Huntsville Marriott at the Space & Rocket Center

Good room

Originally from this area, but this was my first time staying at this particular hotel. I was not disappointed. Everything was so nice from entering the lobby, to the elevators, to the rooms. We will definitely stay here again when in town. Is in a quiet area, but close to everything.

We planned our trip to the Space & Rocket Museum, and we wanted a place close to it. We planned for the price and location that the Marriott in Huntsville would be special. Unfortunately, it didn't live up to our hopes. They double charged my credit card, and the sign out from mentioned charging $12 a night for parking. I had to go down to the lobby after check-in to ask about Wi-Fi services because no one at the front desk would answer the phone. Overall, it wasn't a bad hotel but for the cost and expectation of it being a Marriott, it was a let down.

Another great experience at this hotel. Mr. Terry, the greater, was very friendly and helpful. Chris in the Restaurant was cheerful and an excellent server. And Susan at the front desk treated us like family and made us feel welcome. We are definitely looking forward to our next visit.

Brian Lewis, gave us great service in the bar. And the general manager, Fazle Sobhan was outstanding. The breakfast was also excellent.

Stayed here over a weekend in mid-April and was disappointed. The location is great--it is right next to the Space & Rocket Center and about 5-10 minutes from a lot of shops and restaurants. Some of the rooms also apparently have views of the big rocket at the Space & Rocket Center, which is cool. Otherwise, it has a lot of problems, mostly service related. The front desk was disinterested in check-in. There was no staff actually at the front desk when I went to check in around 5pm; instead, they were cutting up and joking in a back room and only came out when I knocked on the door (after waiting for five minutes where they could obviously see me standing there). The woman who checked me in either misread or was confused about my Marriott status and told me that I had no status currently. When I tried to politely correct her (because she was confusing my current status with how many nights I needed to renew it), she doubled down and insisted I had no status. I let it go because it wasn't worth arguing about, but it was a poor way to begin the stay. It also meant that I didn't get lounge access, though I heard from several people (and others on this site) that the lounge isn't any good anyway. The room was okay--it's a standard Marriott room. It could probably use a little refresh but was acceptable. For dinner the first night, we just wanted bar food and to drink some cocktails so we went to the Barrel Room bar in the lobby. The server/bartender, a guy named Trenton, very clearly didn't want to serve us anything because he first told us (before we even sat down) to go to the restaurant, Southern Chop, because the bar only served "bar food." When we told him that's all we wanted, he then said "well, we get the food from the restaurant anyway, so you should go there." It was very bizarre and off-putting. The bar was practically empty, and I've never seen an empty bar essentially turn away customers who wanted to drink and send them someplace else. Trenton's attitude came across as either being lazy (not wanting to wait on anybody) or just plain rude and obnoxious. We wanted to have some cocktails (and maybe some bourbon) with our bar food, but the entire experience (basically being forced to go to a restaurant that we didn't want to go to) made us glad that we didn't spend any money there. After basically being denied service by Trenton we went to Southern Chop on the other side of the lobby. I had already looked at the menu at Southern Chop (and it's limited, which is why we didn't want to eat there in the first place), but we had lost our appetites and desire to drink after the experience with Trenton anyway. We had a quick, cheap meal there and then went somewhere else for a nightcap, still sort of in shock at Trenton's rudeness. I will give credit where it's due, though. The food at Southern Chop was well-prepared (despite the limited menu), and our server, Goldie, was a gem. In fact, she was the only employee we encountered at the hotel who ac

I stayed here two nights for a conference. I travel often and I can say I enjoyed my stay. The room was spacious. I appreciated the sink being outside the main bathroom because I could get ready without it being too steamy. The mirror above the sink was helpful when putting on makeup and doing hair. The bed was not as comfortable as I’d like. It just kind of went down when you sat/laid on it. There wasn’t much support. The A/C was great. The fan was loud (I like that for sleeping). Mini fridge was very cold and froze some of my drinks the first night. I turned down the temp and it was fine. I know some people don’t like shampoo/conditioner/body wash built in to the shower but I actually am always glad to see it. When my room was made up the next day (by 10 am) I only received one washcloth but had plenty of towels and hand towels. I made do but would have liked to have had more. I really enjoyed the pillow spray left near the bed. I even googled it and bought my own! Overall, I had a pleasant experience while traveling for work. I would stay here again. I didn’t have a car but parking is $12 per night.

Quiet

Great stay. The hotel was near the locations attended, near food and shopping. I wish breakfast was complimentary, this is why I selected the hotel but found once I got to the hotel that breakfast is $20 when you're some kind of marriott member (I'm a Bonvoy member and did not have the option of continental breakfast. The rooms were clean, beautiful view, great service and the hotel was quiet. My family and I enjoyed our relaxing stay.