Vinpearl Resort & Golf Nam Hoi An

Vinpearl Resort & Golf Nam Hoi An Reviews

Vinpearl Resort & Golf Nam Hoi An

Bình Minh, Thăng Bình District, Hoi An, VietnamView Hotel Details
Vinpearl Resort & Golf Nam Hoi An
Vinpearl Resort & Golf Nam Hoi AnVinpearl Resort & Golf Nam Hoi AnVinpearl Resort & Golf Nam Hoi An
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Vinpearl Resort & Golf Nam Hoi An Guest Reviews

4.6/5
Great
45 review
Verified reviews
Location4.0
Amenities4.8
Service4.7
Cleanliness4.9
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All Reviews(45)
Positive reviews(45)
Reviews with photos/video(23)
Awesome stay(17)
Great service(15)
Delicious breakfast(8)
Awesome amenities(7)
Abhishek
Deluxe King Bed
Stayed in Apr 2024
Family
6 review
3.7/5
Posted on Apr 14, 2024
THis wasnt a particularly great experience. The hotel is located quite far from the city and it is inconvenient and somewhat expensive to make trips. The proximity to vinwonder is great but we would locate ourselves for long in this property in future. Executive Suite room wasn't special. The outer area should have a bed in place IMO. Facilities and cleanliness is good. Facilities wise, they are lacking play activities for children. Service was okayish. The staff seemed to be struggling to manage expectations and general flux of guests. Were quite disorganized. They should seriously consider hiring a good management team to take care of reception. Food is restaurant was nothing special and took forever to arrive. I didnt enjoy the experience much compared to our experience in similarly expensive properties in Thailand in past.
Response from Property: Dear Mr/Mrs. AbhishekThank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Bruno Couesnon- General Manager.
Guest User
Three Bedroom Villa Garden View - Private Pool
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Great sevice , delicious breakfast , best service mind staff we had a wonderful time there
Response from Property: Dear The Valued Guest,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.
Guest User
Deluxe Twin Bed
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 18, 2023
I had the most incredible experience during my visit to Vinpearl Nam Hoi An! From the moment I arrived, I was greeted with warm hospitality and a stunningly beautiful setting. The resort's attention to detail and impeccable service truly made me feel like a VIP guest. The facilities were top-notch, offering a perfect blend of relaxation and entertainment. Whether it was lounging by the pool, indulging in delicious cuisine, or enjoying the various recreational activities, every moment was simply delightful. Vinpearl Nam Hoi An exceeded all my expectations, and I highly recommend it to anyone seeking a luxurious and memorable getaway.
Response from Property: Dear The Valued Guest,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,David Jamieson - General Manager
꼬꼬닭아
Deluxe King Bed
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I especially liked the leisurely and spacious swimming pool, and it was easy to get to the golf course, so I had a great time. I was so glad I made a reservation at a low price through Trip.cup^^
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. 꼬꼬닭아,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.
LeeJungYeon
Deluxe King Bed
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 21, 2024
I stayed at Vinpearl Resort for 3 days and 2 nights for a prenatal trip. The moment I entered the lobby, I felt cool and was greeted kindly by the reception, so I was able to start my trip in a good mood. Above all, I am very grateful to Vinpearl Resort for assigning me a clean room with a nice view! My request was answered via email, and the moment I entered the room, I was impressed by the small cake and pretty decorations! I also attach a photo~ The room was clean and I stayed well for 3 days and 2 nights without any bugs! There are many types of breakfast that even Koreans can enjoy, so I don’t think you need to worry! The location is close to Vin Wonders and a shuttle buggy is also available, so it is a great location for those who use Vin Wonders. And in the case of the swimming pool in the resort, the water was warm. There were some pools that were too cold at times, but I was quite satisfied! I also used the Roof Bar and the price wasn't that expensive, but I was surprised that there weren't many customers 😂 I highly recommend the milkshake! Even if you can't drink, be sure to go up and order a drink~ It's good haha I also used the restaurant in the resort, and ordered stir-fried pork and kimchi stew and ate very filling for two people. In particular, the stir-fried pork... I was surprised at how much and delicious it was, incomparable to the amount I ate in Korea. Be sure to try it. I recommend it. I only have great memories from the 3 days and 2 nights, so I definitely want to visit again next time. Have a nice trip, everyone. Haha.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Lee JungYeon,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.
Guest User
Deluxe Twin Bed
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on May 2, 2024
It's a shame that the location is a bit remote and there are no restaurants or supermarkets nearby, but the facilities, friendly staff, and breakfast were the best. We were on a golf trip, so we traveled 1 minute by buggy from the accommodation, and the round clubhouse was cleaner than in Korea and the facilities were very good. I will visit again when I come to Da Nang to play golf again.
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’. Yours very truly,Bruno Couesnon- General Manager.
Guest User
Three Bedroom Villa Garden View - Private Pool
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 1, 2024
