Hotel near Train Station/Tian Xiang Park,Heze59.8% of visitors choose this area
GGuest User2024.03.03
Good environment, good service attitude, good morning buffet, every time you come to Heze, you must live, you can feel the warmth and taste of your hometown, the stay experience is good, the mood is happy, in short, very satisfied
Hotel near Train Station/Tian Xiang Park,Heze59.8% of visitors choose this area
GGuest User2025.02.09
The hotel booked for the family, the location is good, the surrounding is very prosperous, the hotel environment is very good, the front desk lady is very good to help change the big bed room, the room is very clean, the details of the health unit, the family is very satisfied!
Hotel near Bus Station/Municipal Hospital/West Bus Station,Heze2.4% of visitors choose this area
GGuest User2023.07.14
Hotel-style Chinese decoration, the room is clean and the items are sufficient, especially the bath towels, which are individually sterilized and packaged. The staff are welcoming.
It's quite close to Jiahe Shopping Mall, so it's very convenient for eating and shopping.
I will go to this hotel on my next business trip.
This stay was a great experience, great reviews!
Hotel near Train Station/Tian Xiang Park,Heze59.8% of visitors choose this area
AAnonymous User2024.09.01
Facilities: Room facilities are complete
Service: The service is very good, the front desk and lobby service are in place. The first time I went to give welcome fruit.
The overall living experience is very good, and I will give priority to this next time.
The entrance is the parking lot. The young lady at the front desk is very enthusiastic. As soon as I enter the door, I will give warm water. On such a cold day, I feel warm. The room is also very clean and comfortable. I turned on the air conditioner in advance. Thank you for the big sister in the room. I also reminded us that there is delicious. I completely felt the enthusiasm of Heze, the breakfast was quite good, the variety was quite complete,
Hygiene: Hygiene is not bad, there are details that are dirty, such as remote control box;
Environment: The environment is good, I feel that there are fewer people and cars around, and the pedestrian street informed by the front desk is not found;
Service: The front desk service is average, and the law is quite satisfactory [not enthusiastic enough]. It is recommended that the management train more. It can be seen that the management is very careful to do a good job in the hotel.
Facilities: This is very good, many places can see that the management is very careful, elevator hall prompt, takeaway storage box set-top box storage box. Insufficient place: curtains are not in the end, leaking light.
Shower is not slippery, small cost plus non-slip mat, large cost slot to make bump sink;
The room eldest sister did not take back the clothesline after cleaning, which was very dangerous;
The restaurant's guests are taking the wrong line
Hotel near Bus Station/Municipal Hospital/West Bus Station,Heze2.4% of visitors choose this area
DDaqingdongge2025.01.09
The sanitation is very good, the transportation is convenient, the parking lot is large, it is very close to the ancient city, the service is particularly intimate, the room attendant 056 Ms. Zhang Li service is very good, next time you come to Heze preferred hotel, praise 👍
The room is clean and tidy, the network is good, the price is cheap, the service attitude is good, the bedding is comfortable, the water pressure is sufficient, it is recommended,
Hotel near Heze College/College Town/Mudan Park,Heze37.2% of visitors choose this area
GGuest User2025.03.12
The overall environment of the hotel is good, the transportation location is also very convenient, very close to the university town, the largest home building materials market in southwest Lu, the hotel staff are very warm, the service is in place, especially the health situation, the rooms are spacious and bright, the details are very clean, cost-effective, this price, The health situation, exceeding expectations, is quite proportional! ! , I will choose this for the future reservation, recommended!
Outstanding
466 reviews
4.7/5
Price from
CAD 29
per night
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4.8/5
Outstanding
GGuest UserThe Ramada brand is well reflected in this hotel. Before we arrived at the hotel, the front desk called to ask about our preferences and requirements for the room, which was very thoughtful. After checking in, the front desk manager Bruce took the initiative to add WeChat and contact him if there was anything. We stayed for two days. The room service was particularly proactive and meticulous. When cleaning the room, he saw our clothes hanging in the bathroom and took the initiative to bring me a clothes drying rack and put them under the sun on the large glass to dry. Xiao Zhang's thoughtful service made us feel the warmth of home. The waiter Li Yueli was also proactive and meticulous, delivering various things and leaving messages. What's more touching is that after we left the hotel, we forgot a bottle of shampoo we brought with us in the hotel. After we contacted Manager Xiao Zhang, he immediately went to check and found what we had left behind. He also sent us a courier and waived the courier fee. Although the courier fee was not much, such service really reflects the hotel's management service: ”Any request, I will help you” Wyndham Group's service concept. If I have the opportunity to come to Heze again, I will definitely stay there again.
