Riyueheng Hotel Reviews

Response from Property: Dear guest, hello, thank you for staying at Hezhou Sun Moon Evergrande Hotel. We are very sorry for not being able to bring you five points of satisfaction! In order to give you a better accommodation experience, if you have any questions during your stay, you can contact us in time to solve it for you! The hotel opened in 2010 to provide guests with a better stay experience. The hotel has renovated and upgraded the rooms from 2017 to 2019. In 2018 to 2019, the restaurant and KTV have also been fully renovated and upgraded. We will continue to strengthen the maintenance of facilities and equipment. I look forward to your next visit very much. I wish you a happy life, a happy family and a smooth work!

Response from Property: Dear guests, hello! Thank you very much for staying at Sun Moon Evergrande Hotel. The consumables in the hotel room are clearly marked with charges, and the charged products and the free ones are also placed separately! We also reconfirmed the consumer products you commented on. Except for the wash jars, there are shower gels, shampoos, and the like, but there are no other places! There is a clear sign where the washing jar is opened, and it is paid for use, 35 yuan. In the comment area, we can't check your check-in room number, and we can't see your consumption records. We don't know if you remember the wrong hotel? If you have any questions, you can call our head office directly, we will serve you as soon as possible! Looking forward to our next meeting, I wish you good health and a happy family!