Venetian Hostel

Venetian Hostel Reviews

Venetian Hostel

Room F1, Block F & Room C1, Block C, 14F, Mirador Mansion, 58 Nathan Road, Tsim Sha Tsui, Kowloon (Reception at 13F), Hong Kong, ChinaView Hotel Details
Venetian Hostel
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Venetian Hostel Guest Reviews

4/5
Very Good
377 Reviews
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.0
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All Reviews(377)
Positive reviews(323)
Reviews with photos/video(94)
Easy to get around(35)
Convenient location(30)
Great value for money(28)
Close to metro(18)
Friendly front desk staff(15)
Average sound insulation(12)
Luggage delivery service(6)
Loved the view(5)
Negative reviews(54)
Anonymous User
Superior Quadruple Room
Stayed in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
We recommend first timers to choose this place. It has the basic needs and is accessible to everything.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Mav
Superior Twin Room
Stayed in Feb 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
The staff are nice and the room is decent and spacious. They let us leave our luggage to be able maximize our time while waiting for our flight. Thank you especially to Pui Sze! You made our trip hassle free.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Anonymous User
Superior Twin Room
Stayed in Jan 2024
Couples
3 Reviews
1.5/5
Posted on Feb 15, 2024
TERRIBLE EXPERIENCE!!!!!!!! We had a very terrible experience at this hotel. We arrived around 10-11 PM only to find a notice on their office door stating that check-in is only until 7 PM. The notice mentioned a number for remote check-in if arriving after 7 PM. We called the provided phone numbers numerous times, but no one answered. Exhausted from traveling, we ended up waiting outside the office door until 10 AM the next day for them to open. To our disappointment, we weren't the only ones; a group of families faced the same situation. When the office finally opened at 10 AM, the staff was incredibly rude, despite us waiting for almost 12 hours. We didn't even receive an apology, and they couldn't explain why the provided number wasn't answering. Furthermore, the room provided to us was not yet cleaned or ready for check-in guests. The blankets and pillows appeared as if someone had just checked out of the room, and there were fallen hairs scattered everywhere. Additionally, the bathroom was still wet, giving the impression that someone had just used it. When I requested new bedding, a pillowcase, and a blanket from the staff, he simply handed them to me, expecting me to change and clean the room myself. This was an incredibly exhausting experience, especially considering we had waited outside their office for more than 12 hours. LESSON LEARNED: Always check if your hotel’s reception is open 24-hours.
Response from Property: Thank you for your information. Our last check in time is only until 11pm. If you need us to arrange any late check in after 11pm (before 2am), please kindly note that there will be a charge of HKD300 for midnight check in fee. Please kindly notify us at least 12 hours ahead. Once confirmed by message/ email it's needed, we will then arrange extra manpower to accommodate, even if you did not come before 2am or show up the next morning in the end, we will still charge HKD300 as agreed. Thank you for understanding. Our hotel beddings are changed for every guest, all bedding and rooms will be thoroughly cleaned and disinfected, so there may be a little disinfectant smell. There is no need to worry about hygiene problems.--Irene
NannaJahja
Superior Double Room
Stayed in Mar 2024
Friends
2 Reviews
5.0/5
Outstanding
Posted on Mar 12, 2024
Good Services ,Good Location ,Near MTR ,Bus Stop Reccommand!! 😊😊😊
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene
Traveler lover
Superior Double Room
Stayed in Jan 2024
Friends
8 Reviews
3.2/5
Posted on Jan 19, 2024
The location is so good , it was so difficult to find it at first, but ask someone and they will know
Response from Property: Our main reception is located on the 13th floor, C2. Please press "13" when you take the elevator and it is on your left-hand side when you exit the elevator. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for your interest and we hope you will come back again!--Irene
Jugkravat
Superior Double Room
Stayed in Mar 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
Great room with cozy price. great staff and near everything
Response from Property: Dear Guests, Thank you very much for your kind comments. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for your interest and we hope you will come back again!--Irene
bangtan07
Superior Quadruple Room
Stayed in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Mar 7, 2024
Good and accomodating staffs, they provided clean bath towel also.
Response from Property: Your favorable comments on the quality of our services are greatly appreciated! We always uphold the principle of guest-oriented, through professionally trained staff and high-quality service facilities, to create an unforgettable accommodation experience for each guest. We look forward to providing you with even more satisfactory service next time!--Irene
Guest User
Superior Triple Room
Stayed in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Good hostel ever
Response from Property: Dear Guests, Thank you very much for your kind comments. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for your interest and we hope you will come back again!--Irene
Louissess
Superior Twin Room
Stayed in Nov 2023
Friends
3 Reviews
