6 Song Day, Ward 2, Tan Binh, Ho Chi Minh City, VietnamView Hotel Details
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1 night
Air Star Hotel Guest Reviews
4.3/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(76)
Positive reviews(27)
Reviews with photos/video(5)
Great service(11)
Offers pick-up/drop-offs(9)
Clean and tidy(8)
Awesome stay(7)
Negative reviews(1)
Guest User
Suite With Garden View
Stayed in Juli 2024
Couples
1 review
5.0/5
Outstanding
Posted on 19. Juli 2024
All staff at the desk were very friendly and helpful, with all our concerns , the cleaning lady was very efficient and polite and very careful with our belongings, overall review on this Hotel is excellent, that’s why every time go to Vietnam I don’t look for other accommodation other than Air Star Hotel! I will definitely recommend this Hotel to anyone flying to Ho Chi Minh !
Response from Property: Thank you so much for the wonderful feedback on your recent stay at Airstar Hotel. We were thrilled to hear that you had such a fantastic experience, and that our entire team worked diligently to ensure your visit was flawless. Your kind words mean the world to us, and serve as tremendous encouragement for our hotel to continue striving for excellence.We very much look forward to welcoming you back in the near future. Rest assured, we will go above and beyond to make your next visit even more memorable.Thank you again for taking the time to share your feedback. We appreciate your business and loyalty.Best regards
Guest User
Double Room No Windows
Stayed in Nov. 2024
Solo travelers
8 review
3.7/5
Posted on 17. Nov. 2024
Good for staying close to airport.
Guest User
Double Room No Windows
Stayed in Apr. 2024
Business travelers
1 review
3.5/5
Posted on 22. Apr. 2024
Language barrier at check in
scuwang
Double Room No Windows
Stayed in Febr. 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on 12. Febr. 2024
It is a small hotel with twenty or thirty rooms, small and not exquisite. Personal feeling is average. If you have a morning or evening flight, you can stay overnight. Also, his free airport pick-up service is from 6 am to 6 pm.
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Response from Property: Thank you so much for the wonderful review of your stay at our hotel. We are thrilled to hear that our lovely associates left such an amazing impression during your visit with us. It brings us great joy to know that you had such great experiences. Thank you again for taking the time to share your thoughts. We greatly appreciate it. Best regards
09064502
Deluxe Double Room
Stayed in Juni 2023
Business travelers
19 review
3.7/5
Posted on 18. Juni 2023
1. The decoration is relatively old-fashioned and the sound insulation is not very good. You can hear it when walking up the stairs.
2. The chef was on leave for three days, so there was no buffet breakfast. The hotel itself did not include breakfast, so it had to be paid separately. As a result, we didn't eat on the last day, so we were at a loss.
3. There is an airport pick-up service, which is very worthy of praise.
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Guest User
Twin Room No Windows
Stayed in Nov. 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on 21. Nov. 2023
The room is very close to the airport, very clean and refreshing, and the service is very good, including airport pick-up service.
Original TextTranslated by Google
Response from Property: Thank you so much for the wonderful review of your stay at our hotel. We are thrilled to hear that our lovely associates left such an amazing impression during your visit with us. It brings us great joy to know that you had such great experiences. Thank you again for taking the time to share your thoughts. We greatly appreciate it. Best regards
Guest User
Twin Room No Windows
Stayed in Nov. 2023
Business travelers
1 review
3.0/5
Posted on 20. Nov. 2023
The room is decorated in an old-fashioned style, and the black solid wood wardrobe gives people a sense of oppression.
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HATTORI
Suite With Garden View
Stayed in Aug. 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on 10. Aug. 2023
It's a passing score. Although the building is a bit old, it is clean and has basic amenities, and the location is very good, just 15 minutes walk from the airport. I walked from the airport to the hotel after 11pm and at 4am, but I didn't think it was that bad. However, there are an unusually large number of people and bikes, even at night, so please be careful when walking. Your hotel will probably pick you up from 8am to 8pm, so please ask. Recommended for those using early morning flights! By the way, some of the shops in Ho Chi Minh Airport are open 24 hours a day, so you can shop and eat inside the airport.
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Guest User
Twin Room No Windows
Stayed in Juli 2023
Couples
16 review
5.0/5
Outstanding
Posted on 31. Juli 2023
Shuttle Airport Shuttle:
The service was excellent
Close to the airport
very convenient
You must stay at this hotel when you come to Ho Chi Minh City
It’s really convenient and 👌
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Guest User
Double Room No Windows
Stayed in März 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on 19. März 2024
Like it very much, clean and sanitary.
Original TextTranslated by Google
Response from Property: Thank you so much for the wonderful review of your stay at our hotel. We are thrilled to hear that our lovely associates left such an amazing impression during your visit with us. It brings us great joy to know that you had such great experiences.Thank you again for taking the time to share your thoughts. We greatly appreciate it.Best regards
Guest User
Suite With Garden View
Stayed in Juni 2023
Travel with friends
3 review
1.0/5
Posted on 6. Juli 2023
Very bad, don't stay. The water was not hot, there was hair on the bed, and the curtains did not block light. The Ctrip agent provided breakfast when I bought it, but when I arrived at the store, they said it wasn’t available.
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Guest User
Double Room No Windows
Stayed in Mai 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on 14. Mai 2023
The room is clean and the front desk service is also very good, especially the car pick-up and drop-off service, which is great👍🏻!
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Guest User
Deluxe Double Room
Stayed in Apr. 2023
Family
1 review
4.5/5
Great
Posted on 14. Apr. 2023
Overall, I had a very comfortable stay. The staff were very friendly and I had a pleasant trip to Vietnam.
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Yui
Double Room No Windows
Stayed in März 2023
Solo travelers
7 review
4.5/5
Great
Posted on 22. März 2023
I thought the free transfer to and from the airport was a pretty good service!
When you arrive at the airport, you need to call the hotel and ask for a transfer. If you can't connect to the phone in Vietnam, you can also contact us by email.
I can't communicate with the hotel staff in Japanese, but everyone was too kind.
However, there were a lot of small ants in the washbasin and bed of the hotel. Please be careful if you are not good at it.
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Guest User
Deluxe Double Room
Stayed in Febr. 2023
Business travelers
20 review
4.0/5
Very Good
Posted on 17. Febr. 2023
The room is poorly lit and the windows are small. However, there is an airport shuttle service, which is suitable for transit, and the front desk is also very enthusiastic.