Ameron Neuschwanstein Alpsee Resort & Spa Reviews

Name: Ameron Neuschwanstein Alpsee Resort & Spa
Address: Alpseestraße 21, Hohenschwangau, Germany, Alpseestraße 21, Overseas, Germany
Rating: 4.8

Ameron Neuschwanstein Alpsee Resort & Spa

Alpseestraße 21, Hohenschwangau, GermanyView Hotel Details

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Ameron Neuschwanstein Alpsee Resort & Spa Guest Reviews

4.8/5

Amazing

139 Reviews

Verified reviews

Location4.9

Amenities4.7

Service4.9

Cleanliness4.8

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All Reviews(139)

Positive reviews(138)

Reviews with photos/video(17)

Classy environment(7)

Awesome stay(6)

Awesome amenities(6)

Great service(6)

Great location(6)

Clean and tidy(4)

Delicious breakfast(4)

Negative reviews(1)

Guest User

Jägerhaus Double Room

Stayed in Apr 2024

Couples

3 Reviews

4.7/5

Amazing

Posted on Apr 26, 2024

Very conveniently located hotel. The hotel is beautiful, has complete facilities. We chose to stay in a traditional style room, decorated to match the ancient history of the castle. The breakfast was very good.

Response from Property: Dear Guest, thank you for your kind words about our hotel. We're delighted to hear that you found our location convenient and enjoyed the beauty and full facilities of our establishment. It's wonderful that you opted for a traditional style room, designed to reflect the rich history of the castle. We're also pleased that you found our breakfast to be very good. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Razvan Kefer General Manager

Guest User

Standard Double Room

Stayed in Mar 2024

Couples

1 Reviews

4.2/5

Very Good

Posted on Apr 3, 2024

Very nice hotel in a beautiful location. Professional and caring staff. The restaurant was good, but menu doesn't offer any proper vegetarian offer. The SPA is limited in size with no hammam. Unfortunately the relax room was extremely cold due to a broken window.

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our hotel and the beautiful location, as well as the professionalism and care provided by our staff.We apologize for any inconvenience regarding the vegetarian options in our restaurant. Your feedback is valuable, and we will certainly take it into consideration as we review and update our menu to better accommodate the needs of all our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Razvan KeferGeneral Manager

Julia

Jägerhaus Double Room

Stayed in Jul 2023

Couples

37 Reviews

5.0/5

Outstanding

Posted on Sep 14, 2023

We loved the hotel, it’s atmosphere and the surroundings! Breakfast was exclusively delicious and lots of varieties! The buses to the castles are just nearby

6/10

Response from Property: Dear Julia, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

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Comfort Double Room

Stayed in Dec 2023

Couples

21 Reviews

5.0/5

Outstanding

Posted on Jan 31, 2024

Top Location. Very friendly staff and tasty breakfast. Definitely come again

Response from Property: Thank you for your kind words! We're thrilled to hear that you enjoyed the friendliness of our staff and found the breakfast tasty. We would be delighted to welcome you back for another enjoyable stay in the future. Until then, safe travels! Best wishes Razvan Kefer General Manager

Guest User

Alpenrose Deluxe Double Room

Stayed in Oct 2023

Couples

4 Reviews

5.0/5

Outstanding

Posted on Oct 13, 2023

Very nice room with beautiful scenery directly facing the lake, room facilities, balcony and private bathroom excellent. Swimming pool also good. Hotel staffs kind and supportive. One thing need to mention that room service is very difficult as no menu in the room and have to go the reception desk, which should walk long way from hotel, given that the restaurant at another end, if ordered, could be cold when sending to room.

Guest User

Jägerhaus Double Room

Stayed in Nov 2022

Friends

1 Reviews

5.0/5

Outstanding

Posted on Dec 6, 2022

This is the best hotel if you are planning to visit Castle of Neuschwanstein. Make sure you booke the main building. We booked the Jagerhaus by mistake. It is a seperate building just a few steps away but the decor is very old style and nothing like the modern "MAIN" building. We were able to discuss with the front desk and upgrade for a small price to the main building. Breakfast was very nice in the main building.....another reason to stay there.....what you would expect from a boutique 5 star in the area. The spa (pool and sauna) is fantastic. Amazing view of outside while enjoying either.

