Anantara Hua Hin Resort

Anantara Hua Hin Resort Reviews

Anantara Hua Hin Resort

43/1 Phet Kasem Rd, Hua Hin Subdistrict, Prachuap Khiri Khan Province, 77110, ThailandView Hotel Details
Anantara Hua Hin Resort
Anantara Hua Hin ResortAnantara Hua Hin ResortAnantara Hua Hin Resort
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Anantara Hua Hin Resort Guest Reviews

4.5/5
Great
147 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(147)
Positive reviews(144)
Reviews with photos/video(72)
Friendly owner(40)
Delicious breakfast(27)
Classy environment(9)
Garden view(8)
Great value for money(7)
Perfect for families(6)
Well designed(5)
Negative reviews(3)
Anonymous User
Premium Garden View Room
Stayed in Feb 2024
Family
27 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The resort is in Lanna Thai style and heritage looking. There is “Welcome Hi” from a parrot in the lobby. The staff at front deck is friendly and hospitality. It’s a good choice to stay for nights if you want to run away from the busy city. There are private beach, tropical plants, swimming pools in the resort. The breakfast is good, my room with garden view is spacious, I had a great night in Anantara Hua Hin Resort.
6/20
Response from Property: Dear valued guest,I'm delighted to hear about your wonderful experience at Anantara Hua Hin Resort! The resort style and heritage atmosphere, friendly staff, and the tropical paradise with a private beach and pools sound amazing. The Welcome Hi from the Rocky is a charming touch. Thank you for sharing your positive experience!Best regards,Padcha BoonnoonFront Office Manager
Patricktravel
Deluxe Garden View Room
Stayed in Jan 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Feb 8, 2024
I stayed 3 nights and the room was spacious and located front of beach. But the beach was not for relaxing but just to see. Also, location is quite far from Hua Hin center… The good thing were nice employees and good beach side restaurant where afforable but good quality.
Response from Property: Dear valued guest,Thank you for sharing your feedback. It's great to hear your room was spacious with a beachfront view. We apologize if the beach didn't meet your relaxation expectations. We appreciate your acknowledgment of our friendly staff and the beachside restaurant. We'll take note of your comments on the location. We hope to have the opportunity to welcome you back for an improved experience.Best regards,Padcha BoonnoonFront Office Manager
My name is L
Premium Garden View Room
Stayed in Apr 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Apr 26, 2024
The hotel looks nice with greenery in general. The beach is not so wide and quite full cover with rocks though. Rooms and buildings a bit worn out. Still had a good experience throughout the stay
Response from Property: Dear Valued guest,Thank you for sharing your experience with us. We're glad you appreciated the lush greenery surrounding the hotel, though we regret any inconvenience caused by the narrow beach area and rocks. We'll take your feedback about the condition of the rooms and buildings into account as we strive to improve. Nonetheless, we're delighted to hear that you had a positive overall experience during your stay. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Padcha BoonnoonFront Office Manager
Kerry Sid’s
Deluxe Garden View Room
Stayed in Oct 2023
Couples
27 review
3.2/5
Posted on Oct 22, 2023
When booking the Anantara we were expecting something a little more luxurious. A few things just stopped it from being that. The grounds are lovely, well kept and the staff were pleasant. Food in the restaurants was good. Breakfast had a nice, big selection but was so busy after 8:30am. It was also quite cramped and unorganized if it rained. We found it very odd that we had to pay for drinks/food each time, rather than just paying a bill at the end. We walked out of the bar one night after signing the bill and giving our room number, only to be called up and then chased by a waitress to have us pay. Apparently we didn’t have ‘credit’ on our room. Never had to do that before. The room was nice and spacious but was quite damp. It smelt a bit off when we first walked in. The beach area wasn’t really a beach, which was a shame. You can’t walk along it. There’s just a small raised area with some Sun loungers beside the sea. The pool area was lovely! Location wise it’s a bit out of town so you’d need to hire a motorcycle or get taxi’s to go to the main beach, or markets. I had high hopes, but it just didn’t live up to expectations. For what we paid, and what we got, I think it’s quite expensive.