AAnonymous UserThe Otter parking lot is really big, the front desk check-in is very fast, the service attitude is gentle, the hall is full of red lanterns, and there is a rich tree in the middle, and the atmosphere of the New Year. The room is very clean, there is a free charger, the hair dryer blows very smooth, the sachet is good, very fragrant, the night sleep is very comfortable, the breakfast is the buffet is particularly good, the dishes are rich, and I will come to the city to live in the water carnival in the future. It is recommended!
GGulingjingguaixiaoxiannvThe room was clean and tidy, the waiter on the fifth floor was very warm, the service was thoughtful, the room facilities were complete, my sleep quality was poor, the front desk clerk specially arranged a quiet room for me, and I will continue to stay next time I come on business.
GGuest UserA family came to Heze to see the peonies and chose to stay in this hotel. It felt like an original place when they came in. The starry sky roof was very popular with the kids. The room was very clean, equipped with a purifier, and socks were prepared. The welcome cards were all handwritten, very attentive, and the service staff were also very nice. We arrived at 11:30 pm, and the hotel also provided supper service. The wontons were delicious! The buffet breakfast was also good, and fruits were delivered in the afternoon! Five-star praise, recommended!
Hotel near Bus Station/Municipal Hospital/West Bus Station, Heze 2.4% of visitors choose this area
Price per night from:CAD 42
4.7/5
Outstanding
GGuest UserI went to Heze on a business trip and felt that Hilton Heze Hotel was very cost-effective! Especially the hotel manager Fan Rong, who had a very good service attitude and was very caring! The hotel environment was nice and clean!
Hotel near Train Station/Tian Xiang Park, Heze 59.8% of visitors choose this area
Price per night from:CAD 52
4.7/5
Outstanding
LLiunian__First of all, because the business trip is busy, I rarely make serious evaluations. This time I was really speechless. I stayed for one day. I had a plan to continue my stay the next morning. I went out to the front desk at about 7 o'clock and asked what price to continue my stay. I told me that I couldn't continue my stay without a room. I said I was living in it. The front desk told me that you would check out at noon. Oh, the kind notification can be delayed until 2 o'clock, and then changed to a little check-out before. Of course, it doesn't matter what time. I describe the process ... Then I still checked out very calmly and went to the next door Starway to open a room. What good hardware facilities, waste of resources ... Even a decent apology will not say ... give you a waist pole like 👍 Your boss has a service staff like you, it is his blessing 👍
In addition, the reason for the environment to score 3 points is that the passage and elevator are public, and the reason for the facilities to score 4 points is that the air conditioner does not have warm air.
GGuest UserThe room was clean and the staff in the store were very warm, the service was very good, and it helped a lot. Parking at the door is also convenient, and the open space on the right can be parked. There is also a convenience supermarket next to it, which is very convenient. For the special room booked, the front desk lady also gave a free upgrade to a business room, comfortable to live, it is recommended!
GGuest UserThe room is clean and tidy, the front desk service is super satisfactory, the transportation is convenient, it is very close to the city and the train station, it is recommended to stay, there are a lot of food around, takeaway and go out to eat in the restaurant are convenient
GGuest UserThe air conditioner in my room was not cooled. I slept until 2:30 in the middle of the night and woke up sweating. I called the front desk and the response was too hot. The front desk asked the project to answer the air conditioner. The front desk still changed me to a room north, opened the window and opened the air conditioner, and fell asleep in a daze. Wake up in the morning and find that the air conditioner is still cooling, it should be that the air conditioner in the room I live in is broken.
The front desk service gave a compliment. The level of the engineering department is not good, shouldn't the room air conditioner be monitored daily? It can only be found after the tenants check in. What is this?
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