Koi Resort & Spa Hoi An Reviews

We loved our stay. The territory and rooms design are very stylish. The shuttle bus wasn't operating, so we had to take taxi ourselfs.

I spent two nights in Hoi An from June 3rd to June 5th! First of all, the bungalow room is very nice, spacious and well-organized in nature. Ours was a lagoon bungalow, so we had a view of the lagoon when we went out to the veranda. It was quiet and clean, there weren't any bugs, and my daughter loved the two chopping boats in the evening. (He didn’t come into the room!!) The breakfast was adequate and there wasn't a lot of variety, but my daughter overslept, so I asked if I could take a few things to the room, so I put them on a plate and wrapped them for her. In fact, the service and friendliness were the best. It's a 10-minute drive from Hoi An, but there was a shuttle, so there was no inconvenience in getting around. My charging cable was broken and I couldn't charge anything overnight, so I had to buy it in a hurry, but the shuttle helped me with my urgent situation by helping me make the purchase in the middle. The beach was close, so I enjoyed the private beach and kayaking in the lagoon, but it's a shame that I couldn't use it because my daughter was busy sleeping in the morning. I think I will come here again next time!! I am already recommending this place to my friends!! I recommend it if you want to enjoy the feeling of your own mansion quietly without encountering too many people👍I had a quiet and comfortable rest with the best value for money!!

Cozy hotel, beautiful area. Very quiet and peaceful. The main drawback is the beach, if you want to spend time by the sea, then this is not the place for you. If the pool is enough, it's an excellent choice. The historical center is 15 minutes by car.

Very well maintained hotel in a quiet location. Just a few minutes walk to the nearest restaurant street. There is also a shuttle service to Hoi An Ancient Town, 5km away. The hotel has 2 pool areas. The large pool is open 24 hours a day. The small pool behind the spa area is only for adults and is therefore perfect for relaxing. Both pools have a bar, but it was not occupied due to the few guests. However, you can always ask one of the employees for food and drinks. The hotel is located directly on the river bank with a beautiful view. The hotel staff was very attentive and always friendly. Even at short notice we were able to arrive a day earlier and move into our room straight away (at a completely acceptable price). Day trips, airport transfers and taxi services were also always happy to be organized for us. For breakfast there is always fresh fruit and a small but good selection of bread and baked goods, cold cuts, egg dishes, noodle soups and warm dishes. The hotel restaurant was also very tasty. The room (bugalow with lagoon view) was well maintained and fully equipped with a shower and free-standing bathtub. The only downer: the beach (on the other side of the street) is not particularly nice. Parts have already disappeared due to flooding and attempts are being made to protect the beach with large sand balloons. Unfortunately, that doesn't look very nice. We spent most of our time (when we weren't traveling) at the spa pool. Overall, a great and relaxing time, we'd love to come back!

It seems like a good place to enjoy the resort while traveling with friends.

Dedicated, clean, close to the old town

I came here for one night after seeing only good reviews on Korean blogs and pretty photos. Never go just looking at photos and good reviews. I stayed at Vinpearl next door and stayed for the last night, and it was the worst day ever. There is a bed bug I was thinking of just skipping it, but people who have had similar experiences to us have seen more and left reviews. There are few advantages, so I will list the advantages first. (other disadvantages) Advantages 1. Night pool access (almost no time limit) 2. Friendly male staff at the information desk disadvantage 1. The room is not properly maintained and is quite dirty. I made a reservation for a room on the first floor, but the bad smell of the air conditioner and the sewage smell came up, so I requested a replacement or refund. Of course, the condition of cockroach corpses and bedding inside was not good, and the internal structure was also quite poor. Kindly replaced it with a river view on the 2nd floor, and the 2nd floor did not smell and the view was good. Insects can be seen on the terrace and bathroom, and the cleaning condition is not good. Traces of bed bugs were found, especially on bedding. 2. When I wake up, I get bitten by bed bugs. ~~~~~~~~~~~~~~~~ 3. There is not much to eat for breakfast. Taste is average (not tasty) 4. No water in the hotel 5. There is a carp sculpture in the already small swimming pool, so it is smaller, and the pool bar is not operated, so flies fly. 6. The swimming pool sunbed mat is not well maintained and looks dirty. 7. Since everyone knows the location is far away, I won't mention it.. I stayed at Vinpearl for 5 nights and only stayed for 1 night, but I started to think about how big the difference of tens of thousands of won is. And unlike the blog photos, in reality, the resort looked quite old-fashioned. It's too old for that, too. And it's dirty. I wondered if I was the only one who thought it was strange, but I found out that neither Korean nor foreigners There were many people who left reviews after experiences similar to ours. If this was the first resort, the later resort would have been better, but it's a pity that it was the last.

