Best Western Winners Circle

Room was updated to some degree. The bathroom was divided into 2 parts where there was a shaving and makeup area and the other area was the shower and toilet behind a door. I never liked entering a room from outside but felt safe doing it from here. The customer service was the best I've ever seen and I've seen a lot.

Lady at front desk was very welcoming and happy to assist us with questions about things to do in HotSprings. Room was clean and ready when we arrived. They even checked in with us during our stay to see if we needed anything. Breakfast was delicious and service was great!

This is one of the best hotels around. Clean beautiful rooms. Wonderful breakfast. The ladies that served us breakfast in the morning were super helpful and very nice ..All the staff is top notch and super friendly. We will stay there again when we return to Hot Springs.

Nothing spectacular about this hotel as far as the room. Queen beds are more full-size. Does have a mini fridge, microwave, and a small table with 2 chairs. As well as a work space/desk with chair. Wifi worked great. There were a few hairs in the shower, not the end of the world. But definitely nothing here that screams come back soon. Except for the staff. Particularly the young lady who checked us in, I didn't get her name, very polite and informative and MOST of all the woman doing the breakfast. Her name was Julie. I'm traveling with my 2yr old daugter. (If you've never done so, alone, as a first time parent...it's difficult at times.) Julie fixed me up. The breakfast is dine in only but they do keep some to go boxes. She quickly offered this as a solution when I noticed the sign and said oh, I'm sorry, I didn't know it was dine in only, my toddler is asleep in the room. She asked what I'd like and then suggested some juice in the coffee cups because of a lid and then she had a square of cardboard to use as a carrying tray. She remembered me the following more and I showed up tray in hand. She asked about our adventures from yesterday and wished us safe travels today. For no other reason than Julie will I stay at this hotel again if I'm ever in the area. Thanks for your kindness and help, Julie!

The rooms were really clean and they had great customer service with a full breakfast bar. The pool was clean and crystal clear. The breakfast bar had a complete breakfast lay out which was served buffet style. The breakfast was cooked fresh. I really enjoyed my stay.

Enjoyed the stay! So convenient to the races and good food.

Checking in was super easy. The room was okay, but it had roaches. The breakfast was good, but the vending machine for drinks was sold out of everything but Orange Fanta. It wasn’t worth what I paid to stay there though.

Awesome front desk ladies. Good price and it was very clean, I like that it’s gated with one way in one way out. Less of chance having your vehicle broken into Good location. It wants 200 characters so I’m adding more text to hit 200 almost there. Made it

I love this hotei . The Rams are all beautiful, clean, and the breakfast is amazing and it’s free! Anytime I visit Hot Springs. I choose to stay here, especially during racing season. It is right across from the track. Very convenient and a very kind and helpful staff.