This is my third visit. It's a bit far away, but the facilities and service are really good^^ When you go, shopping at Lotte Mart is a must. I stayed in a pool villa and am always satisfied. This is my second three-bedroom, and I like the first floor structure more than the second floor structure. Breakfast is also satisfactory.
Original TextTranslated by Google
Response from Property: Dear The Valued Guest,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs. However, I apologize for the unexpectation that you encountered during your last stay.As a valued customer, your feedback will be shared with the team to improve our service to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,Bruno Couesnon- General Manager
Anonymous User
Executive Suite King
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Feb 20, 2024
I was able to have a happy time. They provided us with all the services that were perfect for us. All employees are great. If I have something in my hand, all the employees offer to move it for me. Thank you for all your service.
Original TextTranslated by Google
Response from Property: Dear The Valued Guest, Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Golf Nam Hoi An. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Bruno Couesnon- General Manager.
Guest User
Deluxe King Bed
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I wanted to use all the rides at Vinpearl Safari Water Park, but I was worried because there were no reviews. But when I checked in, they gave me a discount and told me the amount if I told them I would use it. The service was the best during my trip to Da Nang and Hoi An! When I used the water park, I didn't have a waterproof cell phone bag so I bought it, but how much did it cost? I bought it at the souvenir shop on the first floor of the hotel, but there were more colors at the water park hahahaha the price is the same! The room was nice too! It’s also nice to lounge on the terrace~
Original TextTranslated by Google
Response from Property: Dear The Valued Guest,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.
Guest User
Executive Suite King
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Dec 18, 2023
The stay included breakfast and the breakfast was good. However, the lumpen did not control the speed and there was a problem with soundproofing, but the resort took care of it quickly.
Original TextTranslated by Google
Response from Property: Dear The Valued Guest,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Han - Director of Operation.
아유니아빠
Executive Suite King
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 24, 2024
I like to go and play with my family~
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Soowan,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Bruno Couesnon- General Manager.
Guest User
Deluxe King Bed
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 10, 2024
The hotel was very friendly and had good amenities for children. However, the rooms are a bit old style.
Original TextTranslated by Google
Response from Property: Dear The Valued Guest,Thank you for sharing your experience at the Vinpearl Resort & Golf Nam Hoi An. With a mission to provide superior customer service, we take great pride in serving your needs. However, I apologize for the unexpectation that you encountered during your last stay.As a valued customer, your feedback will be shared with the team to improve our service to deliver exceptional customer service.Our team looks forward to welcome you back to “your home away from home’’.Yours very truly,Bruno Couesnon- General Manager
Guest User
Deluxe Twin Bed
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 14, 2024
Although it's a bit far from Da Nang, it was nice to have an amusement park. The amusement park was so busy that I almost rented it out. Have a nice trip!
Original TextTranslated by Google
Response from Property: Dear Our Valued Guest,We are truly heartened to receive your generous review of the Vinpearl Resort & Golf Nam Hoi An. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Resort & Golf Nam Hoi An soon.Yours very truly,Bruno Couesnon- General Manager.
민경
Three Bedroom Villa Garden View - Private Pool
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
It was so good without any regrets Vinpearl!! I want to go againㅠㅠ 3 bedrooms, 4 bathrooms This is my first time seeing an accommodation that is prettier than the picture. I definitely want to go again next time
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. 김민경,Greeting from Vinpearl Resort & Golf Nam Hoi An!First and foremost, it was a great pleasure to welcome you to Vinpearl Resort & Golf Nam Hoi An, it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Resort & Golf Nam Hoi An. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Nguyen Ngoc Thuy Han - Director of Operation.
KYONGWOO
Three Bedroom Villa Garden View - Private Pool
Stayed in Oct 2023
Other
13 review
3.7/5
Posted on Oct 24, 2023
There is nothing around the resort. There is nothing to do at the resort other than swimming. Recommended for one night only for traveling and swimming in Da Nang. There is a delicious Korean restaurant operated by the resort. This is a cola restaurant. Only coke is recommended
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. KyongWoo, Warm greetings from Vinpearl Resort & Golf Nam Hoi An! First of all, we would like to extend our sincere thanks for your patronage and for choosing us for your recent stay. We are sorry to learn that we are unable to accommodate a memorable stay up to your expectation. It was not our intention to let you down. Your feedback is most valuable to us and we will continue to strive in further improve the standard of our services offered to all our guests. Once again we are very sorry that you were not entirely satisfied with your recent stay at Vinpearl Resort & Golf Nam Hoi An. We feel confident that we can do better. We would like to have another opportunity to welcome you back to restore your confidence in us. Warmest regards,David Jamieson - General Manager