The environment is very good, the scenery is picturesque, the service attitude is very good, and it is clean!

It’s a nice resort style hotel, had a great experience with the attendant named Tina, helped us out. breakfast was good and so was the restaurant but expensive Rooms are nice, comfy beds and nice big bath. Pool is great! Nice spot for all sorts, couples/familys etc Biggest downside is that the hotel is quite a ways away from Hoi An old town. They have a shuttle but not great hours and stops at 5:30pm. Something to consider

We had an amazing stay over Christmas 2023. The rooms are gorgeous. Beds comfortable. The best buffet breakfast I have ever had and Hot hot water, just very comfortable and excellent relaxing place to spend a week. However this is only the tip of the iceberg the best thing about this place is the staff. They made a gorgeous Christmas tree for us and the kids. Made birthday cake and sang happy birthday to my daughter. Played and had fun with the kids. The bpeiple really make a trip to Vietnam and I cannot thank the Koi enough for showing my children why I love Vietnam so much. One nof the highlights was a cooking class with Marco, Chef extraordinaire from the Chopstix resteraunt. He was impatient with the kids and we made the most amazing dishes. We also learnt a lot about the history of food in Vietnam. I highly recommend Marco and his cooking class.

Being my third trip to Hoi An, I had always wanted to stay at KOI Resort & Spa. I was always impressed with it's beautiful arched timber bridge entrance over the river. I must say that I wasn't disappointed. My experience at KOI from start to finish of my 8 night stay was nothing short of excellent. The location, the staff, the food, the Day Spa and my room were all perfect. There was nothing that I could fault at this Hoi An beach and riverfront resort, except the Pool Bar was not open at the time I was there. This was their low season and it was extremely quiet at the resort. I spent my first night in a garden view bungalow and experienced some noise very early in the morning from an outside property located behind my room. When I mentioned this to the receptionist, it was brought to the attention of the manager, and I was immediately shifted to another room. I was even upgraded to a beautiful lagoon view room. So this made my stay even more luxurious. I would definitely recommend the KOI to any visitors to Hoi An and I hope to return here again one day.

We originally had a booking at a hotel down the road, but when we drove past Koi we knew we had to stay there! Completely took our breath away and exceeded all expectations! All of the staff were unbelievably helpful, the hotel and grounds were gorgeous and so well kept. There is a beautiful separate pool for adults only right by the spa, inclusive of gym and wellness centre too!

I had an absolutely wonderful stay at this hotel. The staff’s friendliness and hospitality were remarkable, contributing significantly to the overall enjoyable experience. The resort’s beauty, coupled with impeccably clean rooms, left a lasting impression. Bonus: short ride to the middle of the town. My only regret is that our tour package didn’t allow a longer stay here. I have no complaints and am eagerly looking forward to my next visit!

Koi Resort & Spa Hotel was perfect for our stay in Vietnam so much so that we returned a few days later after our initial stay to complete the remainder of our holiday in Vietnam – The hotel grounds are beautifully maintained & gorgeous to the eye - We stayed in a Lagoon view room overlooking the water, the rooms & buildings were exactly as we anticipated very luxurious and in keeping with Vietnamese traditional design which is why we chose this hotel. Breakfast & Restaurant food was superb. Staff were also very impressive from Check-in / Restaurant / Cleaning / Pool & Security - they make this resort an ideal place to stay unlike other impersonal multi storey soulless chain hotels. Although the hotel was full for a conference during our stay, it still maintained a serene peaceful atmosphere and never felt busy or overcrowded. I would also like to commend My - Guest Relations for making our stay absolutely perfect and one of our best hotel experiences, she was attentive, professional and happy to try and ensure all our needs were met. Always had time to chat and smile - Total 5* all the way