Wyndham Kona Hawaiian Resort

The staff at the Wyndham Kona was awesome, especially Joy, the woman who helped us make a lei. The front desk staff was very helpful. Our room smelled clean, but on closer examination the carpet needed cleaning and the area around the kitchen faucet needed attention. Probably due for a remodel. The facilities were good, but we wish there was something happening at the bar area of the pool. Our deck overlooked the pool/hot tub courtyard which was lovely, and not noisy. The grounds are nicely maintained. The only negative aspect was that we had trouble confirming our reservation. After my husband read reviews about people arriving and not having a reservation, I called the resort a number of weeks before our arrival. The woman I spoke to was very pleasant, but unable to confirm, suggesting that I call trip.com. Trip.com confirmed the reservation, and explained that they had sent a file to the resort, and the resort must not have opened it yet. I called a week later, and received the same information, so I asked trip.com to contact the resort, which they did. I believe that I made three calls to the resort and three calls to trip.com before the reservation was confirmed by Wyndham about a week before our arrival, which was a bit of a hassle, but everyone I spoke to was pleasant and tried to help. One person in a review said that they checked in late, after four I believe, and there was a problem with their reservation, but that wasn't an issue for us. We gave the resort our flight arrival time of 2:30, and they told us that we wouldn't be able to check in until 4pm, and we might as well go to Costco, which we did. Everything was fine.

We absolutely loved our condo! It had 2 bedrooms and the main suite had a jetted claw foot soaking tub, shower and double vanity, and ample space for all our clothes - there was also access to the huge balcony from the bedroom! There was a washer/dryer in the unit, which was an unexpected bonus, and the kitchen had everything you could want! The property was beautiful and very well maintained, and ohhhh, the hot tub was AMAZING! I'd definitely stay here again.

Resort and view very nice. Dated but clean interior. Service outstanding!! Our mattresses were in need of updating and after 4th night we commented to the staff. Within hours the mattresses were replaced!!

Really nice, classy resort. Suites are very compfy with a great patio. Recommend getting an upper level if you can. Pools, gym and social room are all great with a take it or leave it book library and games room. There are some historical ruins on site, the whole place is a botanical garden that Joy, the main activity host has planted hundreds (if not 1000) different plants on site. She offers guided tours and hula lessons, yoga, crafting, lei making lessons and more all as a part of the stay. The staff are very friendly and helpful. The location is great with walking access to the touristy shops, but also on the main Ali'i drive to quickly get out of town.

Had read a few reviews and decided this would meet my needs for a stay in Kona. It was a wonderful, clean, quiet stay and very walkable to Kona’s restaurants and shops. Will happily stay here again.

Clean , nice close to the beach

The suite was dated, but spacious and smelled musty

Grounds are immaculate and absolutely gorgeous pool areas. The condo itself is spacious and spotlessly clean. All staff we came in contact with, from the front desk to housekeeping were amazing- kind, friendly, and lovely! Four of us slept comfortably. Sofa bed in living room. Huge, beautiful lanai. (We did not have a view, but the grounds were pretty enough. Very quiet at night.) Kitchen was fully loaded with blender, rice cooker, pot, pans, everything you need. BBQ grills nearby. Just a half block from the trolley stop that literally takes you for free all around Kona. Across the street from the most amazing sunsets you've ever seen. I could easily have stayed her for a month. I love this complex! They are saying they are upgrading soon. I hope they keep the "old Hawaii" charm- its spectacular.