Guest User
August 26, 2023
I checked in relocating after the sale of my home and explained I had service dogs due to a handicap. I was charged a 250 deposit which I paid in cash. When we got to the room, the remote control didn't work, and the lights by the bed doesn't either. I require the assistance of a cane but the woman called me a liar and didn't tell her about the dogs when I did. Then when I had to extend my stay because there wasn't a room available downstairs anywhere she lied to me and said they called about the dogs when I knew she was already violating my HIPPA rights by requiring explanations about my health conditions when you can plainly see l that I have trouble walking. And after a few days another couple came right next door to us with service dogs and she was the same way to them. We had to ask for clean towels and toilet paper because they refused to clean our room even after 5 days. The air conditioner leaks in every room but instead of leaking on the outside in other rooms it leaked on the inside in ours creating mold that I cleaned up myself because I didn't want her blaming dogs who never once had any accident or soiled their room. If you are a handicapped individual I would suggest you book at an Americas Best. What kind people are here. Never again will I go to a super 8. Unhappy people just have a way of trying to spread their unhappiness on others that have enough to deal with.