Jaz Elite Casa Del Mar Beach

It was a very pleasant stay and trip. The staff were highly cooperative and provided exceptional service.

We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.

Everything was perfect a big thank you to all the staff.

this hotel was beyond my expectations .we are extremely satisfied.the staff is very kind,helpful.their service is just great.almost all of foods were delicious.they also keep hotel very clean.we enjoyed our vacation and strongly recommend.

I stayed at this hotel for 6 nights for my partner’s birthday. From the time I got there the hotel was very helpful with giving us a upgraded room and then going further to decorate the room/bed with heart pillows and pillow doves. They also provided a birthday cake twice on the day we arrived and on her birthday which we couldn’t be anymore thank you. I want to give a big shoutout to Mohammed the room cleaner, everyday was a surprise coming back into the bedroom he would decorate the room/bed with towels making different animals etc. Food buffet was really nice also had ice cream. ( I would say the hotel should make it so guest can get scoops for ice cream during the day not only for dinner) you get ice cream during the day but it’s ice cream lollipops etc. animation team was really good always involving everyone, want to say a shoutout to all the animation team especially mo salah, high energy and kept everyone very entertained. The beach is sandy! The photos don’t do it justice as the photos I saw online shows it to be stone beach with a bit of sand. The WiFi is good for a hotel which can be used on the beach. We was able to get a sun bed everyday by the many pools and beach. Nothing to fault this hotel was really amazing! (That’s coming from someone who only stays at high quality hotels).

I love it here 👌🏽