Best Western Rochester Marketplace Inn
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Henrietta

Best Western Rochester Marketplace Inn

Health Protected
940 Jefferson Rd, Henrietta, New York State 14623, United States
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When you stay at Best Western Rochester Marketplace Inn in Rochester, you'll be near the airport, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. This hotel is 5.4 mi (8.7 km) from Strong and 13.9 mi (22.3 km) from Seabreeze Amusement Park.Show More
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hotel overview picture
3.8/5Good·Location: 3.9
All 103 Reviews
Amenities
ParkingFreeCar Charging FacilitiesFitness Room24-Hour Front DeskLuggage StorageWake-Up CallWi-Fi in Public AreasFreeBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Greater Rochester International Airport
(12.1 km)
Train: Rochester Station
(9.6 km)
Landmarks: Tallyho Gentlemens Club
(330m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi
10

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Room Details
Check Availability
Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking
10

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Room Details
Check Availability
1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi
9

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Room Details
Check Availability
1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi
13

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Room Details
Check Availability

Guest Reviews(103)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.9
  • Service3.8
J‍e‍f‍f‍e‍r‍y
February 18, 2024
We are here for a hockey tournament… Hotel is clean, but the showerhead and nozzle appeared to be falling off and it doesn’t look like the maintenance here is all that good. But the fridge get my beer nice and cold so that’s a plus
C‍h‍i‍w‍a‍n
August 22, 2023
The room was very bad, the towels were yellow, the walls were broken, and there were stains on the curtains. The price of the order placed through Ctrip was the same as that of other websites, but I was given the worst room. I booked hotels through Ctrip and was given the worst rooms continuously in overseas hotels. Ctrip customer service 714584 said that the hotel has a history so there is nothing we can do. It is strange to be such a rogue. Well, I no longer use Ctrip to buy anything including hotels, air tickets, etc. Note: Ctrip will give you the worst room at the same price when booking an overseas hotel. So stay away from Ctrip!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 12, 2023
The hotel has easy parking and is quiet. The room was clean and the breakfast was OK. The price is cheap and it's a bit far from the city center, but it doesn't matter. There is a food court not far away with lots of food.
Original TextTranslation provided by Google
M‍e‍l‍a‍n‍i‍e
March 6, 2024
When we arrived we checked in with no issues till we went to our rooms immediately returned to desk to verify we reserved 2 queen beds and had 1 king was told they had to switch us for another party when asked if she knew that why didn't she explain it to us at check in so we could decide whether we wanted to stay or not she had no answer
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 30, 2024
Checked in late in the evening and when we got to the room, there were no sheets on the bed, no pillows. And who knows if it was even cleaned. When I went downstairs to complain, front desk (different person who checked me in), said they would have to cancel my reservation and rebook me at the new and way higher rate. WHY WOULD I WANT THAT?!? Especially that this is their fault. I booked this hotel room months ago. It made no sense. At the end of it all, the front desk person was the one who ended up just putting sheets on the bed. It was ridiculous.
J‍o‍h‍n
March 2, 2024
Fine
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R‍a‍w‍a‍n
March 1, 2024
Very near and convenient location, friendly staff. Howver only checking in was a little bit non convenient as the reception said they still haven't recieved notification about the reservation from exmepia which is weird, This have never happened to me before
M‍i‍c‍h‍a‍e‍l
February 27, 2024
Great location in Henrietta. Had excellent and nice service, clean, good breakfast and price. Will stay again.
J‍a‍s‍o‍n
February 26, 2024
Room was just fine. Nothing to get excited about. The unusual aspect of this property was that they make you sign or initial your name close to 10 times for various reasons, one of which was a $50 fee for a late check-out, regardless if you requested it or just overslept. To me, this means they're going to look for reasons to charge your card for "incidentals". Wasn't a fan of this place for the above reason.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2017
  • Number of Rooms: 94
When you stay at Best Western Rochester Marketplace Inn in Rochester, you'll be near the airport, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. This hotel is 5.4 mi (8.7 km) from Strong and 13.9 mi (22.3 km) from Seabreeze Amusement Park.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.

A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 94 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Services & Amenities

Fitness Room
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About This Property

Nearest AirportGreater Rochester International Airport
Distance to Airport12.06KM
Nearest Train StationRochester Station
Distance to Train Station9.64KM
Average Price FromEUR150
Hotel Star Rating2