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A&EM Art Hotel
4.3/570 Reviews

A&EM Art Hotel

Ho Chi Minh City Centre Ho Chi Minh City|0.08km from Mariamman Hindu temple
We had a very mixed experience at A & Em Art Hotel with my family. While the hotel itself is clean, rooms nice and big (we had deluxe), and location superb, the hotel has also its' disadvantages - the staff being the biggest of them. During our three night stay we met with several staff members and almost all of them seemed to be very indifferent if not straight up rude toward us. Not all, but most of them. We had one male receptionist and a bell boy who were very friendly and attentive. Another complaint goes to breakfast. How can it be possible that when a place serves breakfast until 10am they are run out of food at 9am!? We didn't get any pho soup and even the coffee had ran out. And the staff did absolutely nothing but said that that's how it is. A big group that had come in is not an explanation, they should know about their guests. Another explanation was guests from the hotel across the street. That doesn't fly either since it's part of the same group (A & Em Corner Hotel). I usually don't care that much about hotel breakfast but this time we were travelling with my wife and our 1y11m daughter and having no breakfast really made our life more difficult. Pros - clean hotel - nice and clean rooms with complimentary water bottles for each day - excellent location Cons - breakfast, should probably go at 6am to receive any - staff and their attitude (excluding one bell boy, one receptionist, and the cleaners)
Paradise Saigon Boutique Hotel & Spa
4.3/5121 Reviews

Paradise Saigon Boutique Hotel & Spa

Ho Chi Minh City Centre Ho Chi Minh City|0.11km from Mariamman Hindu temple

Latest booking 17 hrs ago

Unfortunately I read the reviews on Booking.com and didn’t check my trusted trip advisor like I usually do, We have been traveling since the beginning of January through, Thailand, Cambodia and now Vietnam and it’s not our first trip to these countries, it is however the first time styles, standards and service have been extremely disappointing. We arrived at this hotel around 15:55 with a check in time of 14:00. I had already informed them of our time of arrival and they had replied confirming it. On arrival Reception staff stated room wasn’t ready because of late checkout, I asked them for another room to which they completely ignored me so I asked for the manager. I told her I wasn’t happy paying for someone else’s late checkout and to arrange another room regardless of whether it was an upgrade of just a basic room as I had looked on booking.com and there were plenty of room, she said we will clean it as quickly as we can, 30 minutes later and 3 cleaning staff seen leaving the room it was ready. Totally unacceptable. Positives- Excellent cleaning staff and porters. Comfortable bed Television with English channels Good quiet air-con Safety deposit box a good size and actually screwed down which is quite a novelty in Asia. Very well located for the main sites in Saigon. Negatives- Rude an inexperienced management and reception staff. Steep steps leading in to the hotel One lift for the whole 12 floors which was full on numerous occasions, if that goes out of service it’s a long walk down. Room very tired especially in the bathroom. It actually felt like you were sleeping in an office with the style of the wardrobes. Very inventive photos, the pool is nothing more than a plunge pool with 4 sun loungers but in online publicity photos it looks massive. The sky bar happy hour was far from it, buy 2 get 1 free, we only paid for 4 half pints at a cost of £15.60 and the 2 free after a barrel change were undrinkable (I even changed the barrel for the 2 guys working as they didn’t know how to). No table service until you went up to the bar and ordered your drinks. Breakfast was cold and tasteless, you had to ask the staff for tea/coffee, at no time were we offered these or any form of eggs, the whole area was nothing more than a shambles run by very inexperienced staff. I must say they tried their best and the lack of service and standards is completely down to bad management. I didn’t use any of the other services they offered so I can’t comment on those. Being retired Publicans and restaurant owners we go through the hotel channel first to try and rectify any bad feedback and when it falls on deaf ears then to comment on here is truly justifiable.

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Top rated hotels in Ho Chi Minh City

Searching for hotels near Mariamman Hindu temple? Compare room rates and reviews to find your ideal stay.
A&EM Art Hotel
4.3/570 Reviews
Ho Chi Minh City Centre
We had a very mixed experience at A & Em Art Hotel with my family. While the hotel itself is clean, rooms nice and big (we had deluxe), and location superb, the hotel has also its' disadvantages - the staff being the biggest of them. During our three night stay we met with several staff members and almost all of them seemed to be very indifferent if not straight up rude toward us. Not all, but most of them. We had one male receptionist and a bell boy who were very friendly and attentive. Another complaint goes to breakfast. How can it be possible that when a place serves breakfast until 10am they are run out of food at 9am!? We didn't get any pho soup and even the coffee had ran out. And the staff did absolutely nothing but said that that's how it is. A big group that had come in is not an explanation, they should know about their guests. Another explanation was guests from the hotel across the street. That doesn't fly either since it's part of the same group (A & Em Corner Hotel). I usually don't care that much about hotel breakfast but this time we were travelling with my wife and our 1y11m daughter and having no breakfast really made our life more difficult. Pros - clean hotel - nice and clean rooms with complimentary water bottles for each day - excellent location Cons - breakfast, should probably go at 6am to receive any - staff and their attitude (excluding one bell boy, one receptionist, and the cleaners)
Saigon Hanoi Central Hotel
3.8/556 Reviews
Ho Chi Minh City Centre
So i was booked from trip app for 1 night at saigon hanoi hotel. I paid for more than $40 dollars but the room I booked its not same like on picture and the staff told me when i was check in! I'm so upset because im was paid more money but the room up to 9 floor and the elevator was not go through. I have to walked 1 more floors to get to my room!!!! I need some discount from this book because its not worth it
The Noble Swan Hotel New World
3.9/5167 Reviews
Ho Chi Minh City Centre
Shaky shelves , dirty and unclean rooms and we have to request and they changed room twice before the room was slightly better. Ok for short stay but u can find better ones. The room was not cleaned when we entered and have dirty socks
Cap Town Hotel
4.2/546 Reviews
Ho Chi Minh City Centre
Great location; very quiet, even though it’s in downtown. Breakfast is fine. I’d definitely recommend to stay!
Corner 280
4.2/554 Reviews
Ho Chi Minh City Centre
this hotel is great location and service. everything is in walking distance. when i arrived the manager (hieu)had my room and tours all ready for me.the staff are friendly and manager hieu has gone way obove expectations to make me happy. everything from a room upgrade to sugesting differant places i should see. . any small issues i had mr hieu had corrected within minutes . so good job hieu and staff you have anouther happy customer ps breakfast is great asswell and great service
TD Central Hotel & Apartment
3.8/50 Reviews
Ho Chi Minh City Centre
Room hygiene can only be considered as normal. For example, there is a tea in the teapot that has not been cleaned by the previous guest. However, it is not necessary to bring toiletries. The cotton fabric is clean and the room has a new decoration. , but the location is very quiet, it is more convenient to go anywhere, two bedrooms and one big bed 1.6 meters, one is a double bed 1.2 meters * 2, the bed is very comfortable, there is an elevator, check in after 14 pm, the service is good The consumption of drinks and water in the room is not high. There are two convenience stores downstairs. The overall feeling is very good.

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