The Mansion Hoi An by Minova

The Mansion Hoi An by Minova Reviews

The Mansion Hoi An by Minova

170 Nguyen Duy Hieu, Cam Chau, Hoi An, Quang Nam Province, VietnamView Hotel Details
The Mansion Hoi An by Minova
The Mansion Hoi An by MinovaThe Mansion Hoi An by MinovaThe Mansion Hoi An by Minova
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The Mansion Hoi An by Minova Guest Reviews

4/5
Very Good
10 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(10)
Positive reviews(9)
Reviews with photos/video(6)
Negative reviews(1)
SUKMA INTAN
Superior Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Thankyou really good the service and the driver❤️
6/8
Anonymous User
Premium Room
Stayed in Mar 2023
Couples
19 review
3.0/5
Posted on Mar 18, 2023
Very good but can improve cleanliness.. the floating swan was dirty n room gt lizard 😅🥲
Response from Property: Dear Customer,First and foremost, we extend our sincere apologies for the discomfort you experienced during your stay in our Premium Alex room. Recently, we temporarily closed our facilities to carry out necessary repairs and enhancements based on your valuable feedback. We've made interior replacements to ensure cleanliness and adaptability to Hoi An's climate. Additionally, we've addressed animal control issues within and outside the room, enhancing the landscape of our villa.We are excited to welcome you back and would like to extend a discount for your year-end stay as an expression of our regret. We aim to offer you exceptional service and serve delightful Hoi An cuisine prepared by our intuitive Hoi An native staff. Your feedback is immensely appreciated, and we hope to provide you with an outstanding experience in the future.Thank you for your understanding, and we wish you a fantastic year ahead.
Irenegreen
Premium Room
Stayed in Aug 2024
Couples
7 review
3.0/5
Posted on Aug 29, 2024
Location: It's relatively remote. You have to take Grab to get around. It takes about ten minutes to get to the lively area. There's not much to do nearby. The small spa shop next to it is very expensive (don’t go there) Environment: I went for the private swimming pool. It was nice to take pictures in that pool, but it was outdoor after all. There were definitely some small insects, and it was very hot and burned my buttocks; the inside of the room was very dilapidated! ! ! There is also a smell, and it is small, and there is no place to put the suitcase. The toilet is also dim and dark. The towels are all dark and old, and I dare not use them. The bathtub is also dark, and there are no disposable slippers. People use them repeatedly. I didn’t dare to wear flip-flops: the air conditioner was also bad, and it was so hot and cold that I couldn’t stand it. And when blowing on the head of the bed, you can only cover your head with the quilt, otherwise the blowing will cause a sensitive nose and headache! Service: In fact, it is not up to hotel standards at all. It can only be used as a B&B. There is no service at all. I only saw 2 waiters, who were not enthusiastic and did not help with luggage. Food: This room type has floating breakfast, which is quite rich! Lots of fruit! Summary: You can stay one night for the purpose of checking in and taking photos. After all, the price of this Alex room type is much more expensive than that of local hotels.
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Guest User
Premium Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 7, 2024
It was a very nice hotel. Just looking at the pool site from my room is very relaxing. The staff are all very kind and friendly. I want to stay here again. Staying here makes me love Hoi An even more.
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Gangmazaishanghai
Thi Du Double Studio
Stayed in Oct 2023
Couples
7 review
3.0/5
Posted on Nov 2, 2023
This is a big villa, with about a dozen rooms.
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Response from Property: Dear Gangmazaishanghai,We are delighted to know that you had an amazing time at our Thi Du Room. Your presence was truly appreciated, and we eagerly anticipate welcoming you back in the near future. At our establishment, we are committed to enhancing our service every day, and your feedback holds immense value for us. Thank you for your incredibly positive feedback; it serves as a major source of motivation for our team!Best regards,
sinnakyoung
Deluxe Room
Stayed in Jan 2024
Couples
6 review
4.0/5
Very Good
Posted on Jan 31, 2024
There were a few ants, but The accommodation is really pretty. I’m satisfied!!! They brought me breakfast in the morning and it was okay!
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Guest User
Stayed in Oct 2022
Couples
5.0/5
Outstanding
Posted on Oct 17, 2022
We were incredibly impressed with The Mansion. The rooms are very clean, beautifully presented and the breakfast was delicious. The bikes were very handy and the staff attentive. This is not just an ‘Instagram’ resort but a gorgeous place to stay! Thank you!
Guest User
Stayed in Dec 2022
Other
2.0/5
Posted on Dec 28, 2022
We chose this hotel based on the beautiful Instagram Pictures but we were very disappointed. We didn’t realise that all the great pictures were taken in a private pool that we could not access. Even though the room attached to the pool was empty, they would not let us take one photo which is so so disappointing and very unlike Vietnamese hospitality. The rest of the hotel is tired and underwhelming. It really is a catfish and I would not recommend. There are much better places in Hoi An which much better attitude of staff. Do not stay here. Hoi An is an amazing destination and they really disappointed us.
Guest User
Stayed in Nov 2022
Couples
5.0/5
Outstanding
Posted on Nov 8, 2022
Very cute place, staff are amazing and the breakfast is super good ! We stayed in the Alex room with a private pool. It was great. We had a great time! There’s bicycle for you to ride. The only thing is I don’t know how to take a shower in the bath 😅. Thank you so much to an amazing team !
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 1, 2024
Nice boutique hotel with two cute swimming pools. Super friendly and helpful staff. The room was neat and clean and we could cycle on the free bicycle. Breakfast was also fine! The beach and town are very easy to reach by bicycle.
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