Best Hotels in Hillcrest, Australia

Couldn’t even bring myself to sleep here even 1 night, the smell of dog pee on the carpets was vile..To be completely honest I went into the bathroom and told my husband if I were to shower here I’m going to the nearest woolworths and buying bleach to bleach down the shower (soap scum and shower muck) everywhere. Still didn’t have a shower there ! And if that wasn’t to top it off we went to the kitchen to put food away the fridge was dirty. Got a plate out of the cupboard to eat and it wasn’t even cleaned properly... very disappointed (as the photos on the internet showed a clean motel room) not what we arrived too...

We decided on the spur of the moment to visit this hotel - we were driving past!! They had a Thursday night special of Chicken Parmi for $12.00 - just delicious. Huge meal that we could not finish so the very pleasant attendant gave us a takeaway container. Was the parmi plus salad and chips and we will certainly return to try another night's meals.

With a stay at Springwood Tower Apartment Hotel in Springwood, you'll be within a 15-minute drive of Mater Private Hospital Brisbane and The Gabba. This aparthotel is 12.3 mi (19.7 km) from South Bank Parklands and 13.5 mi (21.7 km) from Roma Street Parkland.Don't miss out on recreational opportunities including a sauna and a fitness center. This aparthotel also features complimentary wireless internet access, an arcade/game room, and a picnic area.Enjoy Indian cuisine at Gateway of India, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours).Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 52 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and minibars.

Central to everything. Shops, McDonalds, Restaurants, most conveniences. Rooms were clean, serviced daily, great little breakfast package every day. Undercover parking was fantastic as it rained the whole time I stayed. Parking is right out the front of the unit, large car spots supplied . Friendly reception staff, housekeepers were warm and accomodating also. The showers were lovely. Beautiful rain drop head on the showers with lovely hot water. Excellent after a long day out. Block out curtains for a sleep in if required. A designated smoking area was a nice touch also. Meals can be delivered to your room easily, nice variety of food available as well. I stayed on reception side which made traffic noise hardly noticeable. My stay was a week long. Only one small hiccup with the fire alarm early one morning. Only small downside is there is no micro-wave.

It's a bit noisy, even the alarm clock next door can wake me up

As a very frequent guest of this hotel over many years, I was disappointed to discover that the overall vibe had taken a rather sharp downturn since my last visit in October 2022. Given that I have had numerous excellent experiences in the past, however, I do not think it would be fair to speculate as to why this downturn has occurred, other than to acknowledge that it felt as though the employees were not their usual selves. Nevertheless, our stay this time was still enjoyable and a special mention must go to Raj at the front desk, who was fantastic as always. Also, we had a very pleasant encounter with Dot from housekeeping, who went out of her way to ensure that our room was serviced in time for our early return on one of the days of our stay. She was lovely and a pleasure to deal with. Employees like Raj and Dot really make this hotel what it is and I really hope that their contribution is properly appreciated by the powers at be.

The location of the hotel is superior, the service staff is friendly, the environment is clean, the price is high, and there are many parking spaces! ! ! ! ! ! ! ! ! ! ! ? ? ? ? ? ? ? ? ? ? ?

So sad such a good hotel has gone bad. After many years of staying here . It is under new management with zero customer service. On the multiple time we have stayed here in the villa we have always had daily room service and fresh fluffy white towels & face washers. I have even written praising reviews on stays here . But we will not be returning here again. Gone are the daily room service and fluffy towels and face washers. Now it is room service on a 4th night & thin small white towels & one even had a hole in it and no face washers. The blind in the kitchen was broken the corner & had not been replaced. In the bathroom the shower head would keep falling down. The shampoo & conditioner dispenser on the wall were empty. A once full hotel was very empty too, so obviously other people have voted with there feet & wallets. When I spoke to the office attendant & asked if our room service was going to be done like the past I found her manner rude & blunt and she directed me to a cupboard where I could help myself to some fresh towels.

The hotel has the potential to be good but for me, it missed the mark. I can overlook the decor as I feel this can be a personal thing. The room itself is satisfactory - the bed was a king, shower pressure was excellent, had a small fridge and ironing board. The airconditioner is good (but noisy) and there is a lot of light that comes in from the main corridor at night (tip: put a towel against the door to block the lightl). I requested a quiet room and one away from the elevator. Unfortunately I got a room next to the elevator and the room directly opposite me had music playing which I could hear from my room. Most rooms seem to look out on to the carpark/entrance. During the middle of the night (1am/2am) people would sit out the front and have a cigarette but the conversation could be heard from the room. Overall, I found it to be very noisy and disruptive to sleep (which is very important to me).Very limited food options from the hotel but if you have Uber Eats, there are lots of food place near by. Would I stay here again - not at this stage.

Paid for an upgrade to a room at the back after reading reviews describing noise levels. Glad we did because this motel fronts a busy motorway and still traffic noise at a bearable level from back row room. Room was large and very clean although 2 small living cockroaches in bathroom. Husband found bed to be perfect but I had trouble sleeping on it. You can’t please everyone. When we arrived around 5pm the main door to the office was locked but a fellow, either a customer or worker was sitting on a waiting area seat in the reception area and told me the manager was not there but I could use a side door. That was no problem as within a minute or 2 the manager arrived and I told him who I was and he remembered I had called an hour before to check on the availability of a suite rather than a room. Only thing that stopped me short of giving 5 stars was the manager’s apparent distain at having to serve a customer. The dear man couldn’t have looked or come across to me as more put out by having to attend my booking. He offered very little information. When I asked about the wifi password ( wifi did not work at all by the way, even with instructions ) he disinterestedly told me it’s on the back of the key. Also on the back of the key was information on what to do if the tv gives a no signal message. I don’t know why he couldn’t be bothered to explain that. So all up, he was a very poor ambassador for the motel and could easily, single handily ruined the start of someone’s vacation vibe with his “ can I just get this over and done with” vibe. I maintained my chirpy and happy disposition in the meagre attempt of cheering up this poor soul. Alas, it wasn’t to be although when I asked about distances /directions to a venue we were to attend, old mate, worker/customer was all for telling me everything I needed to know. Thank goodness I had him to share the information I needed because once that key was in my hand, Mr manager had done his part and no further talk appeared to be necessary! Maybe HE needs a holiday? Other than that, the suite was suitable for a longer stay with microwave, cooktop, kettle and mini fridge/freezer. There was adequate crockery , cutlery, pans, toaster and washing up items to be able to prepare food for 2. We only stayed the one night and did not eat dinner or breakfast from the dining room on site. I knew about the dining room from reading reviews, not Mr Manager.