Response from Property: Dear Valued guest,Thank you for sharing your feedback regarding your recent stay with us at Anantara. We appreciate your detailed input and apologize for any aspects that fell short of your expectations.We're pleased to hear that you enjoyed the well-kept grounds, pleasant staff, and the quality of food in our restaurants. Your comments about breakfast timing and the organization during rain are duly noted, and we will work to enhance these aspects of our service.Regarding the payment process for drinks/food, we apologize for any inconvenience caused. We will review our procedures to ensure a smoother experience for our guests. Additionally, we regret any misunderstanding regarding the room credit and the follow-up from our staff.As for the location, we understand it may be less convenient for some guests. We appreciate your honesty about your overall experience, and we will carefully consider your feedback to improve our offerings and services.We value your insights and hope to have the opportunity to welcome you back, providing a more luxurious and satisfying experience.Best regards,Anantara Hua Hin Team
Guest User
Premium Garden View Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
It’s a Thai atmosphere beach front hotel. We went there in April, the hottest month of the year, but the sea breeze was very nice. Good hospitality. Nice breakfast buffet.
Response from Property: Dear Valued guest,Thank you for sharing your experience! We're glad you enjoyed the Thai atmosphere and refreshing sea breeze during your April visit. Our team is delighted to hear your praise for our hospitality and the delicious breakfast buffet. We look forward to welcoming you back for another memorable beachfront stay at Anantara Hua Hin.Kind regards,The Anantara Hua Hin Team
Guest User
Deluxe Garden View Room
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Jan 29, 2024
Very pleasant stay at this beautiful resort. Good restaurants, specialy the Italian restaurant. A special compliment for the crew. From reception till housekeeping, all very friendly and doing a perfect job.
Response from Property: Dear Valued guest,Thank you for your kind words and for choosing to stay at our beautiful resort. We're delighted to hear that you had an enjoyable experience, especially enjoying our good restaurants, particularly the Italian one. Your special compliment for our staff, from reception to housekeeping, is truly appreciated. We take pride in providing friendly and impeccable service. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay.Best regards,Padcha BoonnoonFront Office Manager
Reankrai
Deluxe Garden View Room
Stayed in Nov 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Beautiful hotel
Response from Property: Dear Valued guest,Thank you for your kind words! We're delighted to hear that you found our hotel beautiful. It's our pleasure to provide a memorable experience. We look forward to welcoming you back soon for another exceptional stay. Safe travels!Kind regards,Anantara Hua Hin Team
Urban bliss
Deluxe Garden View Room
Stayed in Dec 2023
Family
16 review
3.7/5
Posted on Jan 6, 2024
The hotel is an about 5-10mins from hua hin night market or major shopping centres. So you’ll need to commute back and forth if you want to do some shopping or for meals outside of the hotel but taxis ain’t easy to get during busy hours. We booked two rooms with garden view. The rooms felt a bit old and our boys got really bad mosquito bites all over their face, arms and legs (So beware if you are travelling with kids). There were many activities for kids (badminton, swimming, mini football, kids room) but you do need to queue for your turn as the hotel was busy. Breakfast was buffet styled and the food was ok (but nothing too spectacular) with plenty of local and western options. The spa was very good. I had a deep tissue massage and I just felt so relaxed and slept through half of the treatment. Overall, a well established resort in hua hin with a more traditional or old-school feel to it. If you are looking for a more modern resorts with newer facilities, then this may not be the place for you.
Response from Property: Dear Valued guest,Thank you for sharing your detailed feedback on your recent stay. We appreciate your insights on the hotel's location, room condition, and the challenges with mosquitoes. We're glad to hear that your boys enjoyed the available activities, and you found the spa experience relaxing. Your comments about the breakfast and the hotel's overall ambiance are valuable. We'll use your input to enhance our offerings. If your future travels bring you to Hua Hin, we hope to have the opportunity to provide an improved and more enjoyable experience.Warm regards,Anantara Hua Hin Team
LiveTravel
Premium Garden View Room
Stayed in Dec 2023
Couples
41 review
3.5/5
Posted on Dec 26, 2023
Location was a bit far from main attraction if you are seeking other activities aside from resort then should look into it. Beach was just a wall, couldnt walk on the beach. Price was expensive. Power went out around 11:30 ish then check out was a chaos. Break fast was good. Blanket had bad smell like a mob.
Response from Property: Dear Valued guest,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. Please be aware that the blackout was beyond our control as it originated from the external PEA. We understand the frustration this may have caused and appreciate your patience during the unexpected disruption. Your feedback is invaluable, and we assure you that we are actively working to improve our response to such situations. On a positive note, we are pleased you enjoyed the breakfast. Regarding the unpleasant odor in the blanket, we sincerely apologize for this oversight and will ensure a thorough inspection of all linens. We appreciate your input and hope to have the opportunity to provide a more seamless experience in the future.We hope you consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the futureWarm regards,Anantara Hua Hin Team
Guest User
Deluxe Sea View Terrace
Stayed in Dec 2023
Couples
1 review
3.7/5
Posted on Dec 25, 2023
There's the Christmas event till 10pm. A bit loud and haven't been noticed in advance. Service is average if compared with Anantara in Chiang Mai. The good side here is being near sea. I like the secret side of the hotel, the lotus swamp. Good view there on the morning.
