Best Western Hiram Inn Suites

Nice quiet and convenient place to get away for a couple of days

I wasn't aware that they were in the middle of renovating. I arrived early in the am and once in the room I saw a roach. They moved to another room whereas the air conditioner was leaking water and soaked the carpet. I was then moved to another whereas there was no streaming Apps. This was my birthday weekend and was very disappointed in my stay. Thank you.

No pool. No eggs at breakfast, which was brief - not informed of hours when we checked in. Restroom off lobby out of order for the three nights we were there. Staff VERY helpful, particularly on rates.

The hotel is infest with bed bugs. My daughter and grandson got bitten pretty bad. My daughter has videos and pics of the bugs that she caught in the bed with her.

The hall ways smell like **** but the front desk guy was nice he got me towels cause they didn’t add some to my room the breakfast was too early so didn’t get to have some 630 am to 830am but it was a nice stay bed is comfortable and clean.

The whole establishment needs major renovations. The air conditioning didn’t work, there was mold, rusting everywhere and it smelled like old wet carpet. I would not stay again!!

Tried to extend a day but was told I needed to make a new reservation so I paid the 125 just for the key not to work. So we went to switch the key and they wouldn’t let us in bc she couldn’t find the reservation. Mind you, my things were still in the room. It’s been ridiculous.

Clean room, nice accommodating staff and great breakfast! Easy access to everything in Pigeon Forge and very close to Gatlinburg and Sevierville so there is a ton of stuff to do very close.

This place is always clean and staff is friendly. Breakfast hour ends early for later risers. 2 night stay, towels and wastebaskets emptied, but bed not made!! Have been staying here for some time ehen visiting relatives in area!!