The rooms (we were 6 people in 2 suites) were very chic and modern and everything was very clean. But, public areas are obsolete and are urgently renovated: dirty floors, dark gangs, an extremely small lift with sticky air and tape floor(?), dirty seating in the breakfast room and generally an obsolete equipment The wellness area is strangely on UG and 1. OG split so you need to walk constantly, i.e. always in the bathroom over the staircase and at the reception ... The restrooms are too small for the number of guests and, above all, it was extremely sticky. In the U.G. it is totally dark and a real cellar atmosphere (without windows). Breakfast was not special, even if the choice is large: coffee tastes horrible and as if the machines were not cleaned for a long time, sauce was too thick cut, shells were not baked, The dinner (half-pension) was not worth his money.. From the photos on the homepage the reality was miles away. Where these photos came from the food, we can't absolutely understand. If you wanted another meat, you should pay another €23 in addition to the €35 for the menu - only to get a rib eye instead of a lime. Between the tail and the tail costs almost the same. That's just a stick! But the worst of all was the service! Such a disgraceful and unfriendly staff we have never experienced! A response to questions was as if we were too stupid to understand that. Eyes were turned, spoken in extremely unfriendly sound, orders were only accepted repeatedly, etc. And that really happened with all employees. The massages were also a farce because it was totally cold and they were covered only after invitation. With a friend of us, the lady even went out for coughing 15 minutes! ? And that while it is still Corona. This is not to apologize. In summary, the hotel on the homepage is much better than it is in real. The only thing really nice was the rooms. But for a 4-star ”Wellness and Design Hotel”, this is clearly too little.
Excellent
55 Reviews