Response from Property: Hello, Thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

Hazem Barham

Standard Double Room

Stayed in Aug 2022

Couples

15 Reviews

5.0/5

Outstanding

Posted on Aug 23, 2022

It was the so clean and the service was really good

Guest User

Standard Double Room

Stayed in Jun 2023

Friends

1 Reviews

4.2/5

Very Good

Posted on Jun 18, 2023

Everything was good

Response from Property: Hello, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

Guest User

Comfort Double Room

Stayed in May 2024

Couples

2 Reviews

4.5/5

Great

Posted on May 6, 2024

It was a clean hotel. There was a sauna and a pool, which I really enjoyed. The breakfast had a wide variety of options. It was conveniently located with easy access to the castle, so I'm glad I chose this hotel.

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Response from Property: Dear Guest, thank you for your feedback! We're delighted to hear that you found our hotel to be clean and enjoyable, and that you appreciated the sauna and pool facilities. It's great that you enjoyed our breakfast with its wide variety of options. We're glad that the access to the castle was convenient and that you found our hotel to be a good choice. We hope to welcome you back in the future for another enjoyable stay. If there's anything else we can do to make your next stay even better, please let us know! Warm regards, Razvan Kefer General Manager

Guest User

Standard Double Room

Stayed in Mar 2024

Couples

1 Reviews

4.2/5

Very Good

Posted on Mar 24, 2024

I was very impressed with the response from the staff at the front desk and restaurant.

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Response from Property: Dear Guest, I'm glad to hear that you had a great impression of the staff at the front desk and restaurant. Their helpfulness must have made your experience even better. We look forward to welcoming you back again! Best regards, Razvan Kefer, General Manager

Guest User

Comfort Double Room

Stayed in Feb 2024

Family

18 Reviews

5.0/5

Outstanding

Posted on Feb 20, 2024

The service attitude is good, and it’s clean and tidy. Unfortunately, I’m in a hurry, so I’ll leave as soon as I wake up!

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6/7

Response from Property: Thank you for your feedback! We're glad to hear that you appreciated our friendly service and cleanliness. We understand that you were in a hurry this time, but we hope you'll have more time to relax and enjoy during your next stay. We look forward to welcoming you back! Warm greetings, Razvan Kefer, General Manager

Guest User

Standard Single Room

Stayed in Dec 2023

Business travelers

3 Reviews

5.0/5

Outstanding

Posted on Dec 9, 2023

The hotel has complete facilities, good hygiene, beautiful location, rich breakfast, and gentlemanly and elegant waiters. It is recommended to stay here.

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6/8

Response from Property: thank you so much for staying at the Ameron Neuschwanstein and for your wonderful and appreciative review. We were very happy to be your hosts and looking forward to welcoming you back between our great castles. Kind regards Alexander Grüner Hotel Director

Chengjingjing

Standard Single Room

Stayed in Sep 2023

Business travelers

17 Reviews

5.0/5

Outstanding

Posted on Dec 9, 2023

The breakfast and dinner are rich and the environment is beautiful. The environment on the way to the hotel is particularly beautiful. There is a layer of mist in the stream on the road sign, and it feels like entering a fairyland. The nearby mountains are also beautiful.

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Soniachung

Standard Double Room

Stayed in Jul 2023

Family

28 Reviews

5.0/5

Outstanding

Posted on Aug 1, 2023

The location of the hotel is excellent, located at the foot of Neuschwanstein Castle, and close to the Alpine Lake, very comfortable. The colleagues at the front desk of the hotel are professional and competent. There are a variety of breakfasts, including omelettes cooked on the spot and honeycomb honey. The room is clean and bright, most importantly air-conditioned, and modern. Too bad the bathroom only has glass doors. Overall satisfied, had a great evening.

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