Very disappointing! First impression was the seagull poo on the dirty window, no grip mat in the bath, hubby slipped and hurt his back, was given one after the event. Was on the 3rd floor and the room was very hot, was told on the last day that we could have had a fan , tv only worked sometimes depending on the signal from wales, the bed was clean and comfy but had a waterproof mattress cover on it so it made it even hotter and crackled when you got in. I wouldnt go there again, if steph , who did everything ,ever left the place it would go under as she was marvellous