Dreamwave Hotel Ilagan

Awful services arrived 2am, put my room next to the lobby with massive screaming kids and a wedding shoot at 6am didn't sleep more than a couple hours And they only want to offer 180php discount they dont care for you

Very nice hotel. The place was comfy and we love the bed and the aircon.

I stayed at the Dreamwave in October of '25, so maybe things have changed since. Its attached to the mall, which is very accessible. Staff were very friendly and helpful. AC was cool, water was hot(and cold), and the bed was decent. The room didn't have any weird smells or the like. Everything in the room worked as intended. The biggest problem, and I'll mark it as a pretty big issue, is how completely and utterly atrocious the WiFi was. It was shockingly bad and would constantly drop. It was unable to stream even the simplest of FB reels, youtube shorts, or likewise without buffering. I found better streaming on 3 bars of 4G LTE than using this hotels WiFi. With the lack of functional wifi, the TV also had issues connecting to the WiFi. In all, I ended up just using my phone as a hotspot. Other notes is the card entry system didn't work. I had a physical key, but still would have preferred something I could lose without stressing. My impression is they fired their IT guy. You'll find an image floating around where it states there's a van (maybe shuttle) available from the airport, but I think that's from a different time(or maybe location) as the hotel offers no such service. They can help get you in touch with a taxi I believe. I'm not real sure, as my girlfriend's family helped arrange all of that for me. Entirely due to the bad WiFi, I may choose to try a different hotel in the future but I chose the Dreamwave because of its location and ease of booking through Trip.com.

Staff are friendly. The room is very clean. The location is very accessible to shopping mall, fastfood and bus terminal

Lack of space and No breakfast considering the price of the room

The service is good but they lack of phone connectijn to the house keeping or front desk. Needs to go out to the front desk to ask, no breakfast or food at the hotel. They should hire a bell man to assist. The cleanleness not too much because of the bugs coming inside the lobby, hallway then there's cockroach inside one of the rooms i booked. The toilet bowl that we stayed is broken so they need to fix it ASAP The location is good, near to the mall, other restaurants, cafes and convenient store. Thank you for very accomodating staff, JP Princess and Bex. I hope Dreamwave will imrpove the services to recommend you in the future. Thank you

The hotel is decent for the price. Rooms were clean and staff were polite. Some facilities could use improvement, but overall it’s a comfortable and convenient place for a short stay