Dorsett Tsuen Wan

1. This hotel is a bit out of the way. There's only one 7/11 nearby, and it's not even 24-hour. The closest place to get food is a 20-minute walk. If you're coming back late and want a bite to eat or to buy something, it's best to have eaten beforehand or to have bought things already. 2. There's no general food delivery in Hong Kong; you can only download the Hong Kong-specific Keta delivery app. However, you need to register to use it, and you can only do so with a local Hong Kong or foreign phone number. Mainland Chinese phone numbers don't work. We asked the front desk if we could register with their number and have them notify us when food arrived, but no one in the entire hotel was willing. So, Keta delivery was effectively useless. 3. The power outlets in Hong Kong are different from mainland China. If you bring the wrong adapter or forget to bring a specialized one, your phone and computer will be useless, because the hotel provides absolutely nothing. At most, they'll let you scan a power bank for 200 yuan deposit and 8 yuan an hour – do with that what you will. 4. The hotel rooms are quite old and a bit dated, and the cleanliness is just average (there was still hair on the towels, and tea stains hadn't been wiped off the table). Those who mind these things should take note.

I chose this hotel because I wanted to explore Tsuen Wan. It's roughly equivalent to a 3-star hotel in mainland China; the rooms are basic with no fancy amenities, everything is kept simple, but thankfully it's well-maintained. However, the hotel pool was closed, and breakfast was extremely basic, so much so that it's better to eat out. The most disappointing aspect was the front desk staff, who were particularly arrogant and rude. From the moment I checked in, they were cold and unwilling to speak, completely dismissive, and didn't answer my questions. They truly don't seem like they work in the service industry and are very inflexible. There's a clear difference compared to other hotels. I won't be coming back next time.

The hotel service was excellent, with clean rooms and bathrooms. Each floor had a water dispenser, and the rooms featured huge floor-to-ceiling windows and adjustable reading lights. There were plenty of power outlets. While the location is a bit far from the subway, they do offer a shuttle bus service, though it's not 24/7.