Extended Stay America Suites - Washington, DC - Herndon - Dulles

Very very good everything, thanks so much

Good location for my needs. Room was comfortable. Staff was mostly friendly.

Checked in. Got my key. Went to my room. Found no dishes or flatware in the kitchenette, nor any ice bucket. Went back to front desk to ask about ice. There are no machines, but I could borrow ice trays! She asked what room I was in and I told her. She said that was impossible because I hadn't checked in. I showed her the key. It didn't matter. So she checked me in after the fact. She told me that the person who claimed to have checked me in was the "team lead." I returned to my room. I had obviously undergone several slipshod repairs (chipped formica top, caulking around the tub that had separated, etc.) There was no information in the room regarding amenities (laundry, nearby restaurants, etc.) Water-saving toilet had to be flushed several times to eliminate waste. The one soda machine in the building didn't work. Over the next few days I killed two cockroaches and one ant. The "breakfast included" consisted of a coffee urn and 5 or 6 plastic wrapped mini-muffins. Nothing else. When I checked out, I asked for a receipt and received one that was $342 vs. the $489 that I paid *******. They insisted that that was correct. Oh yes, and the water pressure was low.

We stayed here due to an emergency that arouse. It was good for it was used for. Sleep, showeting and bathroom and kitchen accommodations. It was clean, the AC and the heater works especially when we got snowed in. Overall great.

Everything is clean and in perfect condition Is a good place to sleep

The check in process was friendly, but a bit slow. The room was cleaned and smelled fine, but is showing its age from a little damage. Overall, not a bad place.