Harbour Grand Kowloon

Harbour Grand Kowloon Reviews

Harbour Grand Kowloon

No.20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Kowloon City District, Hong Kong, ChinaView Hotel Details
Harbour Grand Kowloon
Harbour Grand KowloonHarbour Grand KowloonHarbour Grand Kowloon
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Harbour Grand Kowloon Guest Reviews

4.4/5
Very Good
3374 review
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(3374)
Positive reviews(3156)
Reviews with photos/video(974)
Nice sea view(463)
Easy to get around(294)
Large rooms(236)
Close to metro(168)
Stayed multiple times(48)
Toiletries were average(48)
Negative reviews(218)
Guest User
Superior Harbourview Room
Stayed in Aug 2024
Couples
16 review
4.0/5
Very Good
Posted on Sep 1, 2024
Free upgrade to larger room with sea view. Large and clean bath tub, convenient location
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Superior Room
Stayed in Aug 2024
Solo travelers
50 review
4.7/5
Amazing
Posted on Aug 23, 2024
The room is clean. Nice pool and gym, a big choices of the sport equipments in the gym. The staff is friendly. But it's bad that there is not even a small bottle of water in a hotel of this level. Cleaning room every day
6/8
Response from Property: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
Ma57erG
Courtview Room
Stayed in Jul 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Location is perfect. Quiet and relaxing with beautiful views of the harbour. Also close to more busy areas such as Mong Kok and close to ferry departure points that take you directly to Central. Whampoa metro station is walking distance from the hotel and taxis are easy to catch right outside the door. The room is stunning and clean. Very modern. Staff are friendly and helpful. Checkin is busy so be prepared to wait. Restaurant in the hotel serves incredible food with stunning views. Amazing pool and fitness center.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Tanishq
Superior Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I like the hotel so much. Everything was so aesthetic and beautiful. The staff was super friendly. They were helpful and I like the hotel so much. I highly recommend people to come and visit the place. The hotel is nice.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Superior Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
got upgraded to suits room. The service was nice and their actions were quick. However the food is average and there’s not many options. The view was spectacular.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Tower Premium Harbrourview Suite
Stayed in Jul 2024
Solo travelers
2 review
2.7/5
Posted on Aug 9, 2024
Horrendous suite. No closet for suitcase. No place to hang jackets e) on entry.. big blank wall where either that or table and chairs should be. Extension cords strung for anything I wanted plugged in. Made rooms smaller.. same furniture..nothing matching.. their key card shows lovely suite 🧬 ving room. Wonder which hotel it is in! Did make me delicious beautiful breakfasts Have yet to contact me to compensate for boxes for storage theoretically thrown out during pandemic
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the areas which failed to meet your expectations and we will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We appreciate your valuable feedback as it is only through your comments we would be able to improve our service standards. We look forward to welcoming you back in the future. Best wishes,Harbour Grand Kowloon Management
FEDORB
Superior Room
Stayed in Jul 2024
Business travelers
83 review
4.0/5
Very Good
Posted on Jul 4, 2024
The location of this hotel and view from the room is amazing. Breakfast is perfect 👌. But! To my great surprise, there was no bottle of water and bathroom set in the room. I had to buy a toothbrush at the lobby for $10. And the second point is that I booked a room with an area of 32 m2, and they provided 24m2. In these two points, the hotel was disappointed.
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us, and we appreciate you taking time to give us the feedback. According to Hong Kong Government’s new law, effective from April this year, all hotels in Hong Kong are not allowed to provide disposable plastic toiletries to guests for free. We appreciate your understanding and support in the environment protection practices. Thank you again and we look forward to welcoming you back in the future.Best wishes,Harbour Grand Kowloon Management
Hotelistic
Superior Room
Stayed in Jun 2024
Couples
21 review
4.2/5
Very Good
Posted on Jul 1, 2024
Situated in a residential area and surrounded by quite a lot of F&B outlets. Close to MTR station. Room is clean and cozy environment. Price is fair as compared with other hotels in HK.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Anonymous User
Superior Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Excellent hotel with beautiful view & very well maintained with nice staff everything is perfect
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Anonymous User
Superior Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 11, 2024
We love staying in this hotel. My kids love this hotel. Everytime we are in HK we always stay here. I love the room and amenities. Staff are very friendly and accommodating. We always get the best view of the harbour. Will definitely stay in this hotel.
Response from Property: Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management
G Xia
Superior Harbourview Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 26, 2024
We got upgraded to a larger room. Staffs were friendly and nice offering to help us refrigerate our cake. Very good location, just a few minutes walk from the Mtr station. Many restaurants downstairs
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Danny
Superior Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Perfect stay. Nice room view. Clean and tidy room so perfect I love the room design.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Jakarta Sky
Superior Room
Stayed in May 2024
Solo travelers
48 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Overall, my experience at the Harbour Grand was nothing short of extraordinary. The combination of luxurious accommodations, excellent service, and prime location makes this hotel a top choice for anyone visiting Hong Kong. I highly recommend it and look forward to my next stay.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Superior Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 17, 2024
Great location, excellent service, unbearable price, amazing view at the roof top swimming pool. Wonderful stay.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management
Guest User
Tower Harbour View Room
Stayed in Apr 2024
Solo travelers
4 review
4.5/5
Great
Posted on Apr 29, 2024
I only stayed one night at this hotel while waiting for a flight the next day. So my review is only from the experience of a very short stay. The location of the hotel is very nice. It is right on Victoria Harbour. It’s not far from a subway station, so getting to other parts of Hong Kong is convenient. It’s probably not as convenient as staying in Tsim Sha Sui area, but getting to Tsim Sha Sui was just a short subway ride away regardless. My room was amazing. It overlooked the harbor and was very clean and comfortable. I marked services and amenities as 4/5 for the following reason. The hotel does not provide any toothbrushes or toothpaste. By comparison, this is standard service in the mainland. You could buy a toothbrush or toothpaste from the lobby, but the prices were outrageously expensive and clearly meant to scam lazy or ignorant tourists. Just go to a supermarket nearby and buy a toothbrush or toothpaste for much cheaper if you forgot or do not bring them yourself. Other than that, I liked this hotel. I had good time there even though i only stayed one night and half a day.
6/10
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management