Response from Property: Dear Valued guest,Thank you for sharing your thoughts on your recent experience with us. We apologize for any inconvenience caused by the Christmas event noise, and we regret the oversight in communication. We appreciate your feedback on service, and we are actively working to elevate our standards. On a positive note, we are delighted that you enjoyed the proximity to the sea and the Lagoon area, offering a serene morning view. Your insights are valuable, and we hope to have the opportunity to enhance your overall experience in the future.Warm regards,Anantara Hua Hin Team
XIAOQING
Premium Garden View Room
Stayed in Dec 2023
Family
1 review
4.0/5
Very Good
Posted on Dec 10, 2023
This is our second time staying at this hotel. We had a very good impression last time. Overall, we still had a great weekend here. But there are three things that really make me unhappy. First, there was an error in the breakfast bill. The bills were different on two days and the staff miscalculated the number of people. Second, there was a problem with the room door lock on the day I left. I ran it twice and still no solution. Third, we called the service center at about four o'clock in the afternoon and asked for a few bottles of water to be delivered to us. After the service center agreed, no one delivered it until ten o'clock in the evening, so we had to call again to ask for it. This is not the service standard that Anantara should have! I will seriously consider changing to a different hotel next time.
Response from Property: Dear Valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. The errors in the breakfast bill, the issue with the room door lock, and the delay in delivering water do not meet our service standards, and we understand your frustration. Please be assured that we take your comments seriously, and we will address these issues to ensure they are not repeated. We value your loyalty and hope to have the opportunity to restore your faith in our service during your next visit.I wish you a merry Christmas filled with joy and warmth.Kind regards,Padcha BoonnoonFront Office Manager
Guest User
Premium Garden View Room
Stayed in Nov 2023
Couples
11 review
4.2/5
Very Good
Posted on Jan 1, 2024
Old resort and need some maintenance. We stay in the suite and it is very nice with lagoon view. The bathtub is the best and room size is very good. The hotel really need upgrade and servicing on old appliances and amenities.
Response from Property: Dear Valued guest,Thank you for your valuable feedback regarding your recent stay. We're delighted to hear that you enjoyed the suite with its lagoon view, spacious room, and impressive bathtub. However, we appreciate your observations on the need for maintenance and upgrades. Your comments are crucial, and we will address them to enhance the overall guest experience. We're committed to continuously improving, and your insights contribute to our efforts. We hope to welcome you back and provide an even more delightful stay in the future.Warm regards,Anantara Hua Hin Team
Anonymous User
Premium Garden View Room
Stayed in May 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jul 11, 2023
The location is good for relaxing, away from town centre and very peaceful. We really enjoyed the facilities here.
Response from Property: Dear Valued Guest,It warms our hearts to hear that you enjoyed your stay and that our team's hospitality and genuine service impressed you. Your encouraging remarks have been passed on to our entire team who were pleased to get such wonderful feedback.Looking forward to welcoming you back soon.Best regards,Chonthicha Kaewchaluai (Ni)Executive Secretary to Cluster General Manager
Gracie Galagrace
Premium Garden View Room
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2023
This is over expectation for me and family to come here, e.g, cleanliness of room, completed amenities, very big king bed, very good air conditioner, staffs have good service mind, delicious food dine-in, nice swimming pool, nice surrounding, best impression in everything especially breakfast line which is very nice and delicious. 👍👍👍 strongly recommend other to visit here and I will come again and again😊😊👍👍
Response from Property: Dear Valued Guest,Thank you for staying with us at Anantara Hua Hin Resort and for the nice review.We are glad you had a great time, enjoyed the tasty breakfast at Issara Cafe and the dining experiences, as well the large swimming pool and sincerely appreciate the warm feedback for the team' service. We look forward to welcome you back for a new vacation soon and appreciate the recommendation.Kind Regards,Catarina SimoesResort Manager
Guest User
Deluxe Garden View Room
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on May 5, 2023
Anantara service was great as usual but the location was terrible, out of nowhere with an ugly beach side. Obviously price could easily double if that hotel were at Hua Hin beach. The only complain would be breakfast variety I believe which was so weak compared to other Anantara resorts
Response from Property: Dear Valued Guest,Thank you for staying with us at Anantara Hua Hin Resort and for sharing your review.We are glad the team friendly and attentive service was an highlight of your visit while we also noted on the feedback of the breakfast offerings for our attention.We hope to have the opportunity to welcome you back for a new gateway.Kind Regards,Catarina SimoesResort Manager