Hotels Near St. Mary Catholic Church in Huntley

Stayed here on Christmas night 2020 with husband, 2 kids and a dog. Pros: 1) Good COVID precautions. The front desk was like Fort Knox with the plastic shield, the few staff we saw were masked, no breakfast, had to sign up to use the pool and were limited to 1 hour. Hotel in general seemed very clean. 2) Pet-friendly. We rarely stay at hotels with our dog, so we appreciated the option of a non-dump hotel with a reasonable pet charge (only $15/night). We did hear another barking dog in the room next to us, but the walls are thick enough that it wasn't disruptive. 3) Open, period, and on Christmas. We've worked holidays before, so we appreciate the work of the staff, especially in 2020. Cons: 1) No bedding for pull-out sofa. This was annoying. We sent our son to the desk to get it since it wasn't already in the room, and the receptionist informed him it was all being used in other rooms. So we had to use the bedspread from one of the other beds. 2) Unlocked side door and dog landmines/cigarette butts everywhere. Took the pup out in the morning, and it's clear there is no attention to detail on the side of the hotel (yes, I know guests should be responsible for the poo, but the hotel could at least put a cigarette butt container out there, or run a rake through the grass once or twice a week). More concerningly, I swiped my key to go back inside, only to discover that the e-reader wasn't activated and there wasn't even a locking mechanism in the door itself. In retrospect, that's very concerning from a security perspective. 3) Charged the wrong credit card. I presented a different card *at check-in* to the receptionist to charge for the stay, and instead she charged the card I used to hold my reservation. Called a couple days later to sort it out, and there were no charges at all to the one I gave to the receptionist. Staff needs to be retrained to make sure the correct card is charged. I don't go to hotels looking for complaints, but unfortunately the cons outweighed the pros in this case. Probably wouldn't stay here again, unless for another quick overnight.

We absolutely loved our stay here for our wedding. The staff was incredibly friendly and Summer was wonderful to work with from start to finish - she was so helpful with organizing our hotel bags, programs, and shuttles! The front desk staff was always smiling and ready to help at any moment. The hotel lobby is beautiful and perfect for large groups or even small groups for gathering in the morning or at night. Could not recommend this hotel enough! Thank you, Summer and team!

There were always some kind of issues with our stay. From the moment we checked in our keys didn’t work. I know not to leave my key next to my phone or keys or wallet and I did just that. As soon as I left the hotel every time I came back I needed to get a new key. At one point the general manager almost refused to give me a new key because I didn’t have my other key to the room. I told her I can’t get my key from my boyfriend because he was at work (6:15am) and I needed to get ready for my work. She continued to tell me she can’t give me a new key because I needed both keys- thus meaning i would’ve needed to drive to my boyfriend work to get his key come back give her both keys. Meaning again I would be late to my business and have to not open my store. Along with that we had a fridge that didn’t work. We spend over $150 in groceries. I turned up the temp to get colder in the fridge as well as keeping thing away from the bottom of the freezer so that there was circulation to get into the fridge. I didn’t open the fridge after I put the groceries in and waited a 2/3 days before opening it again. All my food was spoiled and I had to throw it away. To me it’s completely unexplainable to move people into their new home for a month with a broken fridge that they had to have known about as I know the room gets check before we are to move into the room. Lastly: my family and I wanted to use the oven yet it was bolted together meaning it wouldn’t opened. We called for the maintenance guy to come and fix the issue when he came and say his first response was “oh yeah it doesn’t work.” I don’t even know where to wrap my brain around the fact you would put a BROKEN oven in a room !! I’m absolutely confused on why someone would think that acceptable when everything should be working in the room when moved in from the get go. There were towels and bowls in our room from im assuming people who stay there before us. I don’t even know where to begin on how disappointing and gross that is. My stay here was very disappointing as these are things that yes are super easy to be fixed but they should’ve have been fixed way before we even moved in. I waisted my money on this stay. I wasted my money on food that I needed. And I wasted my time going back and forth with the general manger about the keys which again she almost refused to give me. I expect something to be done as this was all in all very upsetting. I do have pictures of all these issues if needed with proof as I have saved them because I showed these to family and friends and told them not to stay here.

I always stay at Marriott hotels. Always. However, I will never stay at this Marriott again. I booked a room on the concierge floor, which was the 8th floor. As soon as I checked in, I turned the thermostat in the room all the way down, as low as it would go, to 65. It was currently 71 degrees in the room. I went downstairs to have a drink and returned to my room about an hour later, only to find out it was still 71 degrees. I called and asked for someone from maintenance to come up and look at it. They sent someone up immediately. He advised me that there is no AC as they turn it off so the temperature will not go down, but he was going to turn it on for me. He went over to the thermostat, pressed some buttons, and turned the thermostat down to 60 degrees. He asked if I wanted a fan, I said no, I wanted a comfortable room. He said it would cool down and then I could adjust it. 30 minutes later, the AC still had not come on. So I got dressed and went downstairs. It is now past 11 p.m. The lady at the front desk informed me that they turn the AC off in the winter and there was no way for it to be turned on. I asked why the maintenance guy told me otherwise and she said she didn't know. I asked her to ask him and she said he left for the evening. I told her I have medical issues that require the use of steroids and I could not stay in an overheated room. Again, she offered a fan to blow the hot air around. The hotel does not have windows that open. She offered to move me to a lower floor, one of the coldest rooms in the hotel. Room 101 or 106. Of course now at 11:30 p.m., I had to pack up all my stuff and move. The room was much more comfortable, but it was also right next to the door that people come in and out of and a heater that was making a clanking noise in the stairwell. This hotel is in need of serious updates. The bathrooms have been updated but all other furniture and amenities are much older. TV's are extremely small. You pay for comfort when you stay in a hotel and I don't know how, by law, they can turn the AC off on you. The next morning, 2 of the 3 people I was traveling with had the same complaint. They were on floors 5 and 8. There was nothing offered for my inconvenience and in fact, they still charged me the rate of being on the concierge floor. 4 days after check out, I still do not have my receipt e-mailed to me.

I love HGIs. Good price, great room and staff. Perfect location for my needs.

I haven’t seen you in four years. Courtyard is as clean and tidy as ever👍 It has a gym and an indoor swimming pool, the breakfast is warm and full, and the staff is dedicated and respectful🫰