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A&EM Art Hotel
4.3/568 Reviews

A&EM Art Hotel

Ho Chi Minh City Centre Ho Chi Minh City|0.19km from Chef Vu Cooking Class
We had a very mixed experience at A & Em Art Hotel with my family. While the hotel itself is clean, rooms nice and big (we had deluxe), and location superb, the hotel has also its' disadvantages - the staff being the biggest of them. During our three night stay we met with several staff members and almost all of them seemed to be very indifferent if not straight up rude toward us. Not all, but most of them. We had one male receptionist and a bell boy who were very friendly and attentive. Another complaint goes to breakfast. How can it be possible that when a place serves breakfast until 10am they are run out of food at 9am!? We didn't get any pho soup and even the coffee had ran out. And the staff did absolutely nothing but said that that's how it is. A big group that had come in is not an explanation, they should know about their guests. Another explanation was guests from the hotel across the street. That doesn't fly either since it's part of the same group (A & Em Corner Hotel). I usually don't care that much about hotel breakfast but this time we were travelling with my wife and our 1y11m daughter and having no breakfast really made our life more difficult. Pros - clean hotel - nice and clean rooms with complimentary water bottles for each day - excellent location Cons - breakfast, should probably go at 6am to receive any - staff and their attitude (excluding one bell boy, one receptionist, and the cleaners)
Paradise Saigon Boutique Hotel & Spa
4.3/5117 Reviews

Paradise Saigon Boutique Hotel & Spa

Ho Chi Minh City Centre Ho Chi Minh City|0.2km from Chef Vu Cooking Class
Unfortunately I read the reviews on Booking.com and didn’t check my trusted trip advisor like I usually do, We have been traveling since the beginning of January through, Thailand, Cambodia and now Vietnam and it’s not our first trip to these countries, it is however the first time styles, standards and service have been extremely disappointing. We arrived at this hotel around 15:55 with a check in time of 14:00. I had already informed them of our time of arrival and they had replied confirming it. On arrival Reception staff stated room wasn’t ready because of late checkout, I asked them for another room to which they completely ignored me so I asked for the manager. I told her I wasn’t happy paying for someone else’s late checkout and to arrange another room regardless of whether it was an upgrade of just a basic room as I had looked on booking.com and there were plenty of room, she said we will clean it as quickly as we can, 30 minutes later and 3 cleaning staff seen leaving the room it was ready. Totally unacceptable. Positives- Excellent cleaning staff and porters. Comfortable bed Television with English channels Good quiet air-con Safety deposit box a good size and actually screwed down which is quite a novelty in Asia. Very well located for the main sites in Saigon. Negatives- Rude an inexperienced management and reception staff. Steep steps leading in to the hotel One lift for the whole 12 floors which was full on numerous occasions, if that goes out of service it’s a long walk down. Room very tired especially in the bathroom. It actually felt like you were sleeping in an office with the style of the wardrobes. Very inventive photos, the pool is nothing more than a plunge pool with 4 sun loungers but in online publicity photos it looks massive. The sky bar happy hour was far from it, buy 2 get 1 free, we only paid for 4 half pints at a cost of £15.60 and the 2 free after a barrel change were undrinkable (I even changed the barrel for the 2 guys working as they didn’t know how to). No table service until you went up to the bar and ordered your drinks. Breakfast was cold and tasteless, you had to ask the staff for tea/coffee, at no time were we offered these or any form of eggs, the whole area was nothing more than a shambles run by very inexperienced staff. I must say they tried their best and the lack of service and standards is completely down to bad management. I didn’t use any of the other services they offered so I can’t comment on those. Being retired Publicans and restaurant owners we go through the hotel channel first to try and rectify any bad feedback and when it falls on deaf ears then to comment on here is truly justifiable.

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Top rated hotels in Ho Chi Minh City

