NH Amsterdam Schiphol Airport

NH Amsterdam Schiphol Airport Reviews

NH Amsterdam Schiphol Airport

Kruisweg 495, Hoofddorp, 2132 NA, NetherlandsView Hotel Details
NH Amsterdam Schiphol Airport
NH Amsterdam Schiphol AirportNH Amsterdam Schiphol AirportNH Amsterdam Schiphol Airport
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NH Amsterdam Schiphol Airport Guest Reviews

4.3/5
Very Good
182 review
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(182)
Positive reviews(173)
Reviews with photos/video(41)
Great service(52)
Close to airport(39)
Offers pick-up/drop-offs(36)
Clean and tidy(32)
Easy to get around(24)
Convenient location(23)
Delicious breakfast(21)
Classy environment(8)
Negative reviews(9)
Guest User
Standard Double
Stayed in Jun 2024
Business travelers
9 review
3.0/5
Posted on Aug 22, 2024
I stayed there because of the proximity of the airport. The shuttle bus is quite quick and convenient. Room was old and bed didn’t smell well. I put my bag at the door to block it because of my previous experiences traveling - and it was a good decision because when I woke up I found out that the bag was moved and someone tried to get into the room. Overall scary experience - will never go back.
Response from Property: Dear guest,We apologize for the inconveniences you experienced during your stay in NH Amsterdam Schiphol Airport. We understand this issue with the room, and probably what happened is that housekeeping service tried to enter in order to clean the room. We always strive for the highest standards. However, every room's door is provided with a lock that can be used in this cases by the guest, and also a ''Do not disturb'' sign is up to your disposal if needed. If you ever come back to our area, we would like to provide you a better room and, thereby, a better experience. Thank you very much for choosing NH Amsterdam Schiphol Airport! Kind regards, Delia | Duty management
sooshi12
Superior Double Room
Stayed in Jun 2024
Couples
11 review
4.5/5
Great
Posted on Jun 13, 2024
This is a business hotel. The shuttle service comes on time and in 30mins intervals. The room is spacious and clean. the service is ok. some staff are really friendly, some are not. It depends. The only thing we hate is the pillows. all the pillows provided were ridiculously soft. it is as if the pillow case were almost empty. Had a bad neck for my 3 night stay here. other than that, all is good.
Response from Property: Dear guest, Thank you for your review regarding your stay at NH Amsterdam Schiphol Airport! I am happy to read that you appreciated our shuttle services, and were fond of our spacious and clean rooms. I am however sorry for the unfriendliness of some of the staff members, as this should not be happening. I will discuss this matter with my colleagues, so we can prevent this issue from happening again in the future. I want to apoligize for the inconveniences caused by the pillows as well. I took notice of the issue and will promptly discuss it with housekeeping. Your input is valuable, and we'll use it to improve our services. We hope to welcome you back for an even more comfortable stay in the future. Kind regards, Tessa | Duty Management
Jminuk
Standard Double
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 2, 2024
NHHotel Schiphol Airport, this was my first time staying there for 1 week. I was kindly upgraded to a better room as I was celebrating my birthday. The staff were friendly. The hotel inside and out looks amazing. I enjoyed eating breakfast every day in the Green room restaurant as it looked like a botanical garden. The food choices were plenty. I loved the hotel shuttle bus service as it was a comfortable 7 minute ride to the airport. A good way to start exploring Amsterdam. The pool and jacuzzi area looked lovely and welcoming but unfortunately it was very busy with other guests and I never got to experience it. Well maybe next time.
Response from Property: Dear guest, thank you for leaving your wonderful review in regards to your stay in NH Amsterdam Schiphol Airport! We are delighted to read that you enjoyed the overall stay in our hotel and appreciated the free upgraded room. It was a pleasure welcoming you as our guest and we look forward to do so again in the nearby future! Kind regards, Tessa | Duty Management
Guest User
Superior Double Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Sep 3, 2024
Good location Neat and tidy rooms. Welcome drink and fresh fruit everyday at the entrance. Regular shuttle bus every 15 mins from airport.
