10A Đ. Lê Thánh Tôn, Bến Nghé, District 1, Ho Chi Minh City, VietnamView Hotel Details
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Silverland Sakyo Hotel Guest Reviews
4.6/5
Great
167 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.7
Cleanliness4.5
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All reviews(167)
Positive reviews(163)
Reviews with photos/video(35)
Awesome stay(43)
Great service(42)
Great location(34)
Clean and tidy(20)
Convenient location(14)
Delicious breakfast(8)
Negative reviews(4)
Ben Ting
Executive Deluxe Room
Stayed in Oct 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Oct 5, 2024
Fantastic location and staffs are very friendly. Definitely would come back again
Response from Property: Sakyo xin chào Mr. Benting,Thank you so much for this glowing review of our hotel. It is a pleasure to receive feedback highlighting your wonderful stay.Providing excellent services with heart is a goal we are always focusing on, we wish our guests a warm welcome and home feeling at Silverland Sakyo. The team is most grateful for those compliments.Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.Regards,Trang Lam (Ms.)Front Office Manager
VinceVince
Executive Deluxe Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 21, 2024
Hotel was super clean and well decorated.
Staff was friendly helped with luggage enthusiastically and was able to answer questions about the area.
Room was spotless and the interior was comfortable.
Response from Property: Sakyo xin chào Mr/Ms. Vince,Thank you for choosing Silverland Sakyo as your destination, and we thank you for taking the time to share such fabulous feedback.Providing excellent services with heart is a goal we are always focusing on, we wish our guests a warm welcome and home feeling at Silverland Sakyo. The team is most grateful for those compliments.Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.Regards,Trang Lam (Ms.)Front Office Manager
Totithai
Deluxe Room without Window
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 16, 2024
The hotel is in central location surrounded by many restaurants, coffee shop, massage shops. The hotel is clean and the staff is extremely attentive and helpful. It will be my next go hotel for my next HCMC trip.
Response from Property: Sakyo xin chào!Thank you for choosing Silverland Sakyo Hotel for your destination, and thanks for your review.Providing excellent services with heart is a goal we are always focusing on, we wish our guests a warm welcome and home feeling at Silverland Sakyo. We are really appreciate what you thought about us, and glad to learn that you were satisfied with our hotel services and facilities.Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.Best regards,Trang Lam (Ms.)Front Office Manager
Michael Yippy
Premier Deluxe Room
Stayed in Feb 2024
Couples
3 review
4.5/5
Great
Posted on Feb 26, 2024
Friendly reception. Good service staffs. Good location. Many restaurants and convenience shops.
Response from Property: Sakyo xin chào Mr. Michael Yippy,Thank you very much for your kind review.We are honored to welcome you to our hotel and are truly glad to hear that you had a comfortable stay with us. Your valuable feedback lets us know how we’re doing and motivates us to provide the best services for our guests.Once again, we thank you for visiting and hope to see you soon when your travels bring you back to Ho Chi Minh City.With kind regards,Trang Lam (Ms.)Front Office Manager
EllieShrut
Premier Deluxe Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Amazing stay in Japanese style! We loved everything in this very hotel. Lobby and rooms are nice decorated, the service is great, the stuff is very helpful! The location is also very good, you can easily get to everywhere you want ! Little jacuzzi on the rooftop is great plus there is a bar nearby. The price is quite affordable in comparison with other hotels in this area
Response from Property: Sakyo xin chào Ellie Shrut,Thank you for choosing to stay at Silverland Sakyo, and for recommending our hotel on Trip.com..I am glad to learn that you had a positive stay experience with us, and particularly enjoyed the convenience of our central location in the heart of Saigon's arts and cultural district and the warm and attentive service of our team.We look forward to welcoming you back again soon.Thank you & Best regards,Thao Nguyen (Ms.)Front Office Supervisor
Guest User
Executive Deluxe Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Everything has been impeccable at the hotel - it's only a 10-minute walk to major spots such as Central Post Office and 20-minute to the War Remnant Museum; Our room is really stylish and clean, the bed is really comfortable, breakfast buffet is a mix of international dishes, plenty of good F&B outlets and convenience stores nearby, and the service is exceptionally good. The staff speak fluent English, and has been extremely polite and helpful, especially one named NAM.
It's a bit difficult to manage your trip in a foreign country where the majority does not communicate in English. However, NAM assisted us with all the bookings and arrangements for the local tours, made sure we got to the destination and back to the hotel safely. Without his help we would have been truly lost and stuck, we are truly grateful for him and the other staff's assistance and guidance during our stay there.
The only flaw I can pick is that the jaccuzi at the roof contained much chlorine that it smelled a bit like bleach, I personally have sensitive skin so it was an issue for me. Otherwise the whole setting at the roof is also perfect for relaxing after a long day touring and walking around the city.
For the price we paid, it's totally worth it and exceeded beyond our expectations.
Response from Property: Sakyo xin chào Mr. Silas,What a wonderful review about your latest experience at our hotel.I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and our staff, that's a reward to the team who are working hard to wish you all a special moment at Silverland Sakyo. Your real feedback will be very useful for our quality performance. I have shared your comments with our Operations team to ensure that these issues will be fixed immediately.Once again, thank you for visiting and hope to see you soon when your travels bring you back to Ho Chi Minh City.With kind regards,Trang Lam (Ms.)Front Office Manager
Meide
Deluxe Room without Window
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Good hotel which the bell men are very helpful.The location is a very convenient in zone 1 which close to many restaurants and can walk to some tourist attractions.
