Marriott's Harbour Point and Sunset Pointe at Shelter Cove

We enjoyed our week-long stay at the Marriott Harbour Point. To start with, the staff here was fantastic! They were very helpful and friendly. We had one room issue, which they very quickly and professionally fixed and took care of. The villa/unit was large enough for our stay; the two bedrooms had decent separation for some privacy. The large living room and dining room allowed us to spread out, while the full kitchen was crucial for us to cook / store food / do laundry. We weren't expecting this, but while full housekeeping services weren't provided for a week long stay, they daily checked and provided clean towels, paper towels, toilet paper, laundry detergent, dish detergent, and toiletries as needed. The lobby was modern and inviting as a social / gathering space, although it did fill up quickly with some activities. As far as the activities go, we weren't expecting them at all, so this was great...three or four daily activities, spanning everything from pancakes, to bloody marys, to wine tasting, to educational programs, to pool and outdoor activities. This was a great and unexpected treat. The grounds were well kept (which is why there are blowers....we didn't mind at all, the staff was keeping the grounds in fantastic shape, and wasn't as nearly as obtrusive as some reviews make it out to be, lol), and had several different areas....the larger main pool complex (complete with a grilling area) was relaxing to hang out in, as was the hot tub. On the other end of the complex, there was another pool, although it was open during our stay. This end also included another grilling area, a large gas-fed fire pit, and a great, large gazebo and sitting area overlooking the marsh and creek. There is a small fitness facility on site, as well as basketball courts, pickleball courts, and tennis courts....all useable for no charge by residents and visitors. There is a bike rental option as part of the complex; the price for a weeklong rental was very reasonable ($45), although the single-speed bikes took some getting used to. This place was in walking distance to the Shelter Cove marina, but more like biking or driving distance to the Shetler Cove Towne Centre. There is an in-season shuttle between the resort and any place in Palmetto Dunes. Did I mention the staff? To a "T", they were all fantastic...very friendly, extremely helpful, and extremely responsive.

Nice resort, decent amenities and great staff. As a previous reviewer mentioned, the gas blowers constantly going ruin the peaceful a**osphere. The resort smells of gas. And it’s honestly really terrible for human ears. Tried to enjoy a program in the lobby but someone with a gas blower was right outside in the vestibule. It’s maddening!!

I have stayed at this location twice. The first stay was great which is why I revisited. The second stay was less than ideal. Our carpet was soaked when we check in, maintenance removed the fan after checkin. We asked them to bring it back the next day after we left for dinner, they did but they didn’t plug it in/turn it on. We returned from dinner at midnight to a still wet floor. We had to keep all of our belongings on tables/chairs for the duration of the trip. We also had to wear shoes inside. *There was broken glass on the bed when we checked in. The site offered BonVoy points but I feel some kind of discount would have been appropriate. They refused. I understand things happen but I won’t be returning

Super clean and spacious. The air conditioner actually worked!

Went to Hilton Head to celebrate our anniversary for a weekend stay. Was woken up at 9:30 Saturday morning to loud hammering and banging in the adjacent rooms. The service manager argued with me saying that the maintenance did not start before 10:00 AM. The manager offered me $50 in Visa cards when I paid $500 for two night stay as comp. Have stayed at this property before will not return

The staff was rude checking in, we tried to put on my moms credit card, their machines was broken, Victoria said she would fix it, she didn’t. They charged me 2x we asked to move to the building a friend was in, she said no when another guy was trying to help us. She cut me off and was rude and dismissive-I’ve been a long time Marriott customer 25 yrs I won’t stay here at this resort again :( I had my 86 yr mom with me it was one night we left by 8am and they put us in back corner. Rude. then a manager called me the next day and accused me of reserving another room in the building we wanted. I said no we only came for one night. There are still 2 charges on my card. I guess I’ll call visa. Total cluster f- and 3 people couldn’t help us. The nicest guy was the brand new guy been there 3 days can’t rem his name-he was at least trying to help. SO disappointing. I will not stay there and I will tell people. It wasn’t nice and I didn’t deserve that. I was only there to help my 86yr mom see her friends after 2yrs we had to move her. The place was fine-kinda outdated and tacky fir $220 but it was clean. Bad taste when I was really excited about staying here for sure :(

The villas are very spacious. Love how the rooms are well equipped with what we needed.

All of the staff were friendly and helpful. I liked that you could walk to restaurants. The view from my room was amazing

Why would any company allow workers to blow a few leaves around for 4 hours on a Monday morning that are earshot of visitors sitting on their balconies overlooking a beautiful water view. If you are looking for a relaxing peaceful vacation, you need to avoid this place.