SHfly747
June 18, 2024
Check in at Mercure was friendly and really informative by Lara, after explaining hotel info gave us a map of the area and told us where to go. We had a Privilege room on the 9th floor for 4 nights with river view and castle view, very nice room and with slippers and dressing gowns and free beers and soft drinks in the mini bar which was replenished daily. Hair dryer, coffee machine and a kettle, and water bottle per day. Housekeeping was very good and room serviced daily and clean towels daily. Breakfast is superb, definitely include in your room package. An amazing amount of different cold cuts and cheeses and fresh fruit, catering for vegans too. Cereals with a choice of milks. An egg chef to prepare fresh omelettes etc. staff very nice and keep everything topped up. Always somewhere to sit despite the hotel being very busy. All in all, an excellent stay and we had no problems.