638caseyb
May 7, 2024
Ready for an upgrade- carpets were not the cleanest. Rooms were very small- not the normal double tree in size. Beds weren’t the normal quality either. Breakfast wasn’t included. Checkin was extremely difficult to the normal check in on the app and go to your room- staff member could barely talk English, had to swipe card even tho it was already on reservation, had to sign a paper about smoking, was given arm bands to be able to swim, and then had to ask for cookie- just much more time consuming rather than other Hilton hotel check in. Bathroom in room could have used attention- mold on ceiling, caulk was missing around shower.