Hotels Near Busta Ludwiga van Beethovena, Hradec nad Moravicí in Hradec Nad Moravici

My family stayed at the Hotel Kramer during June of this year. The rooms were very comfortable and clean. The hotel staff was friendly and efficient. Our room had air conditioning which is not always the norm in Europe. The breakfast provided was very good and had a lot of choices. I would not hesitate to stay here again.

Facilities: relatively new Hygienic: good, the kettle is not very clean Environment: General, a bit biased Service: Breakfast is average

Wouldn't recommend for more than a quick stopover which is what I did. It is convenient for the main station in comparison to other hotels in Ostrava, but is showing its age and doesn't seem to know what category it sits in. Is it budget or is it trying to be something it isn't? The room I had was rather dated although I believe there are some refurbished rooms available. Haven't seen some of the items like the beige hairdryer in hotels for many years! A small shower with some poor fittings, plug sockets nowhere near the bed and non functioning air conditioning. Luckily the windows opened. I slept okay but I was tired anyway so that was probably half the reason! Place was cheap and clean so if this is what you are after then go for it.

Disappointed doesn’t cover it. I’ve stayed before and it’s a good quality hotel. But what to make of a 4 star hotel that accepts your booking at its normal rate without telling you that all the facilities it has that make it a 4 star - little things like the bar, the restaurant, the gym, room service, etc - won’t be working for the duration of your stay? So as my biog says “you get what you pay for”…only here I did not get what I paid for. I got a 2 star hotel experience for a 4 star hotel price. But it’s the dishonesty of the management that sticks in my craw. They knew they were selling me a substandard experience from their norm yet didn’t have the grace to let me know or to adjust the price to reflect what they were actually selling me. My experience aside: the room was good quality and the three members of staff we met in this ghost town hotel were truly excellent and helpful. Can’t praise them more. When I said we were checking out after 1 night of a scheduled 5 night stay they facilitated this and made the process easy. But the honest thing to have done would have been to keep the hotel closed or offer a discount - there were only 13 rooms out of 140 occupied on the night. Maybe their contract with Accor won’t allow them to do either but this experience has been my worst in the many hotels across the world I’ve stayed in this year. And I’m a fan of Mercure hotels too! W