Holiday Inn Express & Suites Brooksville-I-75

Great customer service. It was clean and gray breakfast.

WHAT A JOKE! To make a long story short we arrived at this location paid the front desk lady for 2 rooms one room was on the 2nd floor and the other was on the 3rd. Went into the elevator and seen a sign stating hot water will be turned off February the 13th at 12pm for water heating issues. We were so glad that we would be checking out before it gets turned off. We get settled in the rooms get in the shower and NO HOT WATER for either rooms. My wife is mad and no one likes there wife getting mad. So I called my father and asked if he had hot water he said no. Went down to the front desk and another lady said it’s been 2 days now and they still have no hot water. When I spoke to the lady she said o sorry yea we have been having problems! WHAT ARE YOU KIDDING ME YOU COULDNT TELL US THAT BEOFRE WE PAID. We asked to speak to a manager she said ok she will get ahold of her. Well an hour n half later no manager she said o she left already. It was 10pm and we just wanted to sleep so we warmed up some water through the Keurig and washed up. Next morning we finally talked to the manager and she stated that they never got ahold of her and that she left at noon the day we got there. Nothing but lies we got from the ladies working the night before. One lady was brand new and the only one only has been working for 4 days. I HIGHLY DO NOT RECOMMEND THIS HOTEL TO ANYONE. Just stay in your car be a lot more cheaper and at least your not expecting to have a hot shower or being lied to

Great experience, I will highly recommend. I will come back.

Good Stay. The seems to want to not help as if you are a bother - but eventually they come around and are much better and nice. Breakfast areas is a little small and tight. Lobby is large and opening welcome. Business Center still not working sadly. Pool was nice for a very warm Jan in central FL.

Everything was great

Cleanliness. Good shower pressure

This property was extremely updated. Hotel rooms to all areas were clean and nice. Complimentary breakfast was awesome, good options and clean. Staff were amazing and extremely helpful and accommodating. I will definitely recommend and I will come back.

Front desk was very friendly! Place is getting renovated.

Everything was great very clean