Hotel Ease · Tsuen Wan

Hotel Ease · Tsuen Wan Reviews

Hotel Ease · Tsuen Wan

No.15-19 Chun Pin Street, Hong Kong, ChinaView Hotel Details
Hotel Ease · Tsuen Wan
Hotel Ease · Tsuen WanHotel Ease · Tsuen WanHotel Ease · Tsuen Wan
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1 night

Hotel Ease · Tsuen Wan Guest Reviews

4/5
Very Good
2150 review
Verified reviews
Location3.8
Amenities3.9
Service4.0
Cleanliness4.1
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All Reviews(2150)
Positive reviews(1987)
Reviews with photos/video(462)
Large rooms(181)
Great value for money(112)
Offers pick-up/drop-offs(61)
Average sound insulation(43)
Friendly front desk staff(22)
Stayed multiple times(14)
Tasty restaurant(14)
Negative reviews(163)
Anonymous User
Family Ease
Stayed in Jun 2024
Solo travelers
26 review
3.5/5
Posted on Jun 26, 2024
Staff is overall okay… and friendly But room for improvement regarding cleannesses….
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Brian
Standard Ease
Stayed in Jun 2024
Couples
16 review
4.0/5
Very Good
Posted on Jun 24, 2024
The hotel is very clean and big, the staff are very polite that I m very enjoy
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Hilda
Family Ease
Stayed in May 2024
Friends
1 review
2.7/5
Posted on May 5, 2024
Location is not convenient but shuttle bus was provided. Very limited choice of food and the food is cold provided in breakfast buffet. The room in generally is clean.
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Easton0807
Standard Ease
Stayed in May 2024
Couples
27 review
5.0/5
Outstanding
Posted on May 14, 2024
I have a good memory with my girlfriend! And I love her soso much!
kasinglee3
Grand Ease
Stayed in Apr 2024
Couples
60 review
3.7/5
Posted on Apr 14, 2024
good experience good experience good experience good experience
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Anonymous User
Family Ease
Stayed in Dec 2023
Family
5 review
4.5/5
Great
Posted on Jan 5, 2024
We are family of 4 people (3 adults and 1 kid) stayed for a night before heading to Disney park the next day. Hotel is not quite close to MTR station, however, they provide a free shuttle bus every half an hour, which help a lot. Staffs were helpful at the check in and also leaving luggage at the check out. The room itself is quite large, but amenities are a bit old. Air condition was good and large bathroom. Overall, it was a nice stay for us with the value for money budget for 4 people.
Anonymous User
Family Ease
Stayed in Dec 2023
Family
6 review
3.7/5
Posted on Dec 25, 2023
Responsive front desk and friendly housekeeping staff. Hotel location is not the most convenient but shuttle bus is provided. Only downside is that the hotel table is quite dirty and filled with stains, and the toilet doors are very heavy. Otherwise, quite a comfortable stay.
Ghie BV
Standard Ease
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Nice place and the room is very clean highly recommend
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Andrei
Standard Ease
Stayed in May 2024
Business travelers
1 review
4.7/5
Amazing
Posted on May 13, 2024
It's a very tidy place. The staff is excellent, and the bus shuttle service to the metro station every 30 minutes is a huge bonus.
Response from Property: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Guest User
Standard Ease
Stayed in Jan 2024
Business travelers
262 review
3.7/5
Posted on Jan 3, 2024
Good services provided from the front desk staff. Recommended.
Guest User
Deluxe Ease
Stayed in Oct 2023
Friends
1 review
4.7/5
Amazing
Posted on Oct 29, 2023
Although not near to city but convenient with shuttle travel from hotel to MTR station, cleaning daily 👍🏻 Roomsize very good!
Chonticha
Deluxe Ease
Stayed in Oct 2023
Business travelers
1 review
2.5/5
Posted on Oct 31, 2023
The hotel locations is industry area. But good things is they have free shuttle bus to Kwai Hing Station mtr. The room so dusty and when we check the aircon they have a huge dust inside there. and the receptions not so welcome and friendly too. Not even say hello and thank you after all
Guest User
Deluxe Ease
Stayed in Mar 2024
Business travelers
5 review
3.0/5
Posted on Mar 28, 2024
The counter service is not acceptance. The hotel is better to use AI solution to replace the counter staff to perform the processing of checkin and checkout.
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Guest User
Deluxe Ease
Stayed in Sep 2023
Business travelers
4 review
3.5/5
Posted on Sep 30, 2023
Counter/ reception staff nice and friendly, Not very crowded area,
Guest User
Premier Ease Room
Stayed in Feb 2024
Family
28 review
3.2/5
Posted on Feb 16, 2024
A little far away from a tramstation but no problem. Clean rooms, the reception ladies are working rather slow when checking in and english levels are low.
Response from Property: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.