Best Western Hickory

We had a very nice one night stay. We were welcomed with a couple bottles of water upon check in. The room was nice and we had a very nice hot breakfast.

This was my second time staying here. I was in town for a surgical procedure. The staff at the hotel were very helpful and nice. I will stay here again.

This was one of the cleanest hotels I have EVER stayed in, including the room. Excellent

We come to Hickory every year for the annual pottery show at the nearby Metro Convention Center and have stayed at 3 different hotels. This is the only one that we have come back to time after time. There are so many hotels in this area of Hickory from which to choose but we've basically had very good stays here each time. At check in Rewards members receive a nice goody bag with bottled water and snacks. In the evening they put out a tray of fresh cookies or a popcorn machine which is a thoughtful touch. The interior rooms are smoke and pet-free and quiet too. All very important features for us. The housekeeping did an amazing job cleaning our room prior to check in! It truly was what I would call clean which is a nice change from most hotels anywhere these days. The breakfast is the best anywhere! You can tell that the management and staff try hard to make it well-stocked and kept neat throughout the hours that it is open . There is a very wide variety of hot and cold food and beverages. Especially notable is the selection of fruits! There were 2 kinds of fruit salads plus bananas, apples, and oranges. My husband did not like the reconstituted eggs at all however and tossed them out. There were other hot foods available plus oatmeal and some cold cereals too. There's a waffle-maker. One day, they made yogurt parfaits! Lots of toppings, like nuts, coconut, raisins, chocolate chips, etc. for whatever you want to put them on! Plus coffee and a selection of teas. The big things that took away my awarding 5 stars instead of 4 are the very low water pressure in the shower. It is not just in this one room, likely being the size of the pipes, not the shower head, so it may not be correctable. Also, the room lighting is terrible as someone in another review mentioned. It's actually dismal at night. This is a problem that CAN be fixed with higher wattage bulbs in the bedside lamp and the floor lamp and with the addition of lighting above the tv perhaps. However, the lighting in the bathroom is excellent! One other thing that could be better is having a selection of bed pillows. They are oddly small and all one density so there is no choice depending on your needs. But overall I do very much recommend this Best Western for overall quality and convenient location.

Staff was great and the hotel was clean.

Staff was great! Rooms were clean and huge! Breakfast was amazing ! I mean this hotel was by far one of my favorites and I travel a lot ! Staff was very kind and helpful. Great customer service. I’m impressed. Thank you so much for the great hospitality!

I had to travel due to a Death in the Family. The Hotel Staff was extremely generous, friendly and informative. They did everything in their power to make sure my stay there was enjoyable. The rooms were clean and were well furnished, equipped with personal Coffee Maker and Refrigerators. The entire Facility was clean, Professional, and well maintained.

My stay was fine, but the breakfast was terrible. The small serving area was overrun with little kids and their families staying there for a soccer tournament. somehow, I picked up COVID, so my aftermath wasn't great. Otherwise, everything was clean and just fine. It was odd to not have a sidewalk to get from the room to the breakfast area in the front lobby...

Sink didn't drain, noisy shower door, too close to the highway, look of a motel with access from outside