Best Western Plus Hiawatha Hotel

Great service all around

Friendly staff and clean rooms. Great fitness center. I’ve stayed here a few times and it’s always hassle free. Great stay.

The pol was down again for repair 3 time elevator was dirty carpet wasn’t vacuumed all weekend Breakfast was average same liquid scrambled eggs sausage and waffles yogurt machine was broke had a few donuts I don’t expect a dine in restaurant meal but biscuits and gravy or maybe pancakes. For the price that I’m paying a nite 160.00 is getting up there in price for small town Hyawatha Ks.

Great stay. Only had an issue with the fridge. Made a high pitch beeping noise so we had to unplug just to sleep.

This hotel is right off Highway 36 in Hiawatha. The staff is great. The rooms are wonderful the beds very comfortable and the breakfast is superb. You couldn’t ask for a better place to stay give it a try you will not be disappointed

cold dry food no milk Loud party outside in parking lot both Friday and Saturday night needed more towels was only aloud 2 it's hard to use the a hot tub and shower with 2 towels

Great room and staff.

I have been a very good customer of this hotel staying maybe eighty nights during the past ten months. I've put up with broken chairs at the desks in rooms and cushions on the couch so beat up that the fold-out bed mechanism in the sofa couldn't be covered up. But the last couple of visits have been particularly bad. Towels have been placed in the bathroom for use by customers that had big black stains on them. Nothing like reaching for a towel after a shower and seeing a big black mark on it as it nears your face! Had they been laundered? I can't say. But clearly stained towels need to be thrown away and not reused. Then last night I get put into a room without a working shower! Didn't notice it until this morning when I started getting ready for a board meeting. The shower handle was plainly just hanging there unconnected to the valve in the wall! Didn't the attendant that made up the room notice this? The shower curtain had been nicely tucked away around a grab bar but she didn't see the broken control handle? How was the shower cleaned when water couldn't be turned on?? I'm sorry, this hotel isn't giving rooms away. Selling accommodations at well over $100/night should be revenue enough to guarantee a clean room with working plumbing. It would have been very convenient for me to continue staying here the next couple of years. However, I've had it with such lousy conditions and will find someplace else even if it means driving a further distance from the area. Nuts to the Best Western of Hiawatha!

I am answering for my son Gray who had the room. we booked the room for our son and granddaughter from England. We booked four nights. They had flight delays and did not arrive as planned. I notified the hotel of a late arrival. Then they had another delayed so again I notified the hotel. As they didn't arrive on the day scheduled I had to book them in to save the room knowing we would lose one night. The reception staff under my problem and was very understanding and helpful in handling. My son was very pleased with the accommodation and was surprised at the size and condition. They asked me to thank everyone for their hospitality in making their visit very enjoyable and will probably see you when they visit the US again.