Excellent location: walking distance to restaurants, the port, laundry. Safe neighborhood. Hotel located at a corner, well lit, easy to find. Buses parked a block from the hotel. 15 minutes from the airport. Modern rooms with balconies. Very small bathrooms (not comfortable: no space to spread your toiletries, to hang towels, no counter space. The shower was a cubicle with a folding door (very small, not for regular size bodies). Rooms have a phone to call the front desk. We found no shampoo or soap in the dispensers. The air conditioning did not work in the rooms and we were told to open the window. The manager came the next morning and solved the problems. Good customer service at night depending on who is there. One guy was extremely nice and people friendly, the other one was not. Breakfast on the 5th floor, magnificent view to the port and bay. Variety of food, cold, hot, omelets, pastries, espresso machine,variety of juices, teas. Excellent internet connection