Searching for hotels near Chef Vu Cooking Class? Compare room rates and reviews to find your ideal stay.
A&EM Art Hotel
4.3/568 Reviews
Ho Chi Minh City Centre
We had a very mixed experience at A & Em Art Hotel with my family. While the hotel itself is clean, rooms nice and big (we had deluxe), and location superb, the hotel has also its' disadvantages - the staff being the biggest of them. During our three night stay we met with several staff members and almost all of them seemed to be very indifferent if not straight up rude toward us. Not all, but most of them. We had one male receptionist and a bell boy who were very friendly and attentive. Another complaint goes to breakfast. How can it be possible that when a place serves breakfast until 10am they are run out of food at 9am!? We didn't get any pho soup and even the coffee had ran out. And the staff did absolutely nothing but said that that's how it is. A big group that had come in is not an explanation, they should know about their guests. Another explanation was guests from the hotel across the street. That doesn't fly either since it's part of the same group (A & Em Corner Hotel). I usually don't care that much about hotel breakfast but this time we were travelling with my wife and our 1y11m daughter and having no breakfast really made our life more difficult. Pros - clean hotel - nice and clean rooms with complimentary water bottles for each day - excellent location Cons - breakfast, should probably go at 6am to receive any - staff and their attitude (excluding one bell boy, one receptionist, and the cleaners)
Cicilia Saigon Hotels & Spa
3.9/576 Reviews
Ho Chi Minh City Centre
Would not recommend to anyone. Why? PFB the instances:- Cons 1) We were in transit from 12 AM the previous night and we reached the hotel around 9 AM. We were jetlagged, tired, sleepy and head was heavy. We requested the receptionist (a male) to please give us the room based on an early check in price. The response was shocking! We were told the category of room we have booked will not be available till 2 PM so you can wait in the lobby. Else, pay early check price for the room (that they were never giving until 2 PM) and also, play half price for another category of room (they were offering a suite). Imagine having to pay A+B just to get the room to sleep off. No consideration for the tired travellers. We paid early check in price for the room we never got and also, paid half price for a lower room category and slept till 1:30 PM. After we woke up, we moved to Our room. 2) No room service whatsover. If you wish to eat, eat during the buffet breakfast or Sky Garden on the top floor. When we enquired, if hunger strikes at say 12 noon or 9 PM - receptionist told us - You can go out and eat! 3) No iron available. Forcefully, we had to give the clothes for dry cleaning. And guess what? Ironing AFTER dry cleaning came at an extra cost. I mean how does that add up???? Also, they had almost lost my husband's t-shirt. They took them 3 hours to find it after the 48 hours delay. Yes, you heard it right - 48 hrs and 24 hours TAT for dry cleaning. 4) No tourist guidance whatsover. When we asked where do we go how do we go? We were handed a pamphlet. When looking for more options Alagon (just on the other street of this hotel) advised us to use Grab for travel. Which was a lifesaver. 5) When we asked for currency to be exchanged (Dollars to Dong) - The receptionist emptied his own pockets to give us the money and said he did not enough. How is that legal?? He did not give us the rate or even opened the hotel's money drawer. It was like he was transacting with us. Not the hotel! 6) The hotel is dull and gloomy. We requested for an upgrade or even a different room to get better sleep. We were given a road facing room which was full of traffic whole day and night. The receptionist (this time a female) said you can book online, with us expensive and we will see if we can give you. It is based on my manager. It was like pushing off business. 'I am not interested in giving you a room' vibes. Pros- 1) It is centrally located. So you can walk up to Starbucks or convenience stores. 2) Zen at the restaurant is a lovely lady who will take care of you. She wears a bow scarf and shirt pant. She was the only one who was welcoming. The days when my husband did not go down for breakfast, she would enquire about him and ask if I needed eggs prepared beforehand in case, he was on his way down. 3) Housekeeping staff is nice and helpful. 4) The room is clean with well equipped washroom. We had booked this room for 2 legs as we were doing Hoi-An inbetween for 3 days. After the
Alagon D'antique Hotel & Spa
4.4/5192 Reviews
Ho Chi Minh City Centre
The locations of the Hotel is good , just a few minutes away from few attractions in the city. Is not a new style Hotel, so don]t expect much from the room, anyway was good enough to stay a couple of nights. The facilities are nice , Roof top swimming pool , a very nice Spa with great service. By foot you have many things around the the hotel , restaurants , coffees shops , shopping malls ,...... Breakfast was good with a nice selection and good variety offered.
HomeStay Hostel Apartment Minh Loc
4/510 Reviews
Ho Chi Minh City Centre
There is no Elbe and there is a person at the desk .... But it was nice to be Netflix and the room was spacious It was good because it was close to Bentan Market
The One Hotel Ben Thanh
3.5/552 Reviews
Ho Chi Minh City Centre
Good value for money hotel. Very basic room without windows but for the cheap price we didn’t mind. Absolutely cracker location as we walked everywhere as most sights within 5-30 minute walk from the hotel. Staff were very helpful and nice, allowed us early checkin for no additional cost and helped split a few 500k notes we had. If you’re mostly sight seeing in Ho Chi Minh and just need a place to sleep this is perfect.
Thien Hai Hotel
4.2/585 Reviews
Ho Chi Minh City Centre
This was a delightful place to stay a few days. The room was clean and comfortable with a pleasant bathroom and wooden furnishings. Good air con. Not too noisy. The hotel is modest price and situated easy walk to markets, opera house, park, water puppets, restaurants, coffee and juice. Ann and the other staff were extremely friendly and welcoming and helped us with recommendations and inquiries. A great place for a short stay in Ho Chi Minh City. Lemon scented fragrance and pleasant music made for a welcoming foyer. Highly recommend.

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