Response from Property: Sakyo xin chào,Thank you for sharing with us your kind feedback on your recent stay at the Silverland Sakyo Hotel.I am glad to learn that you had a positive stay experience with us, and particularly enjoyed the convenience of our central location in the heart of Saigon's arts and cultural district and the warm and attentive service of our team.We look forward to welcoming you back again soon.With kind regards,Trang Lam (Ms.)Front Office Manager
fion fung10
Executive Deluxe Room
Stayed in Jan 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 23, 2024
Location is fantastic, near spas, convenience store and there are some Japanese restaurant nearby.
The staff are friendly, willing to help and can communicate well, they are lovely.
The "swimming pool" is not a pool and with strong smell of Disinfectant water, the "gym" is small. apart from that, our room looks nice and clean.
It will be even better if the price could get lower, breakfast acceptable.
Response from Property: Silverland Sakyo xin chào,Thank you for choosing Silverland Sakyo as your destination, and we thank you for taking the time to share such fabulous feedback. We are pleased to know you have enjoyed and been satisfied with every single service delivered and its location, that's a reward to the team who are working hard to wish you all a special moment at Silverland SakyoThank you for letting us know therefore we can improve and upgrade our facilities. Your real feedback will be very useful for our quality performance. We have shared your comments with our Operations team to ensure that these issues will be improved immediately.Best regards,Huong Thao Front Office Supervisor
Ng
Deluxe Room without Window
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Very nice hotel and convenient for everything needed. Definitely will come back and stay again as well as highly recommended for either business or personal stay.
Response from Property: Sakyo xin chào Mr. Ng,Thank you for taking your valuable time to post your review for your recent stay with us. I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and our staff.Once again, thank you for your amazing feedback about our services, and please do not hesitate to contact me if you plan to visit Ho Chi Minh City again in the future.Warm regards,Trang Lam (Ms.)Front Office Manager
Anonymous User
Executive Deluxe Room
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Highly recommended this hotel..
Room clean, staff so friendly & helpful..
Location perfect..
Response from Property: Sakyo xin chao,Thank you so much for this glowing review of our hotel. It is a pleasure to receive feedback highlighting your wonderful stay.We appreciate you taking the time to highlight our clean rooms and convenient location. Thank you also for recognizing the care and attention you received from our team. Your comments will serve to motivate them more.We look forward to welcoming you back on your next trip to Saigon.With kind regards,Trang Lam (Mrs.)Front Office Manager
NhatMD
Deluxe Room without Window
Stayed in Oct 2024
Business travelers
23 review
4.5/5
Great
Posted on Nov 6, 2024
very nice hotel, central location, good for business travel
Response from Property: Sakyo xin chao NhatMD,Thank you very much for your kind review.We are honored to welcome you to our hotel and are truly glad to hear that you had a comfortable stay with us. Your valuable feedback lets us know how we’re doing and motivates us to provide the best services for our guests.Once again, we thank you for visiting and hope to see you soon when your travels bring you back to Ho Chi Minh City.With kind regards,Trang Lam (Ms.)Front Office Manager
CHEE KIT KEVIN
Premier Deluxe Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The staffs service was excellent. Good location. Walking distance to nice Japanese food restaurant cafes and massage place.
Response from Property: Sakyo xin chào,Thank you for sharing with us your kind feedback on your recent stay at the Silverland Sakyo Hotel.I am glad to learn that you had a positive stay experience with us, and particularly enjoyed the convenience of our central location in the heart of Saigon's arts and cultural district and the warm and attentive service of our team.We look forward to welcoming you back again soon.With kind regards,Trang Lam (Mrs.)Front Office Manager
sven
Premier Deluxe Room
Stayed in Apr 2024
Business travelers
57 review
3.7/5
Posted on Apr 25, 2024
The position of the hotel is very good you can can reach all places very easily. The staffs of the hotel very friendly and the hotel provide an excellent service.
The rooms a little small and the AC is not very well working.
Response from Property: Warmest greetings from Silverland Sakyo Hotel!What a wonderful review about your latest experience at our hotel on Trip.com! I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and our staff.Thank you for letting us know therefore we can improve and upgrade our facilities. Your real feedback will be very useful for our quality performance. We have shared your comments with our Operations team to ensure that these issues will be fixed immediatelyOnce again, thank you for your amazing feedback about our services, and please do not hesitate to contact me if you plan to visit Ho Chi Minh City again in the future.Thank you & Best regards,Front Office Supervisor
Guest User
Executive Deluxe Room
Stayed in Oct 2023
Solo travelers
1 review
3.0/5
Posted on Oct 11, 2023
Room facilities getting old with smells. No A/C in the room floors corridors which needs to improve.
Response from Property: Sakyo xin chào, Thank you for taking the time to share very positive feedback about your stay at Silverland Sakyo Hotel.We are happy and proud to know you have enjoyed your time with us. Thank you for letting us know therefore we can improve and upgrade our facilities. Your real feedback will be very useful for our quality performance.We look forward to making your next stay even more magical than your recent stay, welcome back soon!With kind regards,Silverland Sakyo Team
Guest User
Deluxe Room without Window
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Super enjoyable with excellent service. Close vicinity to famous areas and alot of food around. Hotel room very clean and spacious! Superb!
Response from Property: Warmest greetings from Silverland Sakyo Hotel!What a wonderful review about your latest experience at our hotel on Trip.com! I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and our staff.Once again, thank you for your amazing feedback about our services, and please do not hesitate to contact me if you plan to visit Ho Chi Minh City again in the future.Thank you & Best regards,Silverland Sakyo Team