No.3 Kau U Fong, Central, Central and Western District, Hong Kong, ChinaView hotel details
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Guest Reviews of Lan Kwai Fong Hotel @ Kau U Fong
8.4/10
Very good
1266 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities7.9
Service8.5
Cleanliness8.4
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All reviews(1266)
Positive reviews(1149)
Reviews with photos/video(230)
Convenient location(97)
Easy to get around(87)
Small room size(76)
Well designed(36)
Nice sea view(36)
Friendly front desk staff(36)
Close to metro(30)
Negative reviews(117)
Scenic Stays and Trails
City View Room
Stayed in Jun 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Jul 4, 2026
I booked late at night but was quickly accommodated without any issues. The staff were exceptionally helpful, meeting all my requests — a high floor, quiet room, and away from the lift. The Breeze Lounge offered free coffee and tea from 7:30–10:30, which made for a pleasant breakfast, and I even grabbed a coffee at the lobby before checking out. The room was spacious, well maintained, and had a charming old‑fashioned style that felt like stepping into old Hong Kong. The location is accessible and close to the city center, making it convenient for exploring. Overall, a comfortable and memorable one‑night stay.
Response from Property: Dear Valued GuestThank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Felixlau01
City View Room
Stayed in Jun 2026
Traveling with friends
38 reviews
10/10
Outstanding
Posted on Jul 3, 2026
The hotel staff were excellent, very polite. The hotel facilities are comprehensive and the place is very clean. It's conveniently located near a shopping mall, and there are many dining options nearby. I would definitely consider staying here again on my next visit.
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Response from Property: Dear Felix LauThank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Guest User
City View Room
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 30, 2026
Great location, clean, and tidy. The lobby staff were really nice and even lent me an umbrella on a rainy day, which was very convenient for getting around. There's also coffee available in the lobby, and the in-room water heater was a nice touch.
Original textTranslated by Google
Response from Property: Dear valued guestsThank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
nmsy
City View Room
Stayed in May 2026
Couple
5 reviews
7.0/10
Posted on Jun 14, 2026
I stayed here for 3 nights in June. The location is excellent, within walking distance of both Hong Kong Station and Central Station. I was also able to walk to the Victoria Peak tram station, although it was a bit of a stroll.
However, as shown in the photos, the exterior isn't particularly impressive, and because it's located in the dense urban center of Hong Kong, I got a little lost trying to find it.
Regarding the cleanliness of the room, there were two things that bothered me: there was what looked like a strand of hair on a drinking glass, and an open can of juice was left in the refrigerator. While my travel companion and I aren't overly particular, I imagine others might find this off-putting. It felt a bit subpar for what should be a typical four-star hotel.
On the positive side, towels and bathrobes were replaced diligently every day.
As for amenities, perhaps it's standard in Hong Kong, but there were no toothbrushes provided, which is something to be aware of. Shampoo and conditioner were available, and there was a decent hairdryer. While there was no water in the fridge, there was a kettle with instant coffee and tea.
I believe I had the cheapest room, but I was grateful that it came with a bathtub.
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Response from Property: Dear nmsy, Thank you for taking time to share your recent experience at Lan Kwai Fong Hotel @ Kau U Fong with us. Every process put in place is aimed at providing you with an enjoyable hotel experience. From your recent feedback, we are sorry to learn that we fell short of your expectations. We would like to take this time to apologize for the disturbance during your visit. You are welcome to let us know more of your opinion regarding your stay with us this time, it is useful in helping us to identify that we can improve upon. In the future we will continue to improve and deliver to our guests the best services and stay experience. We are looking forward to welcoming you back again and sharing our improvements on your next visit. Warm Regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Simone Salton
Mountain View Room
Stayed in May 2026
Couple
16 reviews
9.0/10
Great
Posted on Jun 9, 2026
A great stay in the heart of Hong Kong island. The view from our hotel was amazing and the location perfect! We will come back soon for sure
Response from Property: Dear Simone, Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Tiaobaleiwudetianxing
Mountain View Room
Stayed in Apr 2026
Family
10 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The hotel reception was very warm and professional. The view from our room was also great.
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Response from Property: Dear Guest, thank you for staying at Lan Kwai Fong Hotel @ Jiu Ru Fang and for taking the time to share your experience. Our mission is to provide exceptional customer service, and we take pride in meeting your expectations. As our valued guest, your feedback will be shared with our team, continuing to inspire and motivate them to deliver outstanding customer service. Thank you again for choosing Lan Kwai Fong Hotel @ Jiu Ru Fang, and we look forward to serving you again in the near future. Thank you! Lan Kwai Fong Hotel @ Jiu Ru Fang
Guest User
City View Room
Stayed in Apr 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 10, 2026
Very good location. Easy to walk from HongKong station. Many good restaurants and shopping places around. Friendly staffs. They have free coffee next to reception counter.
Response from Property: Dear Valued Guest, Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
洋哥哥
Mountain View Room
Stayed in Mar 2026
Solo traveler
7 reviews
8.5/10
Very good
Posted on May 1, 2026
Usually stay in Mongkok when in Hong Kong but decided to stay on Hong Kong island for first time in 2 decades. Hotel vicinity is quite steep and very high density demographics. Would not recommend for anyone with leg injuries or walking issues. If you’re fit and revel in hustle & bustle this place is reasonably good but is overpriced for what you actually get. Nearby food and coffee also very much overpriced for actual product(s), largely driven by tourism & commerce.
