Hotels in Hoi An Ancient Town, Hoi An

This hostel is located just outside the old town with all the attractions very close. Staff can help you with arranging everything (scooter, trips tickets, laundry). The room was ok, not huge but just enough with comfortable beds and personal lockers. The bathroom at the floor has only 2 showers so it can be crowdy. Restaurant downstairs offers some food which I tried once, and it was ok. The bar has decent prices and good happy hour offer. I liked this hostel so much and Hoi An itself that I extended my stay there for one extra night.

What a nightmare 13 days prior to my stay I booked a room for 2 nights with window via Agoda. The room was called ”Valcony room” which was confirmed. One day prior to our arrival I received a new confirmation per email and the room was now called ”Superior Double or Twin Room (Without Window & view)”. I purposely booked a room with window which was more expensive and now short before I get there, everything is changed. I contacted the hotel and Agoda and both told me that this is what I booked in the first place. Agoda's initial confirmation only stated ”Valcony room” and on none of their confirmation documents, were any details regarding ”Valcony room” to be found. At this time this room category was no longer on Agoda. Agoda's response was: do you have a screen shot of what the ”Valcony room” offers, no I did not, I was not aware that something like this was necessary. I asked them to send me a screen shot of room category called Valcony room, but they did not do this. Arriving at the hotel the manager told me that the price I had booked the room for, only ever offers a room without window in his hotel, but I 100% took the more expensive room because I specifically wanted a window. The owner ended up upgrading me to the family room with window which usually costs double the price which I was paying. the night before arriving at the hotel I was up all night initially contacting the hotel and writing back and forth with Agoda customer service... I don't know anyone who would like this mess during their vacation. Yes the hotel and room was clean. The breakfast was not more than mediocre and although they are called Pho hotel and had a sign for soup they did not offer any. Also when asking if we could get breakfast before 7 am they did not propose anything at all, it was not possible. I will avoid using Agoda in the future and will never revisit this hotel.

◎ Good points Bathroom ventilation is insanely good Hair dryer is powerful There are many lights in the room and it is bright Water server on the first floor is convenient × Bad points When you use the shower, you can take the edge of the bathtub The floor gets wet There is no door chain and I am worried about crime prevention, but I think it is reasonable to integrate the location, facilities, and prices. Room and pool cleaning, garden maintenance, etc. are well done and you can relax. Above all, the hospitality and warmth of the staff are outstanding, and as of May 2023, there are no Japanese-speaking staff, but I would like to recommend it to Japanese people! Goodperfect ventilation in the bathroompowerful hairdryerenough room lightswater server on the 1st floor Badwater leaks through edge of the bathtubno swing bar door guard Good location, decent facilities and reasonable price. Cleanliness of room, pool, garden is perfect.It makes me feel relaxed.The best of hoian historical is very friendly helpful staffs.They create welcoming atmosphere to this hotel.Although there is no staff speaks Japanese, I would recommend Japanese tourists!

I was torn between getting a hotel near town or a resort near the beach, but choosing EMM was the definitely the best choice. The hotel is close enough to the old town (10 min walk) and just a 15/20 min ride to the beach. They lend bikes and arrange tours. The staff is extremely friendly and polite. There are continental and Vietnamese breakfast everyday. Room service is excellent, we had lunch there twice! There are loads of cafés, convenience stores and restaurants nearby. The hotel is super clean, the only problem is that they come to clean the room very early in the morning, even on the weekends.

This was one of my favorite stays during my year long travels. The room was super clean, and the bed was unbelievably comfortable. You can’t beat the location, and the family that runs the home stay are so incredibly nice and helpful. Great value, don’t hesitate to stay here.

We stayed here for 2 nights. It's on quite a busy road, so can be a bit noisy. But I still slept well. We were there during the ***** celebrations, so noise was expected. The rooms are spacious and very clean and the staff are so friendly and helpful. The laundry service is a reasonable price and the clothes were cleaned, ironed and returned the same day.

1. On 16/7/2022 when receiving the room, my room for 3 people needs to ask for an extra share to facilitate moving between members. The front desk staff said that the hotel with me only gave one key and did not agree to provide more to guests (this is the key of the word) 2. I wear a slipper to need to iron, the hotel does not have a service. 3. The phone call to the front desk is not clear. 4. On 17/7/2022 my whole family of 17 people departing to Hue at 8:30 am. Night 17/7/2022 the guide informed the hotel staff that the group had to leave early, so breakfast was needed to prepare at 6:30 am. However, when going down to the restaurant, the hotel has not yet opened and the service staff with a very bad attitude. 5. Staff are very rare smile, unprofessional, no quality in the hospitality industry.

This may not be a 5-star hotel but the customer service was top-notch! This might be the best hotel I have stayed so far that has the greatest staff - always smiling, remembers your name, and trying their best to meet your requests and needs. Room was spacious. AC and wifi work well. Nice private balcony. Hotel with swimming pool. Location is good since it’s walkable from the old town. My trip to Hoi An was made more amazing because of my stay in this hotel. I was very much happy with the experience yet sad because I needed to go! Been to Hue, Da Nang, and Hoi An on my 20-day trip and I can say that Aman Boutique Hotel is my most recommended hotel I’ve stayed in Central Vietnam.

First of all.. the receptionist ladies were absolutely fantastic, fun, energetic, welcoming and very helpful. A great company needs great people to be their 'face' of the company.. and Kellie, Moon and Lena are definately 3 of those kind of people. Could not fault anything about them.. well done and thank you to all 3 ladies... Wish you all the best :) The Hotel - great location, great value for money... Bed was huge.. pillows (x4) soft and cosy and the WiFi was very stable and did not 'cut' out. Overall a great stay for 3 nights.

It's such a great hotel. I feel fortunate that it's not well known yet. 1. The location is so good. I went out every morning and rode a bike around Hoi An, but it's just a 2-minute walk from the old town, so the location is the best!! 2. The breakfast is delicious. There were many people who said that the breakfast was not delicious, but it was okay for me. I went with my parents in their 60s, and they said the breakfast was okay. One day, we had a buffet, and the other day, we had an Asian menu and a European menu. I chose the Asian menu and it was so delicious. 3. The swimming pool is so pretty and nice. When I went, there were no people at the swimming pool, and it's a great accommodation with an Instagram feel. 4. The rooms are big and clean. The rooms were really big and spacious for two people, so it was perfect for resting. 5. I booked a tour at the hotel, and they connected it at a cheap price. I wanted to see the memory show on the last day, so I asked the hotel, and they got me tickets cheaper than other sites like My Real Trip and Klook. And on the last day, I asked for a sanding service to the airport, and they took me to the airport for a cheap price of 350,000 VND for two people, so I had a comfortable trip. I think I will stay at this accommodation even if I come to Hoi An next time, and it was a good accommodation that I would consider staying here even if I come to Da Nang. And Mr. Dang at the front desk was really kind and helpful!!