Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)

Zsmart Hotel (Huangshan Tunxi Old Street Branch 2) Reviews

Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)

Building 2, Area A, New Huangshan Pedestrian Street, Huangshan, ChinaView Hotel Details
Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)
Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)Zsmart Hotel (Huangshan Tunxi Old Street Branch 2)
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Zsmart Hotel (Huangshan Tunxi Old Street Branch 2) Guest Reviews

4.7/5
Outstanding
1312 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1312)
Positive reviews(1289)
Reviews with photos/video(188)
Classy environment(133)
Friendly front desk staff(110)
Easy to get around(63)
Many dining options(48)
Convenient parking(33)
Great location(29)
Convenient for shopping(25)
Perfect for business trips(23)
Negative reviews(23)
Traveller642
Guestroom (Double bed) (Special promotion, building b)
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 22, 2024
It was nice for the nights that I stayed. The bed was little bit harder than expected.
Guest User
Family Suite
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 30, 2024
I stay 3 nites at zsmarr hotel.i meet 3 different receptionist.all of them are very kind and helpfull.they help me to call to the hotel to my homestay owner in wuyuan because i dont have a chinesse phone nunber while in china. I will stay in this hotel when i come back one day.recomended to others.
NG
Superior Room (Double bed) (Building b)
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 27, 2024
Room was clean and service good. They also let me leave my bags for free overnight while I went to Huangshan
Rachan Utthiya
Business Room (Double bed) (Building a)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Nice room as shows in the picture. Located in the shopping area. Near to the old town (tourist attraction). Take bus no. 21 from HuangShan North Station (high speed train station) to the hotel.
Response from Property: Thank you for your recognition and comments! You are the little luck we have always wanted to keep. The hotel looks forward to your return. Xiaozhi will always be here waiting for you.
Guest User
Business Standard Room (Building a)
Stayed in Mar 2024
Booked for others
28 review
3.5/5
Posted on Apr 3, 2024
Enjoy walking to the city, to the river. A lot of near by restaurants. Eating near the hotel food is better. In the city it is expensive and not ghat nice.
Response from Property: One persistence, one effort, one commitment, one harvest. Xiaozhi's greatest harvest is your support and recognition. Your affirmation makes us full of motivation! Xiaozhi looks forward to meeting you again~
Guest User
Business Room (Double bed) (Building b)
Stayed in Nov 2022
Other
1 review
5.0/5
Outstanding
Posted on Nov 12, 2022
Nice🤗
Anonymous User
Guestroom (Roundbed) (Building b)
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The hotel is very clean and the front desk service is also very good. It’s worth recommending. It’s great.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and review! You are the little lucky one we always want to keep. The hotel looks forward to seeing you again. Xiaozhi will always be waiting for you here.
Guest User
Superior Room (Double bed) (Building b)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
My wife and I stayed here while traveling. The location is very good. It’s right in the main commercial street. It’s very convenient for shopping, eating and traveling. It’s right next to the RT-Mart supermarket. The room environment is very good, clean and hygienic, and the service staff’s attitude is quite good. , very polite, highly recommended to come here whether on business or tourism. Very satisfied!
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Tutubaoer
Business Standard Room (Building a)
Stayed in Apr 2024
Friends
3 review
0.5/5
Posted on Apr 21, 2024
I almost never write negative reviews to others unless I can’t bear it anymore! I booked a twin room and checked in with a friend. When I went to the room, my friend wanted to go to the toilet and found that the entire toilet seat was covered in urine (pictures will be attached). I couldn’t believe that the hygiene was so bad and disgusting. In short, the pillowcases were not replaced because You can tell (pictures will be attached). I slept until 3:00 in the morning. Suddenly there was a crazy drip of water upstairs, causing the bed I slept on to get wet. Then I woke up in the middle of the night and walked outside for 5 minutes. When we got to the new room, my friend and I went to sleep directly. I don’t know why. As a result, my friend and I were itchy all over because it was too late and we wanted to rest quickly. The next morning we were told that our luggage had been moved out and there was no notice to inform us. What was said that night was that we woke up the next day. We were very angry when he asked us to go back to pack our luggage and use it privately. If he had told us in advance that we would definitely pack it up that night and bring it over directly. There would also be some food, fruit, drinks, braised and unopened things because they were left out of our sight and we were definitely not sure. I will eat again. In short, the hygiene of this hotel is really bad. It is so bad that it seriously affects my sleep. I would rather not book this hotel when traveling. I can't sleep at all because it was very loud and noisy outside very early the next day. This is the first time. After discovering the urine, the front desk negotiated with me and wanted me to pay offline to make it cheaper. Maybe I didn't want to leave a bad review, but that's the fact.
Original TextTranslated by Google
Response from Property: Dear guest, Xiaozhi is deeply sorry for this unpleasant stay experience. We value every guest's feedback and will investigate it in depth. Your opinions and suggestions are very important to us, and we will improve our services and facilities in the coming time to create a better stay experience for you. Thank you for your feedback and we look forward to your visit again.
Guest User
Guestroom (Roundbed) (Building b)
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The service attitude is good, the sanitation is very clean, there are free washing machines on the first floor, and there is free parking.
Original TextTranslated by Google
Response from Property: Some people say that the beauty of life comes from the hope and encounter every day. Meeting you, encountering beauty, Zhishang will always be by your side and become a beautiful part of your life.
Guest User
Guestroom (Double bed) (Special promotion, building b)
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The sanitation is very clean, the room facilities are good, the environment is very good, there is a large supermarket nearby, and there are many snacks.
Original TextTranslated by Google
Response from Property: Some people say that the beauty of life comes from the hopes and encounters every day. Meeting you, encountering beauty, Zhishang will always be by your side and become a beautiful part of your life.
Anonymous User
Business Room (Double bed) (Building b)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Good service, close to the old street, I stay here every time I go on a business trip
Original TextTranslated by Google
Response from Property: Some people say that the beauty of life comes from the hopes and encounters every day. Meeting you, encountering beauty, Zhishang will always be by your side and become a beautiful part of your life.
Gexinwangnian_
Business Room (Double bed) (Building b)
Stayed in Apr 2024
Friends
30 review
3.2/5
Posted on Apr 6, 2024
This is the selected king-size bed room described by the hotel, which is quite different from the description. The sanitary environment is very average and the sound insulation is not good. The location is OK, it is really good. The window is on the roof and cannot be opened on rainy days.
Original TextTranslated by Google
Response from Property: Dear guests, we are sorry that we did not receive your full praise for this stay. Quality and service are our greatest goals, and your satisfaction is our greatest pursuit! With your company, we will continue to work hard and strive to do better~
Guest User
Superior Room (Double bed) (Building b)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very satisfied. The environment is very good. The front desk lady is very considerate.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and comments! You are the little luck we have always wanted to keep. The hotel looks forward to your return. Xiaozhi will always be here waiting for you.
Guest User
Guestroom (Double bed) (Special promotion, building b)
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The sanitation is very clean, the facilities are good, there are a lot of snacks around, there are free washing machines, and the front desk service is also very good
Original TextTranslated by Google
Response from Property: Some people say that the beauty of life comes from the hope and encounter every day. Meeting you, encountering beauty, Zhishang will always be by your side and become a beautiful part of your life.