住香港時我通常住旺角。20多年以來第住香港島。 酒店附近相當陡峭,人口密度高。 不推薦給有腿部受傷或行走問題的人。 若倘你健康,陶醉在喧囂中,這個地方相當不錯,但對於你實際得到的東西來說,價格過高。 附近食品和咖啡對於實際產品質量來說均價過高,這主要是由旅遊和商業驅動的。
6/11
Response from Property: Dear 洋哥哥, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In future, we will continue delivering the best services and stay experiences to all guests at Lan Kwai Fong Hotel@ Kau U Fong. We hope to welcome you and your family and friends to our hotel again in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
护花使者
City View Room
Stayed in Apr 2026
Family
19 reviews
7.0/10
Posted on May 19, 2026
The room was quite small, but the location was decent. You get what you pay for, I guess.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for staying at Lan Kwai Fong Hotel @ Jiu Ru Fang and for taking the time to share your experience. We are honored that you enjoyed your stay! Thank you again for choosing Lan Kwai Fong Hotel @ Jiu Ru Fang, and we look forward to serving you again in the near future. Thank you! Lan Kwai Fong Hotel @ Jiu Ru Fang
Guest User
City View Room
Stayed in Mar 2026
Business traveler
8 reviews
6.0/10
Posted on Apr 17, 2026
I chose this hotel for a business trip to Hong Kong, thinking it was close to Central, but it really wasn't. It's about 700 meters from here to Central, all uphill and downhill roads, and you even have to cross a skywalk. It was already very hot in Hong Kong, and walking in a suit was pure torture.
The room was tiny, and the service was just okay. The front desk staff were quite cold. They didn't provide anything – no toothbrush, no bottled water. The view from the window was run-down. Honestly, it's definitely not worth nearly two thousand dollars.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for giving a review about your recent stay experience. As a valued guest, we see that there is room for improvement based on your feedback. We apologise for any inconvenience caused by the absence of complimentary toiletries and bottled water in your room. In line with our commitment to sustainability and the Hong Kong Special Administrative Region (HKSAR) government’s regulations, we have discontinued providing disposable items in guest rooms. We encourage guests to bring their own toiletries, but for your convenience, these are available for purchase through our guest service team in the lobby or via Dorsett Mart. We appreciate your understanding and valuable feedback, as it helps us improve our services. We hope to serve you again whenever your travels bring you back to Hong Kong.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Guest User
City View Room
Stayed in Mar 2026
Traveling with friends
14 reviews
9.2/10
Great
Posted on May 10, 2026
The room was very clean and the location was super convenient, right between Sheung Wan and Central MTR stations. Although the room was small, it was very clean and tidy. The staff were also very enthusiastic, and there were quite a few foreigners staying there. You can also store your luggage.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for staying at Lan Kwai Fong Hotel @ Jiu Ru Fang and for taking the time to share your experience. We are honored that you enjoyed your stay! Thank you again for choosing Lan Kwai Fong Hotel @ Jiu Ru Fang, and we look forward to serving you again in the near future. Thank you! Lan Kwai Fong Hotel @ Jiu Ru Fang
vvvstefanvvv
City View Room
Stayed in Mar 2026
Solo traveler
14 reviews
6.0/10
Posted on Apr 20, 2026
Crazy expensive for a bad hotel with small, old, not clean rooms. Unfortunately bad experience. The view was nice only
Response from Property: Dear vvvstefanvvv, Thank you for taking the time to feedback in regard to your recent stay at Lan Kwai Fong Hotel @ Kau U Fong. As we pride ourselves on delivering enjoyable stays, please accept our apology for not meeting your expectations during your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Hong Kong. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Guest User
Mountain View Room
Stayed in Feb 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Mar 5, 2026
The staff were incredibly friendly and helpful. The night view was absolutely stunning, and the breakfast was not only delicious but also very clean and hygienic. The breakfast staff were also incredibly warm and welcoming. Overall, we had an excellent experience and would definitely love to come back!
Original textTranslated by Google
Response from Property: 尊貴的賓客,感謝您入住蘭桂坊酒店@九如坊並抽出寶貴的時間來分享您的入住體驗。能夠讓您在此次入住感到滿意,我們深感榮幸!再次感謝您選擇蘭桂坊酒店@九如坊,我們期待在不久的將來能再次為您服務。謝謝!蘭桂坊酒店@九如坊 謹啟
WeiHoo
Harbour View Room
Stayed in Feb 2026
Couple
52 reviews
10/10
Outstanding
Posted on Mar 4, 2026
First time in this hotel and I am pretty impressed. By HK standard pricing, is reasonable with the size of the room. Not spacious but just enough room to maneuver around the bed. Love the bay window sitting area looking out the window. Surprisingly they offer complimentary good coffee either at the reception or 4th floor Breeezy Lounge. Staff are friendly and efficient. Location is great and walking distance from the AirPort Express.
Response from Property: Dear WeiHoo, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In future, we will continue delivering the best services and stay experiences to all guests at Lan Kwai Fong Hotel@ Kau U Fong. We hope to welcome you and your family and friends to our hotel again in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Kinkin92
City View Room
Stayed in Feb 2026
Traveling with friends
33 reviews
9.0/10
Great
Posted on Mar 27, 2026
Location was great! Right in the middle of the central are, close to everything!
Response from Property: Dear Kinkin92, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In future, we will continue delivering the best services and stay experiences to all guests at Lan Kwai Fong Hotel@ Kau U Fong. We hope to welcome you and your family and friends to our hotel again in the near future.Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong