No. 8 Observatory Court, Tsim Sha Tsui, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Acesite Knutsford Hotel Guest Reviews
3.5/5
799 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.1
Service3.4
Cleanliness3.6
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All reviews(799)
Positive reviews(618)
Reviews with photos/video(224)
Great value for money(51)
Easy to get around(40)
Convenient for shopping(29)
Small room size(28)
Friendly front desk staff(19)
Close to metro(16)
Perfect for business trips(11)
Would stay again(5)
Negative reviews(181)
Harwinder
Standard Double Room
Stayed in Feb 2025
Other
1 review
1.0/5
Posted on Mar 1, 2025
Never ever book this hotel in life. They have a very good trick, they took from you advance in cash , only cash. The reason for that is when you check it out and you are at the reception waiting for the cash back
One of the staff member go in room, put some stain on blanket or bed sheet and took picture and come down and show you that you make the bed sheet dirty. Which we never did and then they charge you extra, which you cannot deny and you have to pay. The worst worst worst experience of my life to stay in hong kong hotels. And i feel very bad that in hong kong the peoples do tricks like this, which i beleive as a citizen of hong kong that they are good peoples.
I will request Trip.com to Remove this kind of hotels from list and only show the good and reputated hotels to their clients. STRONGLY NOT RECOMMEND THIS HOTEL TO ANYONE.
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Guest User
Standard Single Room
Stayed in Feb 2025
Travel with friends
37 review
3.7/5
Posted on Feb 10, 2025
The location of this hotel is good and it's quite near to the metro station. Check in time is short. Room is clean and tidy. Nearby area you can find many restaurants and bars.
Lucx
Standard Single Room
Stayed in Feb 2025
Solo travelers
30 review
3.2/5
Posted on Feb 9, 2025
Good location in the heart of Tsim sha tsui. Compact room good for 1-2 days stay. Do bring your own toiletries.
Govind
Standard Double Room
Stayed in Dec 2024
Couples
1 review
2.5/5
Posted on Dec 14, 2024
there was leakage near the toilet and the water spread across entire floor
in the photos it can be seen that the door slider already rusted because of water leakage and during the checkout the help desk says that ohh there is water in the entire washroom
they pretend to be like we did that whereas they are well aware if the fact that it’s a leakage
Love yourself daily
Standard Single Room
Stayed in Dec 2024
Solo travelers
8 review
1.0/5
Posted on Dec 13, 2024
Many ants and cockroaches around. Lock is not working and I cannot sleep all night have to place the tiny chairs and my luggage behind doors. At night you will hear weird noises like furniture moving or renovation noises so loud i almost call the police. Otherwise location okay but the hotel not ! Rooms are very tiny
Anonymous User
Standard Double Room
Stayed in Nov 2024
Couples
3 review
4.7/5
Amazing
Posted on Dec 2, 2024
Cleanliness: The room is clean. No unusual odor. They change the towels and clean the room daily.
Location: quiet environment; 1-3 mins walk to restaurants, Wellcome grocery, 7 eleven, money exchange; 4-10 mins walk to bus station (Rosary bus stop) and Tsim Sha Tsui MTR. Road to the hotel is steep.
Service: Hotel Staff is attentive to our needs and concerns
Amenities: you can leave your luggage at the lobby while waiting for check in time. There are no free shampoo and soap but they have vendo for basic needs or you can go to the nearby grocery store (Wellcome) to buy your necessities. They offer powerbank rental at the lobby (30 HKD per day)
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Anthony26
Standard Double Room
Stayed in Nov 2024
Solo travelers
17 review
2.2/5
Posted on Nov 28, 2024
Quite steep area you need to walk you only get 1 room key and also ask you 1000 cash deposit upfront which is very weird but they did call me in advance so I was prepared, room is spacious for the price but absolutely no amenities so either buy everything outside yourself (toothpaste shampoo etc) or u can purchase at the lobby
JEFF KENYA
Standard Double Room
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 25, 2024
Location is very good. The room was huge & clean but lacked basic things like sandals, bathing soap, toothbrush/paste and complimentary water.
Service is good . However, their policy for HK$ 1000 deposit is awkward as they don’t accept credit card deposits.
6/8
Fat cat ac
Standard Double Room
Stayed in Nov 2024
Travel with friends
133 review
5.0/5
Outstanding
Posted on Nov 10, 2024
I like the location which is very convenient and the staff is very nice also the room is big and clean
soulmate seeker
Standard Double Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Comfortable to go anywhere and great café , restaurants and bar.
Only steep road to walk up
Nicole_San
Standard Single Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Sep 18, 2024
The location of this hotel is little difficult to find for foreginer by using google map as it showed the other way to reach. It was not from the main road direction. Check in and check out processes are easy. HKD1000 deposit is required upon checked in and refunded upon checked out. I boooked single bed room although the room is small but surprisingly it was very clean. When I entered the room the air-cond was on. Thus, I did not feel warm. One thing was not good is the air-cond fan and exhuast fan in the toilet are noisy. The matress is little hard and the pillow is quite thin.
I will consider to stay here if I visited HK once again because it is value for money and its location is good. Many shops nearby after walk down from the hill a bit.
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6/7
Caleb@carter
Standard Single Room
Stayed in Oct 2024
Business travelers
22 review
4.0/5
Very Good
Posted on Oct 16, 2024
Nice little hotel , close to most things like shops and food stalls and the MTR
Faisal Stanikzai
Standard Single Room
Stayed in Feb 2025
Solo travelers
4 review
2.5/5
Posted on Mar 1, 2025
I have never stayed in a cheap hotel as these guy they are selling the toiletries, it's clean and everything but you pay for toiletries, 1000 deposit and if your late for check out they will charge you 100HKD per hour.
Liara
Standard Double Room
Stayed in Feb 2025
Other
1 review
3.0/5
Posted on Feb 21, 2025
This hotel is friendly for travelers, but you might hear the sounds of other people beside of your room. 😂
BillyHo133
Standard Single Room
Stayed in Feb 2025
Business travelers
19 review
4.7/5
Amazing
Posted on Feb 12, 2025
Stay here alot of time, this time the next door guest don’t sleep at night so everytime he go down for a smoke wake me up so is more of the issue with the door and not the hotel. Overall still my favourite hotel for a short stay.