Winsuites Saigon - Luxury Boutique Hotel Reviews

Response from Property: It sounds like you had a fantastic experience at the hotel! The professionalism and amazing service provided by the staff clearly made a lasting impression on you. Having a good breakfast every day, enjoying a short break in the afternoon at the swimming pool, and the added bonus of afternoon tea must have added to the overall enjoyment of your stay. The perfect location with plenty of restaurants around is definitely a plus. Thank you for sharing your positive experience!

Response from Property: It sounds like you had a wonderful stay at Winsuites! Exemplary service, great value for money, kind staff, and an awesome location - those are all key ingredients for a memorable experience. Thank you for sharing your positive feedback! It's always great to hear when a hotel exceeds expectations.

Response from Property: I'm sorry to hear that you didn't find the staff helpful during your stay. That can definitely impact the overall experience. Concerns about transportation can add stress to your stay as well. It might be helpful to provide feedback to the hotel management about your experience with the staff, as they may appreciate the opportunity to improve their service. If you have any safety concerns about transportation, it's always a good idea to communicate with the hotel staff or use a trusted transportation service.

Response from Property: It sounds like you had a generally positive experience at the hotel, with its strategic location next to Ben Thanh market being a highlight. The inclusion of a free buffet breakfast is always a nice perk, although it sounds like there's room for improvement in the breakfast selection. It's unfortunate that the shower hot water wasn't up to par on the 9th floor, and perhaps adjusting the amenities in the free mini bar could enhance the experience further. However, despite these minor issues, it's good to hear that overall, you found it to be a good place to stay. Your feedback can be valuable for the hotel's management to consider for future improvements.

Response from Property: Dear Sir or Madam, Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Management

Response from Property: Dear Mr. Giselle Rico2,Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Management

Response from Property: It sounds like you had a generally positive experience at the hotel! Having a big shower and comfortable beds can really enhance the comfort of your stay, and good customer service is always appreciated. It's great that you found the breakfast to be relatively good overall, but adding more fruit options and better bread options could definitely improve the experience for guests with different preferences. Thank you for sharing your feedback, and it's wonderful to hear that you would consider staying there again!

Response from Property: Dear Mr. Lionel,Warm greetings from Winsuites Saigon!Thank you for taking the time to share your experience about Winsuites Saigon! Your kind words about us would be a huge motivation for us to continuously improve our service in order to exceed guests expectations.For further information, please do not hesitate to contact us.And we are looking forward to welcoming you back to our hotel very soon!Yours sincerely,Winsuites Saigon Management

Response from Property: Dear Ms. Dmesa,Warmest greetings from Winsuites Saigon!First of all, we thank you for choosing our hotel for your stay in the city. We much appreciate your thoughtful comments, which will enable us to continuously enhance our offerings to better suit the needs of visitors. And we would be delighted to have you stay with us once more at any time. If you need any assistance, don't be afraid to get in touch with us.Thank you once again and we are looking forward to seeing you soon!Sincerely yours,Winsuites Saigon Management

Response from Property: Dear Lim,It sounds like you found a good spot for your stay! Functionality is key, and having a helpful staff and decent amenities can really enhance the overall experience. It's always nice when everything comes together smoothly during a trip.Kind regards,Winsuites Saigon Team

Response from Property: Dear Mr. Wego,Warm greetings from Winsuites Saigon!Thank you for taking the time to share your experience about Winsuites Saigon! Your kind words about us would be a huge motivation for us to continuously improve our service in order to exceed guests expectations.For further information, please do not hesitate to contact us.And we are looking forward to welcoming you back to our hotel very soon!Yours sincerely,Winsuites Saigon Management

Response from Property: Being conveniently located within walking distance to Saigon Centre must have made exploring the area really convenient for you. It's always a plus when you can easily access shopping centers and other attractions on foot. I'm glad to hear that the location worked well for you during your stay!