La Quinta Inn & Suites by Wyndham Houston West Park 10

Stay was ok. Some of the amenities can be improved. Pool area was not accessible!

The hotel is located on Katy Freeway by Highway 6. It is a nice hotel, with beautiful rooms, and it is very clean. The front desk lady was very nice. The bathroom and bed drawer light bulbs were out of order.

Worse hotel stay ever. If you absolutely need working elevators don't stay there. The one in the front is broken. The treadmill in the fitness center is broken. Our spout in the shower steady ran after we turn it off and messed with my sleep. I suffer insomnia. The bathroom knobs are missing and the hair dryer is missing as well. We tried canceling our second night and requested our Wyndham points returned. The lady upfront happily gave us the property owners number and it went straight to voicemail. We are very disappointed and want our 15000 points back. It's sad to return home from a 3 day weekend irritated and exhausted.

Worst experience ever staying at a hotel. It’s a very rundown facility. The curtains in the room had huge holes in them, a/c vents in the bathroom ceiling had dust accumulated. The bath tub had old stains. The water was luke warm. The bathroom sink water pressure was very low. Would never stay at this hotel again.

Needs updating When we checked in young fellow not friendly! Didn’t tell us when breakfast hours where or that first elevator want working had to walk all the way to other end! Parking wasn’t lit up fence in ill repair and trees needed to be trimmed! Our room was okay, deadbolt on door would not lock! Bed was comfortable and room temp was great! Small tv limited channels! When leaving no one at front desk had to figure out on my own to put key card in bowl I assume was sanitizer! No sign nothing so I left!