There was only 1 staff at the front desk and she was on the phone helping the other customer. Hence, we were kept waiting for at least 15 minutes. The hotel exterior looked good but lobby was outdated, very old style decor and looked dull. Room was spacious but very old style decor, dull color. Carpet looked dirty. I am sensitive to dust and I itched quite a bit after I got into the hotel room. The air-conditioner is the very noisy type when it was running. We stayed at AC Hotel by Marriott at Beaverton which was far much better: modern, stylish, clean , good service. Rate for the 2 hotels were basically the same, I would definitely not going back to SPRINGHILL Suites.