Mercure Dunkerque Centre Gare

De passage à Dunkerque pour déjeuner sur le bateau "Princess Elisabeth", petit arrêt dans ce bar de l'hôtel Mercure, parking facile, toujours un bon service et une petite carte de bar, belle vue sur le port de Dunkerque. Bonne adresse 05.2024

Warm welcome, even personalized. Internal parking with charging stations. Panoramic rooms overlooking the marina. Good restaurant for light meals. Very complete breakfast buffet. Floor staff very available and attentive. Located in the middle of restaurants of different types, therefore the choice of environment. Elevator is secured by floors.

Superb rooms overlooking the marina. Top notch service and friendliness of staff. Easy parking with electric terminals. Quiet rooms. Bar, restaurant and breakfasts to match. Modern and airy building. Well placed in the middle of several original restaurants. Very easy access.

Well, this is our first time at the Mercure Dunkirk, a new hotel that still needs to be tweaked. The young staff at check-in should be clear that you are entering the hotel as a paying customer and that guests should be treated in a friendly, polite and service-oriented manner. On the second day, the staff stood in front of the reception desk and basically served the guests from there and drank coffee (not acceptable). A message was sent to the building services department about a broken floor lamp in the room (building services said they would fix it tomorrow, why not immediately) but it had not been fixed before we left. The following comments were made about breakfast: far too many scrambled eggs in the bain marie, small amount for breakfast, bacon on toast has the advantage that it is not all drowned in fat. The Mercure Hotel Dunkirk does not exude a feel-good atmosphere. We will check on our next trip to Dunkirk to see if any of the screws have been tweaked.

Almost new hotel, which causes a certain "coldness". In the room, perfect bedding (as usual with Accor), but no refrigerator which unpleasantly surprised me. What is the reason ?? The staff is not very attentive, they seem a little broken down, but I think this is only temporary. Underground parking a bit expensive. Stay in July 2023.