New Guangzhou Hotel Reviews

Two words – **** hole. Horrible place. Awful service. Terrible conditions. First, the name doesn’t match. It’s called Everest Hostel, not New Guangzhou Hotel. Careless and sluggish receptionist refused to provide me the room I booked and fully prepaid a week ago, saying they don’t have other rooms and he can only cancel my booking. Instead I was given a smaller room of a different type, where everything was either broken or poorly working and shabby/dirty. Customer service couldn’t contact the “hotel”, they simply didn’t pick up. ¥500 for several hours of a nightmare…

The New Guangzhou Guest House claims located at 13f while the check in at combined location at 14f. The SE Asian staff just arrange a room at 14f under Everest motel which is sticky floor and torn sheet, the bed is 0.8m-0.9m AND NOT as state 1.2 m double bed. Saying there is only single bed room available at 13f. The TVset volume is out of function, loud sound from water pipe continues until mid nite. Cannot sleep all over the night. Check out at next early morning. There are other chained budget motel at nearly pricing range. Dun even try to order the same chained motel again.

The building is congested, filthy and unpleasant despite the excellent location. The lift also requires a queue because it only has enough room for a small number of passengers. I had an awful experience at the guest house. Also very disappointing is the service. I had to move my large luggage using the stairs because there was no lift on that floor, and the personnel didn't even offer to help. My room is small and untidy. You best bring your own toiletries since they don't supply any. Make sure you pack an international adapter so you won't run into my problem because the outlet there isn't suitable for all gadgets. I had to go back to main reception which is on the next floor and they couldn’t provide me an adapter but instead the staff told me to buy it by myself downstairs for 10hkd. -0000.0/10 lol

clean room but stinky sheets and pillow !!

Very loud. But good enough to get some sleep in the airport.

It’s not a hotel but a room in poor condition. Only good thing is the location

Overall okay . Washroom is not good

Good hotel

Normally.

It's ok ok

Not a Good place to stay

Seems not clean enough and poor facilities but good location

Good location

No paper towels, dirty bedding, very poor hot water supply