Mango Garden Hoi An Homestay

I’m appreciate Trip.com handled my feedback professionally 👍🏻 Based on the service and amenities provided, I will NOT RECOMMEND anyone to choose this place. My worst experience I ever had. 1. On the check in day, the aircon not functioning as normal able turn on right away. Due to reach there at the hottest hour, thus request to turn on aircon but it took some times for the owner to turn it on. Before managed turn on the aircon request to change room instead, owner offer me downgrade to a non bathroom attached room and rejected by me. 2. After a while the aircon able turn on but having difficulty to turn off. After that I’m rushing to memories land theme park with aircon on till late. Surprised me the aircon in off mode when I’m back, meaning they entered room WITHOUT permission after my check in. 3. Beside that found a used towel in bathroom make me felt they didn’t do housekeeping properly or might didn’t do it at all. Due to late night and only for a night I just leave it. 4. What comes to surprise on the next day, my finger got cut by chipped wooden bed and follow with a cockroach say hi to me from the basin. Shared it with owner via WhatsApp but only tried to call once without saying anything. 5. Neutral to location due to depend where you plan to go, the homestay near to memories land.

My boyfriend and I stayed here 4 nights, originally booking a twin room as this was all that was available at our short notice. The host of the homestay was so lovely, and as soon as she realised we were a couple, she offered to move us rooms after our first night when a double room became available at no extra cost. The accommodation was located just off a busy Main Street, with restaurants/supermarkets/clothes shops right outside. About a 10 minute walk from the main old town and rivers with the boats. You can buy drinks from reception, and book tours through them. We booked a coconut boat tour which was good value and picked us up from the hotel. She also booked our onward travel to the next location for us, she was extremely helpful and even gave us a map of the local area. Both rooms we had were okay. Air con worked well, and shower was hot. Beds were fine and neighbourhood was quiet. We had laundry done by the host which was decent value and ironed and folded for us. We also rented bikes from her which were cheap. Overall, a good stay. Decent accommodation for what you pay for it, and good for a few nights when passing through. Thank you to the host for being so friendly and helpful!

Lovely sweet host and very helpful with renting motorbike and getting taxi to Da Nang. Room great for the price. Location a bit far but also suited us fine :) would stay again if in Hoi an and would recommend