Seasons Inn & Suites Highland

Of the 3 properties we stayed at during our trip, this one had the most extensive breakfast.

Location is no longer labeled as a Baymont but rather it's named Seasons Inn & Suites. Appears that there are new owners and/or management, since this hotel isn't under the Wyndham hotels umbrella. Hotel and room were in need of some maintenance and upkeep. Nothing in our room was broken, but a lot of the furniture and fixtures were banged up and dusty/dirty. Room needed a good scrubbing and some fresh paint. Hotel also had a poignant smell throughout, which was rather unpleasant. Service ranged from mediocre to poor. Check-in process was slow but adequate. However, when we needed to get bedding for the room, staff seemed confused and reluctant to assist. Worst experience by far was having housekeeping trying to enter our room at 8am, while most of the family were still waking up (and hours away from checkout). Breakfast provided was pretty substandard as well. Not many choices available, which is understandable for a free hotel breakfast. Quality of food was pretty low as well, though. Tried to get a cup of apple juice, and there were black splotches coming out of the machine. For the price of the reservation, I would have expected better quality of stay; either a nicer room and/or better service.

Nice clean and friendly service

The location was the best thing about this hotel. Went to Highland for a wedding and extremely disappointed with this hotel. Several guests (including myself) made reservations and never received confirmation. After calling we were told we didn’t have reservations. The hotel hallways and rooms smell horrible. Several of the guest from the wedding had faucets that didn't work, flooding all over the floor, toilet seats that weren’t on and no shades on any of the lamps. Upon arrival, I had 4 reservations with mine on the invoice I was asked to sign. So I was never confident what I was paying for. Although the staff was nice, it did not make up for the quality of rooms. We were told management recently changed. Would never stay here again. Highly recommend to go somewhere else even if it’s an extra drive until changes are made.

Hotel was clean, quiet, and comfortable. A little past its prime. Breakfast was meager to nonexistent. We opted to go to Highland Diner.

Staff was very friendly. Room was clean and comfortable.

Good clean place

It was great! The vending machines were a thief and the breakfast could have been a little better but overall it was great.

It’s the only choice in highland so