4.0/5
Very Good
Posted on Nov 29, 2023
-Great location by 2 mins to MRT station -Great value of money, suitable for a budget vacation. -Average size of room,by this really reasonable price. -Very few available working staff, so it would take some time to get help(finishing check in etc.) ,but some staffs are quite nice and friendly tho. Quite pleasant journey for me and my friend.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. When you booked our hostel, it was stated on our website that check-in time is from 3 pm to 11 pm. If you arrive earlier than 3 pm you can leave your luggage at the front desk. We are a HOSTEL, so we can't guarantee that we will be staffed 24 hours a day, please understand. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey! REPLIED BY IRENE
Anonymous User
Superior Double Room
Stayed in Oct 2023
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Nov 6, 2023
Solo Traveler – stayed here for 6 nights. Near all the shopping center, restaurants and MTR. Very convenient cause there’s 7/11, Cafe De Coral and dispensaries below. Staff were nice, they fixed the door handle of my shower. You may also leave your luggages prior your flight if you have enough time to roam around. They also have hot & cold showers. Working perfectly fine. Aircon is freezing cold so i had to always switch it to fan mode cause there are moist everywhere. Free mineral water with hot and cold dispenser. Cons would be, they did not change my towel for the past 7 days. Good thing i booked my room for 2pax and they gave me 2 towels which i used for my whole stay . Overall, i would tecommend and stay here again if i comeback :)
Response from Property: As the center of Hong Kong, Tsim Sha Tsui has convenient transportation and a strategic location. There is a subway station downstairs of the hotel building. It is very convenient to go anywhere in Hong Kong - it is a few minutes walk to Victoria Harbor. Behind the building is the super prosperous shopping mall Harbor City, where you can take the Sky Star You can cross the sea to Hong Kong Island by ferry, so there is a reason why it is the best choice for many tourists. We stayed in a hotel, which cannot be compared with hotels that cost thousands a night. However, downstairs of the hotel there is a drug store, bear biscuits, gourmet food, and convenience stores. As a hotel, our price/performance ratio is definitely very high, and tourists can also save part of the cost. Spend your time on gourmet shopping and hope it will leave a pleasant impression on your trip~
Guest User
Superior Quadruple Room
Stayed in Apr 2024
Family
1 Reviews
1.5/5
Posted on May 9, 2024
Do not stay here. I am not sure how this place has the rating that it does. Where to start. First off, the building itself is an absolute dump. Very old and smells absolutely terrible. When checking in I was greeted with "toilet water broken, need to fill toilet with shower water". I should have just walked away then. (They stated this affected the whole area, and not sure if that was true or not, but after I booked a different hotel, I had no issues there so take it for what it is.) Yes! The shower is literally in the toilet room with no separation. There were stains on the bed and sheets. My family and I walked into our room and just immediately wanted to burn our clothes and shower. We didn't even take our shoes off before I booked another hotel and got out of there. The location was decent, but that is about it. It may seem like a cheap option, but you get what you pay for. You can easily get a way nicer hotel for not much more that may be a little bit further way, but the subway is super cheap and easy to use and will get you everywhere you want to go fast! I promise you do not want to stay at this place. Just book a hotel and get piece of mind that you can shower without standing on the toilet or feel dirty the minute you walk into the place.
Suet Ying Choo
Superior Quadruple Room
Stayed in Apr 2024
Family
1 Reviews
4.5/5
Great
Posted on Apr 13, 2024
Very convenient location, the room space is bigger than I expected! Will recommend for those traveling with family members.
Response from Property: Dear Guests, Thank you very much for your kind comments. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for your interest and we hope you will come back again!--Irene
Piyawat Klinbua
Superior Double Room
Stayed in Nov 2023
Couples
13 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2023
Very good location , very close to the landmark of the city.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Pornchanit Soison
Superior Twin Room
Stayed in Mar 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
Nice location. Very convenient. The staff very friendly and nice 👍🏻 next time I will stay here again
Response from Property: Dear Guests, Thank you very much for your kind comments. Our hotel has always been committed to the principle of "Customer First", offering the best value for money in the most prime location in Hong Kong. Thank you for your interest and we hope you will come back again!--Irene
Guest User
Superior Quadruple Room
Stayed in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
Im late check in, but receptionist is Waiting. im Happy found This Place. Thank you
Response from Property: Your favorable comments on the quality of our services are greatly appreciated! We always uphold the principle of guest-oriented, through professionally trained staff and high-quality service facilities, to create an unforgettable accommodation experience for each guest. We look forward to providing you with even more satisfactory service next time!