Response from Property: Dear guest,We apologize for the inconveniences you experienced during your stay in NH Amsterdam Schiphol Airport. We understand how exhausting a long delayed flight can be, and we deeply regret the fact that your stay did not meet your expectations. We always strive for the highest quality standards. Our technical team will certainly investigate the issue regarding the room and noise thoroughly to ensure it does not happen again. If you are considering staying with us again in the future, please contact us so we can ensure your next stay will be much more enjoyable. Kind regards, Delia | Duty Management
max13bel
Standard Triple Room
Stayed in Aug 2023
Family
4 review
4.5/5
Great
Posted on Aug 6, 2023
Amazing location and very helpful stuff. Breakfast was extremely scrumptious. Thank you!
Response from Property: Dear guest,thank you for your kind words, we are really happy to read that you enjoyed your breakfast during your stay and appreciated our staff's hospitality.We will make sure to share your feedback with our teams.Looking forward to welcome you again in out hotel.Kind regards,Simeon MeijerDuty Manager
Guest User
Superior XL king Room
Stayed in Oct 2023
Family
12 review
3.7/5
Posted on Nov 15, 2023
It a normal hotel with a bit higher price. The room is cleaning and the breakfast is also good.
Response from Property: Dear guest,thank you for taking the time to review your stay with us.We are pleased to read that you enjoyed the cleanliness of the hotel and a good breakfast in the morning.The hotel works with flexible rates, which means the rates can be different per day and season.We are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager
Ana PP
Standard Double
Stayed in Jul 2023
Family
4 review
4.5/5
Great
Posted on Oct 1, 2023
Always a good option to stay one night in Amsterdam. They have a good and free shuttle bus from/to airport. Good value for money.
Response from Property: Dear Ana, thank you for choosing to stay with us at NH Schiphol Airport. I am delighted to hear that your overall stay with us was a positive one. And especially that you were satisfied with the shuttle service we offer. I do hope to be able to welcome you back again in the future, and if you need any help or information please do not hesitate to contact us. Kind regards, Yanick Schouwe | Duty management
Staalman
Standard Double
Stayed in Jun 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The room was clean. Staff pleasant. We had a faulty coffee maker, which could not be replaced, but a satisfactory alternative was provided. Staff at the Green House restaurant was great. Food good. Gluten free bread was not tasty. Could use an upgrade. Will stay there again if needed.
Guest User
Standard Double
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Excellent hotel, short shuttle ride from airport. Highly recommend, friendly staff, great room, would use again if I visit Amsterdam. Thank you
Anonymous User
Standard Double
Stayed in Nov 2022
Business travelers
6 review
4.5/5
Great
Posted on Nov 18, 2022
Really spacious hotel, the reception staff service in early morning hours can be improved!
Guest User
Standard Double
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
clean room kind people
Response from Property: Dear guest, thank you for taking the time to share your feedback with us regarding on your last stay here in NH Amsterdam Schiphol Airport! We're glad to hear that you had a positive experience during your stay with us. We strive to provide exceptional service and ensure that all our guests have a memorable and enjoyable stay. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. It was a pleasure welcoming you as our guest and we look forward to do so again in the nearby future! Kind regards, Liam | Duty Management
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Great hotel, strange snack at the lounge ;) overall excellent
Guest User
Standard Double
Stayed in Sep 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Sep 11, 2023
Shuttle bus from / to airport every 30 mins
Response from Property: Dear guest,thank you for reviewing your stay with us.We are happy that you enjoyed the free shuttle service from / to the airport.Looking forward to welcome you again at our hotel.Kind regards,Simeon MeijerDuty Manager
MarcusJH
Standard Double
Stayed in Nov 2022
Business travelers
7 review
4.5/5
Great
Posted on Nov 11, 2022
Hotel location was great and the room is clean and spacious. convenient airport transfer
Tamara Dinka
Standard Double
Stayed in Mar 2022
Business travelers
23 review
4.7/5
Amazing
Posted on Mar 29, 2022
Very satisfied with my short stay, haven't seen such a clean room for that price in ages! Service good, people are happy.