Thalia Boutique Hotel Hoian Reviews

It is such a beautiful hotel to stay in for our trip! Every part of the hotel, from the different textures used in doing the space, to the elements to build up the chilling vibes, every part was done on point. The hotel is not directly located within the happening part of Hoi An, but it's directly outside, which is perfect cos less noise and human crowd. Renting a bike and getting to the popular cafe and food places takes less than 10 minutes, maximum 15 minutes. The staff there are really friendly too! Even though language can be an issue, but that's totally fine cos google translate does the job. Will definitely head back to stay there again should we visit Hoi An the next time (:

Very good, but sheets was uncomfortable

Vary good

This is my second time coming to Vsq Thailia. Everything is wonderful . The only downside is that it's located next to a pub so it's a bit noisy at night

location is not good The exterior of the building is beautiful. It's quiet around Go on a rainy day ㅜㅜ I don't think I will re-visit it because of the location.

The staff were very friendly and the building and interior were very pretty. I couldn't eat breakfast because I couldn't get up. It's a pity. The nearby Old Town can also be accessed by Grab. Will definitely visit again next time I visit Hoi An. Very, very much!

Thank you Thalia for everything 😌 Next time I have a chance to visit Hoi An, I will definitely Return to Thalia.

Quaint hotel on the outskirts of old town. We got a roof top room which was very clean and peaceful. The staff were all very friendly. Although the breakfast menu was small, the quality was good and the servings were generous. We enjoyed our stay

We booked 4 nights in this architectural very special hotel in Hoi An. We booked the most expensive room (executive suite) with a private jacuzzi on our terrace. The first looks of the hotel were beautiful, specially at night. When you look closer then you can see that there was not enough maintainance done in this hotel. The jacuzzi was not working optimal ( only 3 of the 6 jets). The chair at the terrace got broken because he was too old. The bathroom tap was also in a bad state. The ventilation in the toilet was not working optimal. One day we asked the four bicycles of the hotel to go to the beach, and they also were in a very bad state. For this amount of money ( we payed much more than the average prices in Hoi an), I also expected to have an elevator. We stayed at the 4 the floor and had to do a lot of stairs in the heat (stairs are in open air but a bit sheltered for the rain). The staff was very friendly but their English was bad. I expect more and better service in such a small (8 rooms) boutique hotel. Only come if you are really in love with architecture. You can also make beautiful Instagram pictures here.

They lack Hospitality. The boutique hotel is well built by the architect but NOT well managed by the team. Please be ready for: 1. Filling up bottles by self after the initial 2 bottles are over. Walking down 3 floors at night to get the water? 2. Lights turned off for the entire property? Even lobby lights turned off post 10pm. It is scary and also tough to go downstairs. 3. Breakfast menu - No adjustments. Lack of hospitality. Very small menu, less options. Hardly anything that I would like to eat. Useless. 4. Everything that we want - is chargeable. It seems, the hotel isn't operating to its full capacity so they're trying to recover it from existing customers. Who charges money for a laundary bag? They also have a inroom menu for prices if you broke or spoil anything in the room. Rate card for this, seriously? 5. Everything at the hotel is expensive compared to outside. We booked the bike for 120k/day, they quoted 180k. They asked for 370k for airport transfers, we came at 250k. (In vnd) Why are these guys so money oriented where you try to make money from Everything, literally? 6. They're a big time liars. There's a Karaoke Studio on the common wall to the property. I had asked this before if Karaoke noise will be an issue, they said it is sorted. Even at 1am, karaoke was going around and I couldn't sleep. When I complained, the manager was like I double checked with karaoke manager there was No karaoke last night. Hahaha - they can bluntly Lie on your face. Maybe they think us to be fool Never coming back again. Sorry and thank you for such a pathetics experience. Hope you either change your staff or learn hospitality soon.