Anonymous User
February 20, 2024
Poor service, poor hygiene, and the location is far away
I booked a drop-off for the next morning and paid the money.
When I got up early and went downstairs, the front desk actually told me that there was no rush and that I could just follow the group of people who would arrive half an hour later. He didn't admit that I forgot to book at all. He kept saying that he was very experienced and that it would be okay to leave half an hour late.
Finally, I looked at the reservation form at my strong request. Our names were not on the back of the order, which meant that we couldn't even get on the bus after waiting for half an hour.
In the end, I asked them to call a taxi for help. The price was three times more expensive. The price was negotiated over the phone. The front desk was too problematic. And it took many twists and turns to ask for a refund of the previous fees.
When I checked in, the waiter was also cold-faced. The guy who took the luggage would not leave without a tip, so he just stood in the room.
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